I asked if they offered any surprise services for newlyweds as a surprise to my wife. I was looking to see if I could buy something from the hotel for them to leave in our room. However, when we arrived, they had left a bottle of sparkling wine and some glasses for us. After about an hour of us being there, we also received a knock at the door where a waiter had brought us a cheesecake to share. It was really lovely and me and my wife were so impressed. We were planning on going into Donegal Town to find somewhere for our evening meal but because of how much we liked our experience, we stayed in the hotel and we both had steak from the bar restaurant. It was incredible. We stayed on for drinks in the bar where there was a singer on called Davy K. He was brilliant too, and apparently he is doing every Monday there over the summer. So I would definitely recommend it.

We didn't get breakfast as we lay on after a great night, but we had breakfast here before and enjoyed it. Staff and everyone were friendly and helpful 🙂

Everything was a good standard and can't think of any negative vibes.

Wow from start to end.. From I walk in thr main doors the outstanding welcome and friendly happy staff smile to welcome us.. The gentlemen man that help out us wile booking in at reception couldn't be more than extra nice and friendly he also explained everything so so well to us . We aslo eat dinner in hotel from the bar that night top class omg the portion you get top class great value.. our table servie was outstanding also this has be one off my favourite hotel and the staff even makes it more now definitely we be back and their cleaness and rooms are so top class 10 out 10 and this hotel is also based central in town close to everything. So over happy with my stay 😊

Nothing

Lovely clean spacious rooms, friendly staff live music close to other pubs in centre great location especially if you want to visit MC caffertys great atmosphere with live music and DJ after till late hours

Stayed last night 14.2.25 had booked 2 rooms this morning was still in bed at 9.35 am (check out ain't till 11) Door knocks in arrives cleaner looked out onto corridor 4 women 2 men standing didn't think it was acceptable as they must have known room was occupied (my partner went out to give them piece of his mind) could be innocent mistake but one to be aware as could of been out of room with valuables still in it I would like to think they would know what rooms or occupied or empty especially as it wasn't even check out time yet ! Receptionist offered apologies must say that when mentioned at checkout time

Middle of town. And. Walking distance shops

Had asked for. Handy rooms as my wife and Husbands. Wife where just after major operations. But we. Still had stairs after using lift. So far away from the lift back of hotel. We paid on line for tickets. For entertainment. But they let so many pay at door. We could nt get in. Tickets cost 90euros and. There was no room in the bottom.bsr. we spent night in room. Even the bouncers told us. They where over crowd and not safe for my wife and friend on crutches. Disaster 9f a night. Asked about the entertainment as we.had tickets. And was told not there fault. As I bought online. Total joke

In front of a bus station to go everywhere, great location e great staff

Too noisy at the night

Efficiency and friendliness of staff to see to all your needs and give further information about town tourist attractions. We ate in restaurants in the hotel and both food and services excellent. If a dinner is not required a quiet drink can be enjoyed in their bar.

Would be nice to enjoy beauty treatments/massage on site etc but evidently it's an hotel catering for those who want to go sightseeing and lots of lovely friendly pubs close by. No shortage of eating facilities either.

The room was nice, clean and faced the street. It is located on a main street in the downtown area. It was close to restaurants and shopping. The staff were all nice and attentive.

I did not realize there was no parking connected with the hotel until we arrived. There was paid parking down the street that had to be re-upped every 9 hours. A daily rate would have been helpful. The only other complaint was street noise was heard throughout the night having a room facing the street.

Location. Location. Location. You just can't beat being right on the triangle in Donegal with an easy walk to the pubs and to the castle. Hotel was easy to find, and the parking area was just a short walk away. Staff, for the most part, were great.

There was no special charm about the hotel, it was just a hotel. There were a lot of people in the dining room for breakfast and that wasn't a problem for us, but maybe for our server who was a bit cranky.

Rooms lovely and quiet and modern and clean. Food beautiful.

We ordered food at 1810 and were going to a gig in the hotel at 2000. At 1900 we had to ask about food. Tables either side who had ordered food long after us had got their food. Explained that we were attending concert and doors open at 7. We had tickets for the group on our phone but friends who were travelling to the concert couldn't get in without us because all tickets on the one booking. We missed out on desert, ourselves and friends stressed about the gig. Staff accepted complaint and apologised but didn't suggest a discount for poor service, offer a drink or even to reserve seats so we could enjoy the meal.