Good breakfast, great staff, everything was perfect, really enjoyed our stay. The Hotel was modern and clean and perfectly placed for a short walk into town. you would be hard pressed to find a member of staff that didn't have a smile on their face going about their duties. Made to feel very welcome.

my only complaint is that pool etiquette wasn't adhered to, it took us until the fifth day of our stay to get a sunbed around the pool and that was a case of if you cant beat them join them. so if you don't mind getting down to the pool before 7am to claim a bed its for you. its a joke in England about our Teutonic friends always getting all the sunbeds but I can assure you that in this case its true

Fantastic Stay at Blue Lagoon City Hotel! I recently had the pleasure of staying at the Blue Lagoon City Hotel in Kos, and I can honestly say everything was perfect. From the moment I arrived, I was greeted with warmth and friendliness by all the staff, which truly made the experience exceptional. The hotel’s location is central, with all the archaeological sites, the city center, the pier, and plenty of restaurants just a short walk away. It’s ideal for exploring the local area without needing any transport. While Lambi Beach is about a 20-minute walk, the stroll is pleasant, with many shops and restaurants along the way, so it didn’t bother me. A special thank you to Pepi, a wonderful Bulgarian lady who works at breakfast. Her bright smile and dedication to her job were the perfect start to every morning. She goes above and beyond to make sure everyone feels welcome and is happy with the service—she truly embodies the hotel's high standards. I highly recommend the Blue Lagoon City Hotel for anyone visiting Kos. You’ll be in good hands with the wonderful staff and enjoy a perfect stay!

All was good.

All of the staff at this hotel are absolutely fabulous! We want to make special mention of Gergana & Natasha in the evening bar & Michael during the day - such amazing people who made our stay so extra special. Our room was really spacious, comfortable & was kept spotlessly clean. Breakfast was very good & the bar food excellent. We loved everything about this hotel, the location, staff, food, comfort & cleanliness were all perfect. Nothing could be improved upon!

There was nothing we didn’t like about this property

The breakfast had so much choice I didn't try all on offer in two weeks! The staff were really friendly and helpful. When a lift broke down near the end of our stay it was working as usual the next day. The room was huge and had a balcony that we were not expecting. The pool facilities were comfy. I would recommend this hotel to anyone. It is convenient for the town, the harbour and the long distance bus station.

The main lifts were small for disabled people. The bigger lift at the other end of the hotel was only slightly larger.

Breakfast was great, good gluten free options. The location of the hotel was amazing, slightly away from old town, about a 6 minute walk, which was good as it was in a quiet street. The pool was beautiful, though I wish it was open a bit later in the day. The room was large and spacious and the bathroom was a good size, separate shower and toilet. The room and hotel were incredibly clean, the floors were mopped daily. We loved this hotel! Gym was good.

The TV channels were all in German and it did not have any SMART features such as Netflix etc which would have been nice for during the day. More pool chairs would be ideal, and stricter on the "No reserving" beds, as I noticed many people leave their towels, get fully dressed to leave and come back hours later.

This is a high spec hotel with excellent staff there to help. Very clean all round. Breakfast well worth it. It is slightly in the the back streets from the beach but this was fine and away from the main street noise. You can get a good night sleep.

Luggage storage area does not have a security camera so you need to make sure your bag is safe. I had a small Nike bag which i left with my bags. But on returning someone folded it and placed it near their bags. I took it from their area and decided to keep it with me. On mentioning this to staff the very nice girl at reception said our room was ready and we could tge luggage to the room. That solved the issue. Also i think they need a porter for a four star hotel.

The location is absolutely perfect, close enough to the centre of Kos to make everything accessible, not that near to be bothered by the downtown noises of the nightlife. The breakfast was so full of choices that made it impressive. The staff at the pool bar and the breakfast lounge were polite, energetic and eager to help any way possible, no matter how early in the morning or late in the afternoon it was. The rooms were clean and spacious. I was completely satisfied with my stay.

Some of the tables of the breakfast lounge are not visible from the entrance of the room which created a little chaos on our 1st attempt of having breakfast. The hotel must have been totally packed with people or close to that so the people trying to get breakfast, not being able to see the available tables, created a queue of around 20 people in the hotel lobby. There was a member of the staff welcoming the people but maybe a breakfast usher on the fully booked days could be the solution. Different subject maybe the fridge in the room could be a little cooler.

I found the staff very friendly and helpful. I loved the outdoor swimming pool. It's great to have the use of swimming robe and be able to hire a swimming towel with a returable deposit. The breakfast were good with plenty of choice. Lovely pool bar for drinks and snacks. Bedrooms were large and well maintained daily. Safe facility. Kettle ,with tea and coffee . A short walk to the Port and a selection of great restaurants. Shops nearby. Supermarket next door.

Next time I visit, I will request a bedroom over looking the pool ,!!

I visited with a 1 year old toddler, and this hotel was just amazing! I requested a cot, which was already ready for you when we arrived in our room, fully equipped with the duvet and a little pillow. The location was fantastic, and we could dash back to the hotel quickly when the baby needed a change, or a nap. The breakfast choices were great too, and high chair was always brought to our table quickly. The swimming pool was also amazing, with the warm shallow pool on the side. The pool was in the shade in the afternoon after 4ish, and we could enjoy the pool without having to worry about the baby being exposed to the sun. Apart from being an amazing hotel for a family, the facility was lovely, staff was attentive, and I had such amazing time. I would definitely recommend it to any of our family and friends.

The only hiccup (and I say only, as this was the only downside which was NOT the hotel’s fault) was when we were trying to catch a taxi back to the airport. The taxi company was super busy and couldn’t send anyone for over an hour. We were very worried that we were going to miss the flight, but the staff was very helpful trying to find a different taxi company, and constantly trying their phone line. I would recommend pre-booking a taxi in Kos, as I found out this was often the case at busy times.

The hotel was so modern and clean, the beds and pillows were so comfortable but it's the staff that stood out in this hotel, they were all absolutely amazingly friendly and so nice and helpful. I would recommend this hotel if you want modern comfort and to be looked after by really nice staff. Also, it's very central to everything and has lovely food and a great spa where I had an amazing massage.

The only negative is the sunbed situation where u need to put towels down early or you have no bed, but beds have towels and no people!