Villa was amazing

Staff were not cleaning the room or Villa, and even when requested still did not always action. It wasn’t clear if kitchen and bathrooms would be cleaned daily. I emailed the manager via booking.com and did not respond to my messages, particularly when had to inform I was arriving a day late. They lost our villa that we booked, although replaced with equivalent. There should be a different number on the site to be able to speak to someone direct, since is a landline that joins answers There is no direct line to staff working on the actual premises if needed to get directions etc.

We stayed in the veranda sweet closest to the road. Great lighting, lots of windows, has a spa attached-basic but good, wrap around porch is great, big and open space, amazing desk in front of a mirror. Overall perfect for our needs to spread out and work at the same time with my partner. I never made it to the pool area. Great location too

Our unit needs a new AC unit. It works but very noisy. Some noise from the road, septic smell in front of complex and a bit in our bathroom. One of the veranda doors couldn't open which was very silly.

Situated just outside the city centre , the location was perfect!We booked the veranda room, and everything was amazing! Gidi was super helpful and helped us with all our questions and inquiries. Special thanks to the staff member who collected our helmets and put them in a safe place as we forgot them on our scooter overnight! Will definitely be back!

Great facilities. Really good breakfast. Great location, about 5 minute drive into town. Comfy beds in spacious rooms. Friendly staff.

Our hotel room looked like it hadn’t been stayed in for a while. Really needs a good deep clean and maintenance.

I really like the location & staff. Staff members were friendly and they offer other services like discount on restaurant if u dine in there, massage, pedicure etc.

The only thing i don't like is it is located in the street so you can't go in by car. The driver will drop you outside the street n you have to walk with the luggage.

I love the location, close to good restaurants, walks and yoga studios but it was quiet. Once you walk in past the main gates, the noises from outside don’t affect you The room was spacious and comfortable. Huge bathroom with unlimited hit water

We stayed at Villa Bunda and we really enjoyed the time there. The staff is very nice and helpful, great communication. The villa is big, maybe a little bit old but anyway very relaxing in a great position in ubud. The breakfast was amazing. Very recommended

The Villa just need a refreshing but it's a great value for money.

Friendly staff in the hotel, chill atmosphere, clean and comfortable room, nice pool, very relaxing spa, fresh flowers in the room, good location nearly in the center on the town, but quite and peaceful at the same time

Staff was very helpful and friendly! Loved the room, very spacious and felt private. Location was perfect, lots of cafes in the same street or within a few minutes walking. Would def come back again.

I love Gajah Biru. 3rd time I’ve stayed here. The staff are lovely, the bungalows are spacious with great terraces to chill out on and a great pool. Can’t fault them for value for money. The spa does the best massage in Ubud and the shop opposite does everything you could ever need from laundry to motorbike hire. It’s close to lots of great places but far enough out of the town centre to feel chill.

In general I think the place needs a bit of a refresh. The AC unit in our bungalow rattled loudly on occasion and one of the windows didn’t stay closed. There were also lot of ants around the room. A key ring for the room key would be great as it’s a small key and easy to loose