The location is excellent, very central and close to everything. The staff are friendly, welcoming, and always ready to help. The room cleanliness was outstanding; everything was spotless and well-organized. The room facing the church was particularly spacious, bright, and sunny in the morning, creating a very pleasant atmosphere. The cheerful and friendly attitude of the receptionists and all the housekeeping staff made my holiday even more enjoyable. As a woman traveling solo, I felt safe and comfortable throughout my stay. It was a peaceful and delightful experience, and I would highly recommend it!

All the staff that work at the Santa Maria City Hotel are all very professional, attentive , offer amazing customer service and genuinely care about their guests. Sophia and Nicoletta that work at the front desk are above par. They are consistently providing amazing customer service and genuinely care about their guests. The Staff that maintain the breakfast buffet are very friendly, attentive and professional. All the cleaning staff are very friendly, attentive and genuinely care about the guests. I have stayed at this establishment many times now. I am never disappointed. The Santa Maria City Hotel rates five stars and more. The rooms are amazing. Great showers, TV’s and comfortable beds. I definitely will stay here again in the near future.

No dislikes at all. Absolutely no complaints.

This property is amazing. I have stayed here many times now. It never disappoints. Sophia & Nicoletta that work on the front desk are so professional, attentive and very friendly. They are very attentive and genuinely care about their guests. The staff that maintain the breakfast buffet are all very friendly, helpful and attentive. All the cleaning staff that I encountered in the hallway are all very friendly, professional and helpful. This hotel rates five stars and more. I definitely will be staying here in the near future.

No Complaints at all. I loved everything.

Wonderfull clean hotel with lovly staff and great location, was great to have a fridge in the room and kettle, shower also was very good and always hot water. Great hotel, keep up the good work Santa Maria 👌, fantastic stay would 100 percent come back. 😊

Breakfast was nice but maybe a little more choice on the hot food would have made it perfect.

Great location Big room and balcony Tasty breakfast Friendly stuff Really good price We stayed here for 4 nights in April and enjoyed it. Our arrival was late, after midnight, but they didn't have any problem with that. Breakfast had different options every day, we were satisfied each morning. Room was clean and spacious. If you don't expect luxury, I would recommend this hotel to you.

Double bed had two mattresses that were moving Few ants in the bathroom, but it didn't bother as at all

The staff were very friendly and helpful. Breakfast was good. The responsible were always trying to get feedback from us and interact with us. Location was good; if it was peak season it would be more lively but it feels safe. Room is clean and big, as well as the balcony.

The setting of the shower area - it won’t be flooding but the water is definitely accumulating a bit outside of the shower area. But it is alright. It always got cleaned the next day. Some room doors are just right next to each other. If your neighbour is not considerate and just pulls the door closed when they leave or push it closed when they come, it will be so loud that your heart might skip a beat. (It happened to me for two nights and it scared me to death and my second night was full of nightmares until they checked out early around 7 am.)

The hotel was beautiful and well kept. Our room was spacious and clean (We only stayed two nights so we opted out of room cleaning) The location is excellent, it’s walking distance from beach, shopping, good restaurants and clubs. Breakfast was really good. The staff was super friendly❤️

The only minor thing was that there isn’t any tilt on bathroom floor which means that the water will stay on the floor and the floor did stay pretty wet after shower. This wasn’t a big problem and a quick fix for this would be to provide all rooms with bathroom floor wiper:)

Central location and easy to get to, lots of restaurants and shops close by. Staff were really friendly and facilities were clean.

The blanket felt a little unclean, still a bit cold for a single sheet. The bathroom is quite modern but the shower screen is a bit small so water was splashing all over the floor and was a bit slippery, might be good to have a bigger floor mat or a squidgy tool to mop up the water.

Sophia and Nicoletta that maintain the front desk are very professional. They genuinely care about their guests. They are very attentive and friendly. The staff that maintain the breakfast buffet are all very professional, attentive and friendly. The cleaners are all very friendly also. This hotel rates five stars and more. I definitely will stay here in the near future.

No Dislikes at all. Absolutely no complaints. Everything was perfect.

The staff are all very professional. Sophia and Nicoletta that work at the front desk are very friendly, attentive, professional and genuinely care about their guests. The staff that maintain the breakfast buffet are all very professional, attentive all very friendly. All the cleaning staff are all very professional and very friendly. I definitely will stay at this amazing hotel in the near future.

No dislikes or complaints.