Stunning hotel right in the old town. Short walks to the restaurants. The room was fantastic spotless . The staff were very welcoming and lovely. There are 2 pools and roof terraces. Nice to sit in the courtyard with wine and watch people stop and look into the hotel as it’s stunning

Nothing

The hotel is in a fantastic location in the middle of the old town yet the rooms are very quiet so you are assured a peaceful sleep. And the staff are exceptional - very friendly and helpful and nothing is too much trouble. So our stay was very enjoyable.

The rooms are big but in truth there is nothing special about them. Slightly tired furnishing and the shower leaked so the bathroom floor flooded every time anyone had a shower. Not a big deal but indicative that the place could do with a refurb one of these days. Also breakfast was a bit odd - lots of stuff to eat but nothing very tempting. It didn’t help that the man in the kitchen had a very loud voice so breakfasts were punctuated with his shouting to staff or to someone on the other end of the phone half the time.

Rimondi Hotel was much more than a luxury stay – it felt like a home away from home. The property is stunning, and the atmosphere is truly special. The staff were incredibly kind and went above and beyond, especially when we needed it the most. They provided not just excellent service but genuine warmth and care, making our experience unforgettable. The combination of beautiful surroundings, comfortable rooms, and their personal touch made our stay truly exceptional. I can’t recommend Rimondi Hotel enough for anyone looking for more than just a hotel, but a place with heart and soul in the heart of Rethymno. We will definitely come back, the staff will stay in our hearts ♥️ Don’t miss this amazing place

I liked everything about it

Wonderful stay in the centre of the old town of Rethymnon! We had a beautiful stay at this hotel for our first wedding anniversary. The hotel is perfectly located in the middle of old town, two steps from everything - shops, restaurants, old and new port, as well as the y mosque and churches. We had a beautiful big room with a terrace, in the room we had a coffee machine and everything you’d need. We also appreciated a big shower room and a sweet welcome surprise in the room. Breakfast is nice and is especially pleasing on a small terrace in the garden near the pool. We never used none of the pools as we prefer always sea and the beach (also just about 12min walk from the hotel), but it looked very relaxing and cosy there. I’d like to mention that a public car parking where you can leave your car is also just 2min walk from the hotel, which is great too. Now, the best part of this hotel, which is based in a historic mansion and is super beautiful anyway, is its staff. Together with my wife, we’d like to thank Eleni and all the personnel of this hotel, each of them did their best to help us out and make our stay a great memory, very attentive and smiling, best we could think of! A huge thank you to you all and bravo for your work!!!

My husband and I were infatuated with the Rimondi the moment we arrived. We were exceptionally fortunate (and extremely grateful) to be upgraded to a Superior Suite from the Maisonette, however I do not doubt that our stay would have been just as lovely (with perhaps a bit less sun-bathing)! To begin with, we were greeted warmly at the desk, informed of breakfast times, the opportunity to receive welcome drinks and then shown to our room (our luggage was kindly taken upstairs for us). The room left us speechless with how wonderful it was, indeed, "room" doesn't do it justice! The bedroom was huge, with plenty of space for unpacking, large fitted wardrobes perfect for a longer stay, and a large and very comfortable bed. There was a lounge area with a beautiful corner-sofa, coffee table and armchair, a dressing table, and the bathroom had a good-sized shower. The element that really blew our minds was our own outside terrace, which had space for two sunbeds (which received sun from midday til evening) and a table and chairs, decorated with plants which were healthy and colourful (a good sign of consistent upkeep). The hotel buildings were situated on either side of a small avenue and guests could access both courtyards which had ample places to sit and access to pools. Whilst the pool of the Palazzo was smaller, I enjoyed sitting in this courtyard more. The staff were wonderful, warm and professional, nothing was a bother. The breakfast had many options and sitting out in the courtyard was a perfect way to start the day. The Rimondi's location was perfect: within the Old Town but not disturbed by the bustling atmosphere, the gentle hubbub added a lovely flavour to our evenings on the terrace. The harbour was easily accessible and there were great restaurants nearby (we LOVED Raki ba Raki). Rethymno beach was a bit more of a walk but there was a little rocky bay close by that we used every day for swimming and snorkelling. Thank you Rimondi!!!

There was nothing that could have been better. We would go back in an instant.

Great location for exploring the old town and not too far to walk to access beaches and other tourist services in the newer part of the city. Breakfast was superb with a wide selection of foods to suit all tastes and being a buffet style means you can try whatever you fancy. Staff were excellent, very friendly and nothing was too much trouble.. The small touches such as a glass of iced water when you sat in the pool areas made you feel special. We were in the building across the narrow srtreet from reception with a small courtyard around the small pool. Room had so much character and very comfortable and the courtyard was very relaxing and quiet.

Shower cubicle in our room was a bit snug, possibly something to consider when there is a bathroom refurb in the future.

Location was fantastic very close to restaurants and shops beach about 15/20 walk

On a positive note The staff were outstanding so polite helpful and professional especially Georgia our lady who cleaned our bedroom The bedroom and especially the unbelievably small bathroom was tired looking towels were tiny and had seen better days wardrobe space very cramped clothes got creased as not enough height space and no iron in room to rectify problem safe could have been place better at eye level rather than low down there are numerous steps at all sorts of angles with very little hand rail support to negotiate in bedroom and the hotel in general there is no lift in the section we stayed in so if anyone has a problem with getting up and down steps this isn’t the hotel for you

Staff were excellent. Breakfast was copious and freshly cooked if required. Location was ideal, with all the sights and restaurants within a few minutes walk. The one downside of such a location was that some late night noise from the restaurants did carry into the bedrooms. Room was a bit small and overlooked the street at the front.

Apart from the small size of the bedroom, and even smaller bathroom, nohing!

It was such a wonderful, beautiful and peaceful hotel with the most gracious and kind staff. They would do anything to make you happy. Warm and friendly people. The breakfast was amazing! The pool was perfect temperature with soft music to help you relax. Surrounded by green nature. Simply stunning! I loved it. Thank you to the staff for making my holiday the best.

The location was excellent as it was right in the middle of the old town but within walking distance of various attractions.

Overall very good but there were a few small things that could have made it better - such as not enough coffee or milk in the room (limited to two sachets of coffee a day) and we also expected a better breakfast selection/service for the rating of the hotel