We spent a week here and couldn't be more satisfied! The rooms are clean, spacious, well-equipped, and easily accessible (really important for guests with physical difficulties). Just one advice, bring a hair dryer with yourself, but that was barely noticeable. The staff was simply lovely and always ready to help whenever needed. If you need something for the room or have general questions about nearby places that you want to explore, they will be more than willing to give you advice! Breakfast, while not included in the original price, can be ordered day-for day, and it's a lot of food, we were never able to finish it in a single day. All in all, we will definitely stay here next year if we decide to be in Rethymno. We already miss you! With regards Dimitar :)

There's some roadwork construction in the area in front of the hotel, which can get a bit problematic during the day, but that's not related to the property, so not their fault at all. Just be mindful, though.

The hotel is very nice, the rooms are comfortable, clean, tidy and very nicely decorated. As for the reception, wonderful people work there. They are always there for any help, all praise for them. We have a complaint about the breakfast that is delivered to the rooms in boxes, the disadvantage is that we do not have the opportunity to choose what we will eat. We would have liked more if the breakfast was based on a buffet. Also, another inconvenience that happened was that we forgot the t-shirt hanging in the closet the day we left the hotel and we came back to get it an hour later, but it was gone. We think the cleaning lady took it, it's not a matter of the shirt, but it spoils the reputation of the hotel a little. In any case, the overall impression is good, except for these two things that we mentioned above. All the best in your future work 😊

Breakfast

The room was spacious with an extremely comfortable king size bed. The multi jet shower was amazing, it could do with a touch more pressure but still really nice. The breakfast was really nice and plentiful and we were provided with something different everyday we were asked if we prefer tea or coffee we had coffee but had too ask for milk (so if you prefer milk in your coffee request this when asked by reception about your breakfast). Breakfast was brought up to our room every morning which was a really nice touch we were able to have our breakfast on the balcony which was really nice as we had a partial sea view. The area is currently being developed so there are some road works going on outside the hotel but the rooms are soundproof when the windows and balcony door are closed. Another touch is the window and balcony door have net shutters on so if you prefer to sleep with the door or window open in stead of the A/C you don't have to worry about mosquitos as they can't get in, which is another great touch. This hotel is also 100% green from its heating being supplied directly from the earth to its water supply. The hotel is situated on a hill which is set back from the city center and harbor, it is only a 5 minute walk/stroll with plenty of shops, bars and restaurants. Not to mention the historical buildings which have signs in different languages including braille. This hotel reminds me of a luxury apartment/studio flat which wouldn't be out of place in London. We will defiantly be back to stay next time we are in Crete.

Nothing this hotel exceeded our expectations, I guess the only draw back was we only stayed for 2 nights. We will defiantly be staying longer next time.

Everything…this hotel is fairly new. The manager Artemis is exceptional. The head maid and the night manager also. Rooms are very modern. Internet works very well. Good shower. All inquiries answered Overall = Excellent experience

Not an issue for us but the hotel is on a small uphill walk. There was construction going on outside on the street but that’s not the fault of the hotel. However the rooms at the hotel have very good soundproofing and the noise from the construction was not a bother at all ( just created some dust)

The apartment building is new and modern in design. Keyless entry makes it very easy to access. There is an open air common dining area on the ground floor with nice sittings. Breakfast, coffee or snacks can be purchased in the mornings. The bath room is pretty unique, with a nice shower. Spacious living room with a large balcony. Bed room is cozy and comfortable. The location is about 10 min walk from the water front and old town. Staff is super nice and friendly. Although there is no designated parking, there are plenty of parking spaces on the streets around the building.

There is a building and road construction nearby so the area is a bit dusty other than that nothing to worry about. If you are planning to make more than toasts the kitchenette is not up to the task.

The service was top-notch from the moment I arrived — the staff were incredibly friendly, attentive, and always willing to help with anything I needed. The room was modern, spacious, and beautifully designed, with every detail thoughtfully arranged to ensure maximum comfort. The location is perfect, offering easy access to both the beach and the city center, while still providing a peaceful atmosphere. Plus, having convenient parking was a huge bonus, making it hassle-free to explore the surrounding area.

We were a couple visiting this hotel - one of us was working remotely while the other was relaxing. The apartment was nice decorated and very comfortable, which helped us have a relaxing vacation. Everything was clean, and the staff was friendly and very helpful. I totally recommend this hotel to others, as it provides everything you need, and I look forward to staying there again.

This is the best place we’ve stayed during our holiday, out of 4 different hotels/locations. The staff is very friendly! The room/flat was beautiful, well decorated, very comfortable. Absolutely nothing bad to say. Kitchen 10/10 bed 10/10 bathroom 10/10 terrasse 10/10. It’s worth noting that the accommodation building is not in the city center. It is walking distance so we found it perfect: you get a sense of the local life but also are walking distance to everything you need.

I’m still giving a 10, just wanted to mention that on the hotel description it says there’s parking available when in reality, it’s a quiet enough area for you to find space in the street. Not quite the same. We didn’t mind but I can imagine some customers to be bothered by that.

Brand new city apartments 15 min walk from the city centre. Easily accessible and parking available in the area. The breakfast is really nice 7.5 euros per person and they can bring it in your room. Very good value for money. There is also a cafe in the reception. Lovely staff happy to always help. Spacious room. I loved the system that opens the door and you don’t need a key or card.

Lines is brand new accommodation with wonderful and pleasant staff and everything was so great. We got free upgrade so that was really nice. It’s perfectly clean (cleaning room everyday, changing the towels and bedsheets every two days) and location is great, 10 min walk from centre but it’s quite neighbourhood. Free parking is in front of building, they also have lovely bar with great coffee.

It’s really hard to find some bad things, they are just great :)