What we liked most was the friendliness. Helpfulness and attention from all staff from the GM Mr.Thampi down. In particular the following : Front office Duty Mgr -Sree Kumar Front Office Mgr. - Prasad C.P Security Mgr. K.S.Sivakumar, F&B Exec.Mgr. Poja Farah, Exec. Chef - Ajib Kumar Apart from them all staff were so attentive and professional including the Restaurant Supervisor, Housekeeping staff and the Bell boys.. The Food was also excellent. The hotel is well located and not far from most places in the City. Thanks to Dimora Hotel for an excellent stay for us. 🙏👏

We enjoyed everything....

Well managed property, best location, good ambience Clean & well maintained rooms. Accolades to the Housekeeping staff! Customer Service was very professional, amazing friendly staff members and efficient. Shreekumar Sree was very helpful throughout. A very polite, informative & helpful person who goes out of his way to assist. An asset to your organization. On the overall all the front desk staff were very helpful. F & B/restaurant staff were fantastic, helpful & attentive. Once again a special mention of Pooja, a very polite, friendly & professional staff, always with a smile on her, attending to all the customer's needs. Keeps on adding ' feathers in her cap'. Another asset to your organization. Breakfast was really good with a good spread of authentic Indian food. Overall all the staff members who I had met with, were very helpful, friendly, courteous & professional. GREAT STAFF MEMBERS !! Really enjoyed my stay. THANK YOU ! THANK YOU! Rajan Alex Panicker

Very comfortable stay, very central location, staff were extremely attentive, everything seemed clean and hygienic. The hotel is well managed and run properly, I have come to learn this cannot always be taken for granted in India.

Bathroom was fine, but could probably do with some remodelling before long. It wasn’t unclean just maybe getting to be a bit tired, some paint and a few other touch ups would help.

Great value for money. We had the room incl dinner deal (had to leave at 2am for the airport). Rooms were standard but modern, spacious and clean with good beds. Fast wifi. The dinner included (buffet) was very comprehensive and good quality with lovely restaurant staff. Nice pool and gym available. Good taxi service.

Upon check in there was some confusion about the room + dinner deal (said dinner was not included) but the manager sorted it out nicely.

Exceptionally friendly and helpful restaurant staff, and an excellent buffet for breakfast and for dinner, great choices. The separate pure veg restaurant was also excellent, where we sometimes had lunch - but for a truly Indian lunch at an Indian price (be prepared to queue to get in, and to share a table) go to the next door cafe. Or try the famous Indian Coffee House one block away. Helpful reception told me where to get an Indian SIM card, just a couple of blocks away. Very clean, room cleaned every day. Air con excellent one we realised we needed to set the fan on auto (before that we couldn't get the temperature right). Nice swimming pool on the roof. It's a great location for airport, railway station, bus station, some shops and cafes, the main temple plus a wonderful Ganesh temple, but don't expect anything but urban traffic as soon as you walk out the door.

Coffee could have been better! Rooms a little dingy. No rooms with a view - not surprising considering the location! We asked for a room key each, but this was not possible.

The hotel is luxurious and quite clean. We liked the room service provided, and the hotel is in the city's center, which helped us navigate easily to the bus stand or train station. The local autos and taxis also found it easy to locate Apollo Dimora while dropping us back at the hotel. The food/buffet for breakfast and dinner was awesome. We did not see such variety of food anywhere else while our stay in Kerala.

We landed in Trivandrum by 6 am and reached the hotel in 35-40 mins. Although the check-in time was 11 am, we requested the person at reception to allot us a room because our booking was confirmed. But he did not allot us a room. We had to wait until 12-1 pm, and then check-in. It would be great if they could consider early check-in.

The staff were super friendly and helpful, the room was extremely comfortable and the early morning taxi service to the airport was fairly priced. The hotel is close to the shops and some restaurants, and the view from the swimming pool over the city was fascinating.

There was nothing that I did not like

Spacious and comfortable room. Very close to main bu stand and railway station..Very good buffet breakfast. Other food expensive but good. The service is very good in restaurant and room service. Altogether a neat Hotel with all basic amenities

Nothing

Fantastic rooms, ac ambient, nice view from top floor, easy access to temple and shopping, must visit everytime

Smoking smell while entering rooms, exhaust facility not available nor doors could be opened, had to use room spray . Please address the issue

Very close to temples. Clean environment. Friendly and helpful staff. Rooms were neat. Breakfast was good. Valet service was helpful.

Wifi was slow in our room. Bathroom was not as nice as the room. There was cracks on the wall.