The staff here are phenomenal - so friendly and welcoming, they really can't do enough for you. The hotel itself feels very special, set in a 19th century merchant home. It is comfortable whilst retaining the features of an historic building. An excellent breakfast is included and it sets you up for the day. We have a suite with a balcony overlooking the busy street and whilst you get the expected noise, soundproofing is good so it is not disruptive at all. The courtyard pool area is lovely, with a pool that is adequate for cooling off in. Would highly recommend.

The pool area is not huge but much of the area is given over to table and chairs. There are only 4 sunbeds and two of these were always in the shade. They were good quality wooden ones so not easy to move. A few less tables and more sunbeds please!

A beautiful boutique hotel in the heart of the old town. Close to everything, with beautiful facilities. We had an executive suite with balcony. A superb, large room with an anteroom containing desk and sofa, where my early bird husband was able to spend time first thing in the morning. Very good soundproofing. Very good, large bed and linens. Daily room cleaning. Two bottles of water supplied each day. Ice available from reception. Excellent breakfast and very friendly, helpful staff. Very good English spoken. Good WiFi. We loved it there.

Difficult to reach by car, and Google maps has no clue how to get you there! Many streets are one-way. Many streets are no through roads. The phone number supplied on Booking.com is for the larger hotel by the same hotel chain, so calls do not come through direct to the Antica Dimora. Best to park near the town gardens just outside the old town for 5 Euros per day. Or, leave the car by the Venetian castle where there is free parking overlooking the sea and walk 10 mins.

Very polite and helpful staff Perfect location inside the city center Clean, big and beautiful rooms with balcony and view to the paved street The hydromassage pool is a great way to relax Breakfast is good with different local options

No parking available. You have to park outside the city center and walk to the location (about 5-10 mins depending on where you park)

Elegant well appointed hotel in the middle of old town. Beautiful room with balcony and very comfortable four poster bed. Breakfasts were amazing. The best though? The super fantastic concierge, Marcos. An absolute pleasure.

Only one tv channel in English - there’s only so much BBC 1 news you can watch!

The place was very nice, located in the city centre (old town), where are restaurants, bars and shops. It was clean and comfortable, food was good. Most amazing thing about it is staff. Marco, Alexandra and Vaso were so professional, but friendly. Always happy to help. 🥰

This is a wonderful,quiet, beautiful hotel in the old city. It is a centuries old Venetian mansion with a pool! The property host, Marco was charming and a joy.

The only thing was the lighting in the room was quite dim. Perfect for ambiance but not great when you are trying to find your stuff

The architecture and design is spectacular. You actually feel the vibe of the old city within the city. Place is central to everything yet quiet enough to relax and enjoy. All amenities were great and the stuff was absolutely amazing. Very helpful. Breakfast was also very nice

Staff was very friendly and the breakfast was very nice! The room is luxury and very stylish! The Location is in the middle of the old town and perfect for a short stay in Rethymno. Overall worth a stay for 1-2 nights but not for a week i guess!

The bathroom was old and small. The shower for example was not working as it should. It was also a little bit too expensive for the quality offered. Parking is hard to find, but this is not their fault and kind of normal if the hotel is located in the middle of the oldtown!

Location and staff. Breakfast was great . Decoration and look of the property was beautiful. Pool was really relaxing too.

Our bathroom was a little awkward (very small) and water pressure very slight.

beautiful hotel, bit special and glam and despite having a few glitches ( air con & room key didn’t work) the staff did everything to help us. Big breakfast on offer and an historic spot. fantastic location.

some things need maintenance- the pool needs a clean and the jets and outdoor shower needs repair. the pool is much smaller than pictures suggest.