The staff was great, very polite, very attentive with kids and with the clients. The room was cleaned every day, the pool area and the garden was very clean, the food always fresh with a good variety, they helped us with baby friendly food. The hotel has a free private beach with sunbeds, they provide beach towels every day, the beach is just across the hotel, one minute walk. It's a sandy beach, ideal for baby, crystal clear water..The hotel has free private parking, spa zone, gym and a little space for the kids in the backyard. The city center is available by walking or driving, it's 20 min walk to the port.

Staff were friendly, helpful and welcoming. The room was always really clean and the facilities were really modern. We had a room with a pool and the pool was perfect to cool off in. The beach is literally across the road and was so peaceful and relaxing. We only had breakfast each day at the hotel and it was a great variety! The old Town is about a 40min (slow) walk and we walked in and back every night for dinner. The old town is fabulous! Loads of small lanes to shop in and so many restaurants to choose from. We had a great stay!

The variety of breakfast was amazing, excellent quality and taste. The staff at the breakfast hall were always smiling despite the heavy workload and crowd waiting to be seated. In general, the staff was very polite and ready to help. We appreciated the warm welcome when we arrived very early in the morning (round 8.30 since we took the night boat from Piraeus). We were offered breakfast and then towels in order to use the swimming pool or the sea until our room was ready.The reception also provided very good suggestions on restaurants.

The rooms are exactly as shown in the pictures, very clean room and hotel, room with all amenities and great matress. We had a free room upgrade which was.much appreciated. The hotel is on the beach with a big veranda overlooking the sea....the pools are big and spacious area around them, which is difficult to find in other hotels around the area. Walking distance to the city centre is around 30 minutes, for us that wasnt trouble because it was less crowded. The breakfast buffett was big, with great variety, it covers all tastes. Highly recommended.

Nill

The location was absolutely amazing. Close to everything. The reception, spa and housekeepung staff was friendly, not intrusive and very helpful. It felt as if you are staying with friends.

The food and drink offer. The Breakfast was boring, the dinner buffet outright awful. The poolside service was slow and the quality of drinks were also subpar. The f&b department in general didn't seen to be able to hold up the same standard as the rest of the hotel.

The property was beautiful, a great beach hotel with all the amenities. Right across the street from the beach with free chairs and umbrellas. We had a great room for our family of 4. There was a buffet breakfast every morning with lots of options which was perfect. The location was great could walk to old port Rethymno. We rented a car and drove all over Crete so being located in the middle was perfect. The staff was nice and sincere and very helpful. Everything was always clean. Thank you Atlantis Beach Hotel!!

Nothing the hotel was great.

+ large room and modern design + bath in the room in addition to shower + own beach for free across the street + good variety of breakfast + quite easy to find sunbed by the pool and at beach although hotel fully sold out + free parking in own parking + good quality room cleaning

- opening hours of breakfast until 10, could be until 11, before 10 over crowded - price level quite high, although in line with peers - ca 2 km walking to main restaurants area

Exceptional breakfast. location great. Wonderful view of the sea from our room. Bed comfortable and room exceptional. comfortable sunbeds on beach and wifi worked there. Brilliant staff in all areas - particularly Chrissie on reception, Nikos and George at the bar. The girl who cleaned our room excellent. High quality of fixtures and fittings. Dining room with sea view very good. A totally luxurious hotel. loved it.

the bar lacked atmosphere. would have liked a light dinner as an option in the evening - maybe in the bar not dining room.

Large bedrooms, good views from balcony of the sea and swimming pools, very quiet around the two pools, beach within 100 metres,

Hotel Bar was a bit pricey.

Location is amazing! Perfect for a seaside walk or run! Hotel is close to many restaurants and shops! A 20 minute walk to the port! The staff is welcoming and hospitable! Our room was impeccable, VERY modern and provided the comforts of home! Breakfast was PLENTIFUL and DELICIOUS! HUGE array of choices!! The restaurant also offers lunch and dinner options!

Absolutely nothing!!