Agapie was a gem at the reception desk. Very welcoming. The ambiance upon entering is very warm and elegant. The hotel is very clean with a central location for getting everywhere on foot within 10 to 15 minutes. If you are a light sleeper then the music from the restaurants/bars would not be for you especially during Carnivale.

The Comfort Suite did have cooking facilities but you have to ask for pans/pots etc. Even then, there was no sharp edged knife and limited cutlery. For a couple there was not always 'two' of everything. Only one bowel and no plates other than saucers. Staff were happy to provide what they could when asked but again that was most limited.

Fantastic location. This hotel is fortunately on a quiet block. Great restaurants and the historic town surround the property. I must say the hotel staff was wonderful. Loanna was wonderful, helping us with transportation and guiding us to different restaurants and destinations. I would highly recommend the hotel. Special note for anybody that is physically challenged. The rooms have steep stairs to a loft style room, so it needs to be taken into consideration.

It personally was not a negative for me however it needs to be taken into consideration that the rooms are set up similar to a loft. You must be comfortable with stairs.

Traditionally furnished w one bedroom one bathroom loft style spacious rooms. Steps didn’t both us but we left our luggage on the lower floor, armoire was upper level for a few items to hang. Short stay and amazing old town location with an incredible staff at the front and back of the house. Restaurant is 10’ from front door and loads of food choices in the neighborhood. They expertly helped us w our transfers and accommodations in another area of Crete. Great spot for able bodied, value conscious travelers that like a quiet spot. Great roof patio for enjoying the wonderful climate. One black away in either direction are great clubs and bars for all night fun. We appreciate the stay and gracious staff!

we being down a flight of stairs from sleeping area, but we are 60 plus and it was manageable.

It was a very nice 2-floor maisonnette appartment with bubble bath, 2 flat screen tv's including Netflix/Amazon Prime, a little kitchen with coffee/tea, and located at the Chania promenade at the seafront. The hotel has also a shared big garden with tables. We were there in March and the prices were absolutely reasonable. Would recommend en defo coming back again.

Some apartments do not have a balcony. I didn't know but that's my own fault because I didn't check the booking on that (for every apartment you book it's specifically written if it has a balcony).

Hotel is in an excellent position. The staff are all friendly and professional. Cannot praise them all highly enough, especially Penelope. The room was very clean and quiet (room 9) Bed was comfortable and aircon on a constant 26°.The bathroom was modern and clean with 2 different showers. Fridge in the room and 2 small bottles of water provided every day. Breakfast was also very good and served outside on the front, overlooking the sea. You pre-ordered what you wanted and it was served to your table fresh.

No balcony.There was a decided lack of hanging places and storage in the room. No wardrobe but a rail with very few hangers. So if going for more than 2-3 nights take extra. No where to dry swimming stuff or towels in the room but there is a communal clothes airer in the courtyard outside. Also only 1 mirror which was in the bathroom. However, all that aside, we got into a routine and got used to hanging stuff on door/window handles.

It was perfect in every way We could not have enjoyed our stay more The breakfast was amazing The location was perfect The restaurant was the best The management and staff were professional and very helpful and nothing was too much trouble for them We recommend this place for any couple who enjoy the best of everything you won’t be disappointed Bravo 🎉

We didn’t want to leave

Everything about our stay here surpassed my already-high expectations! This beautiful room had two things I often miss:: a large bath countertop, and nightstands on BOTH sides of the bed. Also, the shower was amazing! The location was perfect for long sight-seeing walks or just a quick stop for great coffee. We would LOVE to return here!

The property was in a good location really cheap and worth it,comfortable beds and the staff was lovely

Everything was perfect except from the bathroom there was no window and there was e weird smell everytime we flushed the toilet also there was a small amount of humidity. Lastly, the ceiling that was from glass next to the toilet , while raining it was leaking a little bit.

Everything is JUST EXCELLENT. It is a very nice, comfortable, clean, and sweet hotel in the best position - just in the centre and near the sea. The staff is very friendly. The furniture is new and modern, it is perfectly clean. I would for sure come to the same hotel when revisiting Rethymno. The mark is 10.

The hotel is in a fabulous location, 5 minutes from the Harbour, the Beach or the centre of the Old Town depending on which direction you leave. Breakfast was outside in their bistro. Everything was freshly prepared and the staff were outstanding. The hotel was extremely comfortable, the beds were just right!