The location was brilliant, the room was lovely and really clean. We ate in the bar/restaurant and the food was amazing and the service was brilliant. We had a room to the front of the hotel and there was a lot of noise from the street from early morning, 6am deliveries to various business, building works etc. I know the hotel can do absolutely nothing to prevent this and is totally out of their control but maybe putting in some noise proof measures would help but otherwise it was great and we would definelty stay again. Loved Kinsale.

Only small complaint was the noise from the street early in the morning but this has nothing to do with the hotel.

Dinner in the Restaurant Friday evening was very good. Staff in reception very helpful. Very Central Location which was good. Also would need to know about parking tickets if you are parking on the Street.

Needs a bit of refurbishment and a lick of paint accommodation expensive for what it is stayed in Cork on the Sat night for same money in a much more luxurious setting. Breakfast could be improved upon wasn't given the choice to have Cereal before hot breakfast.

The young lady on reception was very friendly and helpful, she went above and behind her duty to make sure she got us a lift to our wedding venue when we couldn't get a taxi, she definitely is an asset to your hotel, I was hoping she would be there when we were leaving to tell her myself, please pass on our thanks and gratitude 😀 I would recommend your hotel to family and friends

I didn't like that taxis were very hard to get ,would be good if your establishment had direct access to taxis or shuttle bus service

Staff were fabulous , very welcoming and mulled wine was such a lovely touch.

The room was the tiniest room ever. Sold as a double room but it was so small. Yes there was a double bed but not much more would fit in the room . There was one chair in a little alcove . So we sat on the bed . Friends of ours booked on the day and got a much nicer room for a cheaper rate with nespreso machine and two seats and a table, so felt a bit hard done by.

Staff were accommodating and had a lovely friendly manner. Breakfast was delicious and having some entertainment on in the bar was great. changing the towels every day was fantastic. I loved the Dyson hairdryer too.

Rooms are a bit outdated although it was clean and comfortable which is really all that matters. I understand it's an old building but having a walk in shower would have been nice instead if over the bath as it was awkward climbing in and out.

Great location, lovely, well-appointed large room and bathroom, friendly staff, and dinner at the restaurant was very good. Staff were also very helpful in finding us an accessible room in their nearby guesthouse for my elderly mother who has trouble with stairs.

You could definitely hear the nightly live music in the restaurant, but we enjoyed it and it ended fairly early.

The receptionist was an absolute joy to chat with and so helpful. We were upgraded to a family room, as we are friends, not partners, so we asked for 2 single beds and we got them at no extra charge - that was perfect. The hotel is lovely, I have stayed there before and will visit again!

There was no boiling water facility for making tea. Only a coffee machine. My tea was undrinkable, the hot water out of the coffee machine, tasted of coffee. Also, a choice of some plant milk (oat, almond, soy) any pant milk would be nice, not just cow.

Good staff and location.

The shower in the room was terrible, hardly worked.

The breakfast was excellent - really lovely. Bed / room was comfortable. Staff were very friendly and attentive. Great location. Beautifully decorated for Christmas. Obviously very popular as the bar / restaurant areas were always busy, but as we were residents we were able to have a table allocated to us on the first night we stayed.

Shower pressure in the bathroom wasn't great. I would liked to have seen a greater selection of vegan options for dinner, (there was only 1 but I am not always a big fan of curry).

- counter staff that checked us in was very friendly and nice - there were cookies waiting for us on the bed - for coffee lovers, they have a nespresso machine - bed was very comfortable - walking distance to our dinner - the Dyson hairdryer was the best thing in the room

- no lift, so it was difficult if you have a lot of luggage - shower is only possible in the bathtub - rooms are not really soundproof, could hear people going up and down the halls outside our room - street parking available but only between 6pm-10am if I remember correctly - very expensive for a one-night stay, but it might be just because it's during peak season