We liked the location of the hotel (river views) as it was the weekend and the ferry across the river was running (5 euro each way), so we could get the cable car up to the castle and walk back down through the old village to the hotel. There is also a funicular if you don't want to walk or get the cable car. Without the ferry the location is mainly suited to visiting the castle, but there are nice walks through the old town. The room was spacious, had views across the river and opening windows and was air-conditioned and had hot options with breakfast (uncommon).

Really would have liked a softer mattress. What I don't understand is why hotels (even Hiltons) don't have mattress toppers. Most don't even know what they are. European hotels tend not to have face washers, or in-room coffee facilities (I don't recall whether this hotel did, so check first. Many lack air-conditioning and only have euro-style brekkies (no toast or hot options) and the provision of these is what made Diehls worth staying at.

Nice location along the Rhine. Easy to walk along the river although wished we could have stayed longer to explore more.

Only issue we had was the train track directly behind the hotel. From our room you could feel and hear the trains when they passed.

The room was really lovely and we had a gorgeous view of the Rhine. The bed was comfortable and the air con worked perfectly. There were two cartons of water in the fridge which were welcomed. All of the staff were really lovely and made us feel really welcome. The hotel is a bit difficult to find but car parking plentiful. Their steak was amazing but maybe a bit pricey. There is a ferry just down from the hotel who charge 2.50 euros. We were lucky enough to visit when the Koblenz food festival was on (6th to 8th Jun). Would definitely stay here again and already recommend. I do agree that we didn't know that breakfast wasn't included, this should be made clearer.

All the rooms fact the Reine river. They had great views. The bathroom had a double sink which made it easier to prepare in the morning. The breakfast was very good and had plenty of food. We enjoyed our stay very much. Breakfast was included the price of the room. There was a nice walkway along the river in front of the hotel.

The hotel was difficult to navigate to get to the entrance along the roads. It wasn't very easy. We didn't use the pool or sauna, but I don't know that we would have been able to find them. The shower got water everywhere. They did a great job in having one installed but it was a little awkward.

On the river overlooking Koblenz not IN it. Had breakfast overlooking river. Had dinner inside and then moved outside for drink afterwards . Didn’t get to use pool etc but bought a pair of earrings out of jewellery cabinet reasonably priced. Found lovely wine at dinner. A Nahe wine Blanc de noir . White wine with pink tinge , grown from red grapes not quite a rose . Later visited the vineyard in Germany and bought a dozen bottles. Nice!

Limited Parking but free. (Parking was a little tight as wedding during day but managed. )

the view on the Moesel river is great

the check in with a arrogant staff member. The way to find this hotel for the first time is very complicated mainly because they give the wrong adres. When you want to arrive a bit earlier you pay 10 euro per hour more while the hotel is almost empty??When you want to go to the sauna in the extra hours you paid you pay extra for the sauna as well. It seems that paper is expensive because the staff gives me the adres I HAD to use to find them. This adres is right now not on Booking.com

good size room. location is great, staff well trained and polite efficient. rooms overlook the river and from the river one can go across to Koblenz by ferry. parking is what we needed.. the place is next to a train track - but didnt affect us - it was fairly quiet. we had great sleep. one can walk easily to Lidl from the carpark underground path - just 8 min away .

no coffee making facility ie kettle. no safe in the room. rooms was not on level ground .. there was a few steps to get yr luggage across. other itwas great

The view was wonderful, looking over the Rhine. We arrived late bu the restaurant still accommodated us and the food was lovely. This is a nice hotel and with a bit of effort and extra expenditure to upgrade it a bit it could be exceptional, but overall it was very good value for money and we were very happy with our stay there.

The approach to it is interesting but once you are there is it fine. It's close to the railway but the trains are almost silent so don't let this put you off as it is a really nice hotel.

Excellent view from room over River Rhine. Little or no noise from adjacent rail line. Good breakfast. Ample free parking on site

Hotel is on other bank of Rhine to City. Last time we stayed there was a passenger ferry all day every day from just in front of Hotel from 09:30 - 18:30. This stay discovered ferry only ran on Fri, Sat & Sun. Ended up having to take extended walk due to bridge rebuilding works to city. Taxi back in evening was reasonable.

Very comfortable- lovely room overlooking river front. Nothing to complain about. Staff and breakfast excellent.

There was some overbooking and initially it was organised by the hotel for us to go elsewhere. I was not happy as I had booked many months ago. It got rectified and the hotel apologized. Dinner was a bit slow to be served ( over an hour for order to arrive) as there were big parties being held that night . However it was delicious.