I arrived a couple of hours before the official check-in time and got my room straight away. The young lady was very kind and friendly. The hotel is new, spotlessly clean and is located very close to two tube stations (3-5 minutes of walking). The building is located inside an arch and is isolated from the main street, which makes the location very safe and quiet. I stayed for 4 nights and never heard any noises whatsoever. Although the location is not very central, you can easily reach everything by public transport. The elevators cannot be used without the magnetic keys, so no strangers can come inside. Rooms have refrigerators and stovetops, so you can keep and cook your own food. There is no daily room service, and it was 100% fine with me. When at home, I don't change towels every day and don't really need to get them changed all the time when living at a hotel (think about all the wasted water!)

The bed was a bit too hard for my taste, but it wasn't a big deal anyway :-)

Overall much better than expected, considering the very good price. The room was on the larger side and besides everything I would expect it also had a small kitchen. You can borrow many kitchen utensils for your room free of charge (like a toaster, waffle maker, etc.) The breakfast room was comfortable and could also be used to just hang out or work. Nice atmosphere to get some work done. Gym with the most important equipment, lots of board games, and other toys for kids available.

The bed was pretty uncomfortable. It was two single beds moved together and they easily moved apart from each other. Matrasse also was not too comfortable.

Excellent location for the U-Bahn S3 line, made getting around the city very easy. The room was a perfect size and very comfortable. The interior design was very cool, the colourful room felt very inviting and homely.

Despite having air conditioning as advertised, in the off season, only the ventilation/fan system is used which meant it felt slightly too warm at night for us. Also the room was supplied with a kettle but no mugs or tea/coffee supplies, and a small coffee machine but no pods. You are able to get mugs and tea bags for free from the breakfast area though. It would have been nice to have a small/low bedside lamp since the main lighting was quite bright for the evenings.

We spent two wonderful weeks at this hotel, and everything exceeded our expectations! The rooms look exactly like they do in the photos - neat, fresh, and spotlessly clean, with a very stylish bathroom. The room is equipped with all the necessary appliances, and everything works perfectly. The staff deserves special praise - they are friendly, polite, and always ready to help, promptly addressing any requests. The lounge area is a delightful place to relax, with free, delicious coffee always available, along with cookies and snacks. On Sundays during Christmas time, they even treated guests to complimentary mulled wine - such a nice touch! The common areas of the hotel are also lovely, with cozy and stylish interiors that make you feel right at home. I highly recommend this hotel to anyone—it was an absolutely fantastic stay!

Great location. Train station is accessible and a 4 min walk from the hotel. Nice coffee shops nearby and also supermarkets. The hotel is also very clean and quiet. The ladies at the reception were very friendly and polite. Definitely coming back again when in Hamburg.

No sponge in our kitchenette ( this made it very difficult to use the dishes or cook). The refrigerator had a weird smell but it was very clean so I bet it was because it’s not used that much Also if you need to talk to the reception desk you must go to them as there is no hotel phone in room to reach them out directly (annoyingly).

This hotel is amazing! The rooms are spacious and modernly decorated, with all the necessary facilities in the fully equipped kitchen. The large shower, fresh towels, and pleasantly scented body and hair soap added to the comfort of our stay. The 24/7 access to free coffee and tea, a helpful reception staff available around the clock, and a fully equipped gym open at all times significantly enhanced our experience. Even if you forget something, you can easily get or purchase it in the lobby. This is truly one of the best hotels I’ve stayed in—and definitely the best in Hamburg!

The studio is ergonomically arranged, but does not lack anything. Chic, well equipped, equipped with everything you need to prepare a breakfast The atmosphere in the common areas is very nice, lot of young people that made us fell well. There is coffee and tea available to the guests non-stop, plus other necessary things that you can "borrow" - table and iron, kitchen utensils. Although it is not in the central area, it is very accessible by metro, both from the airport and from the center; we covered the distance to the center on foot, walking (I recommend the 24-hour ticket for one or more people) friendly and very helpful staff. the parking lot is very useful, as well as cleaning products for the kichinette.

A little care for the cooking utensils and plates in the cupboard - not all were clean (probably not all customers wash them well, and the staff didn't check) - it wasn't a major problem, because we always wash them before using them As well as one of the towels - it had black marks that probably didn't come out in the wash.

This is a nice place to stay in Hamburg! It is not located in downtown Hamburg, but the UBahn is very close, and the city center is only a couple of UBahn-stops away. The room and bathroom were clean, modern and big enough, and included a kitchenette. We asked for, and were given, a quiet room. Staff members were nice and friendly overall. You can hang out in the eating area, there is free coffee and tea, and there are tables outdoors as well. We liked that there was a 'library' where you can borrow an iron, pots and pans etc. You can also buy snacks and drinks in the reception.

Breakfast was OK, but maybe not worth the money if you're not a big eater. The tables outdoors were often occupied by men who were smoking, so the area outside didn't really feel welcoming for families or other guests. The doors to the rooms didn't close well, so you had to slam the door really hard, which of course was noisy and annoying for the other guests.

Easy access from Lubeckerstraße tube station, which is only a few stops from the centre. Spacious room - double bed, sofa bed and pull down single bed so four of us comfortably slept there. Bathroom was excellent. The room was extremely clean and well cared for. Reception staff were friendly. Kitchenette was well-equipped and with a large fridge, 2 ring hob, kettle and microwave. Free tea and coffee (and sometimes Glühwein!) were always available on the lower ground.

Nothing - it suited our needs perfectly

Location is great: it takes only a couple of city train stops till the Hamburg main station. The facilities are top: everything is new, everything works properly, beds are comfy, shower & toilet are spotless, kitchen area has all necessities. The staff is very friendly and helpful. There is tea&coffee for free. Stable Wi-Fi. Cute breakfast area with play one for the kids. And all that for a reasonable price. The place is just awesome!

There is literally nothing to complain about, the place is great!