We stayed in the Kaiser suite, and it's even better than described. It is updated very large and luxurious with many comforts of home. There is a small patio that we enjoyed a beverage on before going out to dinner. The breakfast buffet was included in our rate and is definitely worth selecting when booking. The staff were all friendly and helpful, especially Christine in reception. I would definitely recommend this hotel.

Beautiful big room. Perfect location in middle of Regensburg, easy walk to everything. ( 15min easy walk to train). Studio had lovely big bath, great shower, comfortable bed. Washing machine and dryer a big bonus. Friendly staff...nothing not to like

We enjoyed staying in this lovely, historic hotel in the heart of Regensburg. Our room was well appointed, clean and comfortable, with nods to the history of this hotel. (Beams, four-poster bed). Parking is in a public lot about 3 minutes from the hotel. Glad there was an elevator for our luggage! Breakfast was very nice, but the best part of our stay were the people. Great staff, very welcoming, and helpful when we needed to solve a quick issue with our rental car. Two thumbs up!

The bathroom was a bit outdated and could use more light.

PHOTO: To the left, with the cars is the obvious right way. WE DROVE DOWN THE ONE CLOSER TO THE RED CAR!! 😂👍 ARRIVAL ADVENTURE: We abandoned our car a few alleys away because we were trapped. Somehow we managed to drive our SUV rental down a lane that was surely meant for 2 bicycles to take turns leading the way. The kind owner, who had already stayed late to check us in, said she had been trying to reach us to warn us of the Google Map vehicle mouse trap! Too distracted, we had missed them and had only booked an hour earlier. She showed us our room, grabbed the hotel keys and said, “Let’s go. I will help you’. Back down the narrow lanes, in the dark and the cold, she looked over the car. Went to front to measure by taking large steps and counting. ‘Yes’, she said ‘I think you can make it’. My husband and I looked at each other and said okay then…. Going back would be equally as difficult. And then 2 women brilliantly directed an already frazzled man to victory with a half inch to spare on both sides!! We parked our vehicle in the back hotel courtyard. It was then we realized that the PARKING REALLY WAS SO SIMPLE!!! Easy in and easy out, if you go the right way!! Ah, the adventure of it all…. What a wonderful woman the owner is. The hotel itself was everything promised and then some. Complimentary water and coffee in the room. Breakfast included until 11:30am!!! In the most beautiful area in the heart of it all. A TREASURE!

The room was very large and comfortable. Despite being right in the center it was very quiet and we slept well. The building is centuries old with thick walls and gigantic wooden beams and I loved the feeling of being steeped in history. Plus the location is excellent: right in the middle of the old town and walking distance to everything.

The decor was a little sparse and modern and I felt like they could have made it a bit more cozy. But this was a minor point and probably a very personal one. Overall, it was good value and a great location.

Beautiful building , lovely furnishings and big rooms. Nice sq outside to sit and have a drink. Easy to walk to the sights. Fabulous breakfast room and many delights. It was my birthday and I had a cake included in the breakfast. Nice of them. All staff were helpful and cheerful.

Not so much a dislike yet it’s in a pedestrian area and to drive to the parking courtyard was a tad tricky yet the staff were helpful and explained how to arrive and park.

Situated in the centre of Regensburg, the Goldenes Kreuz is a beautiful hotel. Our room was spacious and clean, breakfast was served in the cafe next door and there was lots of choice, including freshly cooked eggs. Staff were great too.

Everything was great, nothing to complain about. However if you are driving into Regensburg the streets are very narrow and pedestrianised so parking can be difficult. But parking garages are available

We had a lovely room in an amazing location, within walking distance of all the sights. Our hostess was lovely and breakfast was delicious. The bed was moderately comfortable and the room was quiet - just what we needed for a good night sleep. I only wish we had planned for afternoon cake in the cafe before our departure, it looked amazing!

The room lighting was a bit dark but the charm of the hotel made up for it.

The hotel is placed in the old city center, pedestrian area and it is very clean and nice, the staff is very helpful and ready to share information with you, if you come by car, contact the hotel in advance to get directions, they have arrangements with some underground parking in the closed distance from hotel (5-10 minutes walking), the breakfast is fantastic, you can have multiple options available, also the surrounding area is packed with all important tourist attractions, lots of cafe & restaurants around.

Nothing, all good as it is.

Location is perfect for visiting the city center, staff very helpful, very good instructions to get to the hotel by car, just need to enter them into the google maps, good breakfast.

Nobody in our family of 3 couldn't get a comfortable enough sleeping position with the provided pillows. Didn't ask for other pillows as it was just a one night stay, so maybe this problem could be solved by the friendly staff. Although the breakfast was plenty enough, it's a shame that it's a la carte, not a buffet style, quite some food is wasted this way.