good location, comfortable room, warm and clean, everything is enough, all staff really very friendly and ready to help with basic questions, thank you!!good breakfast, and comfortable with children

The check-in experience was disappointing. The receptionist, Ali, couldn’t find our booking by name or number. It took so long that my child fell asleep in the lobby. He was calculating something on a calculator and claimed the prices had increased, even though I had already paid 395 euro for three nights and showed proof of payment. He also raised his voice, which felt unpleasant and unprofessional, making it seem like they were trying to overcharge me. In the end, he said to discuss it the next day. Maybe it was a mistake, but the situation was frustrating.

Everything was great - the room and bed was very spacious, the bed very comfortable and the building not noisy at all.

The only thing that was unacceptable was an incorrect signage at the breakfast. There was a sign saying vegan sausage - as there were many different sausages I wanted to make sure that it's really the vegan one and when I asked an employee he wasn't sure and the other employee confirmed that they don't have vegan sausages, although the sign said it's vegan. if I hadn't asked, I would have mistakenly eaten it.

Excellent accommodation which was conveniently located and very easy to find. The staff were amazing and facilitated a slightly earlier check in as my son was unwell. They were so helpful in offering any recommendations if I needed more help with my son (which turned out all fine in the end). Very good breakfast and really appreciated the later finish to breakfast as allowed us to have a lie-in (which was much needed). Loved the extra touch of the balcony view.

Good central hostel. Really well set-up for families. We had a double bed and bunk beds in our room, and an en-suite bathroom. It had everything we needed for two nights in Cologne. Buffet breakfast is included in the price, the food was good & had a good range, so my kids enjoyed it.

It's a very family focused hostel, there are lots of kids. This worked really well for us - but might not work for everyone.

The hotel was clean, spacious and very quiet. The front of house staff - especially Nicky were very friendly and helpful throughout our 3 night stay. The included breakfast was great and we'll received by the whole family. Thank you!

This is me, being really picky because I loved our stay, but I would like to be able to have access to a water fountain/ machine 24/7 rather than just the restaurant opening hours.

loved the convenience. we drove to the hotel from southern germany. the immediate streets were wide and not busy. the streets were quiet. our room looked onto the outdoor courtyard, also quiet. Breakfast was wonderful. Parking was already full (minimal space) and our large van wouldn't have fit anyway. Sparkasse Parking was easy enough and only 100m north. They kept our luggage so we didnt have to leave it in the parked car and risk the car getting broken into. Most of the staff was very kind. We are happy we stayed here and will stay again. Breakfast was great. Eggs, bacon, toast, ham/cheese butter nutella, yogurt bar, apples, cucumber tomato salad, coffee, hot chocolate AND a kids play area.

The Hostel Könl exceeded our expectations. The hotel is very clean, the beds are comfortable, and the breakfast is of outstanding quality and variety. We will stay there again when we visit Cologne!

The hotel is not fancy but it has everything you need for a short or a week's stay. There's nothing to complain about, really. We would stay there again.

The staff is super friendly, the room was nice and had basic but enough for a couple of days. The good part of the location is that it is close to the Belgian Quarter either good bars around.

The rooms dont have A/C and the area is too noisy so in summer is not convenient to sleep with the open windows. The breakfast is poor, they offer rotten fruit and don’t refill the menu.

It is good for family travellers, rooms are clean, breakfast is also ok.. definitely recommended:)

Just very loud from people outside, but is normal if you are in a big city. :) Also the parking, you have to book a reservation for your parking in advance. parking areas in the hotel is just 7cars so it might end up you don’t get one. But no worries there is close parking area for like 500m for 20€ per day.

Room was a good size, nice bathroom and breakfast was very good. The guy that was working in the afternoon evening, was super nice, very helpful and a true asset to the property. He was most welcoming to our group.

Some seating out on the terrace would be nice, maybe that comes when the weather gets warmer.