Location, view, staff

Rooms need to be renewed , style is excellent but deteriorating

The view from the room was breath taking. The suite was equipped with private Ham am and was amazing. We didn’t use many of the facilities so I can’t say about that. The stuff was absolutely friendly and kind. Some improvements need to be done in decorations in order for the rooms to look more cozy.

There was not lader in our private swimming pool so it was making it challenging to enter and get out of the pool

Room was deluxe, (802), amazing view. Huge room. Nicely finished. Hotel is aged, but like most things in Greece it could do with updating. Overall the Wi-Fi never worked but I came for a break, and the disconnect was welcomed. Staff superb, the elevators were a little sketchy. Loved the architecture and style of the place. Felt like we were in a James Bond movie. Loved it.

TV and Wi-Fi reception was poor. But it made for nice nights on the balcony watching the sun go down listening to the city.

Everything was wonderful. The suite; the view over Nafplio; the staff; the two swimming pools; the food. I was finding the weather too hot to sleep until arriving at the hotel. It seems cooler up here for some reason, but still plenty of sun on the balcony for sunbathing.

No WiFi - which forced us not to have our phones on, but also made it harder to communicate with family at home.

beautiful view! Staff very friendly and helpful. Rooms were very comfortable!

outdated. Poolside chairs are uncomfortable and tvs in room do not work well/very small

The views were amazing, staff helpful and friendly, great food, lovely pool, quiet. I was upgraded upon arrival.

No WiFi: the router was broken. A few of the amenities in the bathroom were no longer functioning. I guess post-Covid, it is hard everywhere to find help repairing.

Excellent Location. Wonderful views of the bay and Bourtzi. Exceptionally friendly and helpful personnel. Free of charge Upgrade of room.

Slightly tired and some sections appear as though they have not been modernized for 20 years. Quite a few damages to concrete requiring repair. Problem with the internet. Jacuzzi plug defect.

Great decor , clean, beautiful setting

All the items In our room were not functional, or too complicated to operate. Like the steam shower and too many light switches . WiFi was bad

I have visited this hotel how many times .there are many changes due to covid 19 ,  Half of the hotel is closed , instead of a reception that is only one small room , and the only place you can sit , for a while is the  restaurant . we stayed for two days , in a room in front of  the public pool .  And you had the bad luck of some ,  very noisy neighbors and users of the pool , during the whole day . This was added to a  power failure , with no backup generator.  Although,  I do have the best memories from my preview stays at this  Hotel I was so furious , that I wanted to leave . I must admit that the receptionist ,  was very helpful and polite and did the best to solve my problem ,  with a room change,  although she had no computer . this saved our weekend.  this hotel is one of the most beautiful hotels i have ever been to worldwide although everything , there is aging  and old fashioned . But it is a true beauty ..... a top model ageing  beautifully. so you can forgive some disadvantages .

no back up generator , problems to shut on/of the lights , no public areas due to covid 19 closure of the half of the hotel .

Very nice comfortable rooms. 2 pools and a great view. The pool in the Villa area feels newer and has a better view.

Slightly aged.. you feel that the property is quite old. Still very comfortable though