We had the most wonderful stay at Mansio Hotel in Crete, and we truly can’t recommend it highly enough. From the moment we arrived, we were welcomed with such warmth and genuine hospitality—it felt more like visiting family than checking into a hotel. The hotel itself is spotlessly clean, with every detail carefully looked after, making our stay incredibly comfortable. Its top location also made it easy to explore the area, while still feeling peaceful and relaxing. A particularly touching gesture was how the staff embraced the spirit of Greek Easter with us. They offered us traditional Easter treats and even provided candles for the church service. What stood out the most, though, was the incredible love and care shown to our babies. Every member of the team made sure they were happy and comfortable—it made our experience as a family so much more special. We have to make a special mention of the wonderful lady in the kitchen. Her kindness, warmth, and attention to detail made every breakfast feel homemade and full of love. The quality of the food was exceptional, full of fresh, delicious flavors that we still talk about.

Staff were very friendly and welcoming - Penelope helped us to navigate from the nearby parking to the hotel which is set in a lovely, quiet side street in the old town - fantastic location. The hotel was fitted out very tastefully and to a high standard. The room was decorated beautifully with modern, quality facilities and fixtures - a light sensor for night time toilet visits was convenient and easy on the eyes, a mini iron/steamer for clothes was welcomed, lighting inside the wardrobe was great, the bed was extremely comfortable, the sheets were superb quality as were the towels which smelled amazing. The plunge pool was super clean and looked beautiful in the courtyard. Tables and chairs with lights at night made it a great place to sit outside of the room and enjoy a glass of wine.

The lighting in the room was beautifully ambient but a brighter light option would have been good. The fried eggs should've been kept warm - nobody likes a cold fried egg.

A spacious, well equipped room. There was a small iron. A fabulous bathroom! The hosts have went to great trouble to provide little extras to make everything feel luxurious and special. The terrace is lovely with comfy loungers. The staff were friendly. Location was excellent. A short walk from the recommended car park and also a short walk down into the old town.

Pool is small and was in the shade when we were there. There were not very many staying while we were there so the vibe was a little quiet. The breakfast was disappointing. There was little choice and, as this this was our last night of a 10 night trip around Crete, we were disappointed.

We loved its location. Very easy walk to bars and restaurants in the old town. The room was big and the bathroom was divided with the toilet separate which is very handy. The property was also fairly new and lovely architecturally especially the use of stone and arches.

While the breakfast offerings were nice they could have been better. The coffee wasn’t nice at all. The staff, while pleasant, were not as enthusiastic as other places we had the pleasure of staying at in Greece.

The hotel is located in a Venetian house (probably 500 years old) in the heart of the old town. Recently renovated to a very high standard, it combines modern amenities with old, beautiful walls. Despite its central location, the square by the mosque turned out to be quiet at night. Very polite staff. Highly recommended.
 Driving into the narrow streets of the old town is, of course, impossible, so parking is available at a nearby city parking lot by the large square. A few minutes' walk is not an issue. Parking is covered by the hotel. We received precise instructions. Around 5 PM, we parked without any problems, but in the morning, we saw a long line of cars trying to get in. I think they could have waited up to an hour.

Atmospheric boutique hotel with an original and tastefully laid-out stone interior. Hidden in one of the old side streets of the Old Town, it's within easy walking distance of everything in Rethymno. Bedroom was very large and comfortable, with a big private roof terrace. Powerful shower! Helpful staff.

There weren't many other guests when we were there (early March), so off-season an individual-type breakfast might have been better than a buffet, as the eggs etc tended to get cold.

The hotel was beautiful it was lovely to have a small pool and outdoor area to relax in at the end of each day. The room was spotless well appointed and nice linen. Breakfast each morning was a treat fresh fruit yoghurt nuts etc eggs toast juice coffee and tea. Great location step out the door and you are in lovely Old Town with all of its fabulous eateries shops the waterfront beaches with the museum etc. A real treat. The staff were friendly and obliging and happy to help atcall times. Would highly recommend this property.

Everything great

Newly opened boutique hotel - everything was fresh and new! Decanter of Raki and snacks in our room when we arrived. Very tastelfully decorated, quiet, very clean and comfortable! Great location for walking Old Town Reythamon.The breakfast was exceptional - eggs, sausage, breads, pasteries, expresso coffee, greek yougurt with fruit! There was a lovely courtyard with a small pool to cool off in. Staff were very pleasant and helpful.

We had a rented car and it was challenging parking situation anywhere in Old Town. We ended up paying for parking, which wasn't a huge expense, like 10 euro a day. There was free parking on the street if you could fing it.

- location was ideal, near attractions, restaurants and port - the decor of the hotel was truly unique and very tasteful, as well as the bedroom. - the bed was very comfortable and the bed sheets very clean/smelled fresh. - well sized bedroom with big balcony -included breakfast very good with barista who can make you a good cup of cappuccino. This is a hidden gem !!

Nothing negative. The only “constructive” point that we could say is the Tv wasn’t a smart one, so no netflix, prime or even Spotify/youtube for music.

We had superiour room and it was superiour indeed! Great architectual design, big and comfortable, excelllent bed. Pool was tiny but so sweet :-) Hotel is in the middle of old town, so could not drive to the entrance, but free parking is just six minutes walk away and they can send someone to help you with luggage.

Breakfast. The hotel is four stars, but the breakfast was two stars at max. There was virtually no choice, and we came last, so there was not enough of some food for us - big disappointment.