I’ve stayed here many times, I think this was my 12th stay, the lack of lift and so may stairs kills me but it’s close to what I need and the staff are wonderful, food is fantastic, rooms are so clean and bed is 10/10 the most comfortable bed ever

Stairs 🫣 I have a knee injury that suffers with every stay but not the hotels fault - the price was a little much this time, paid for the upgraded deluxe but none of the extra that were supposed to be involved were there

Room was lovely, especially the bathroom and huge walk in shower. Staff, food and service in the pub was lovely too! Both evening meal and breakfast had great options and were very tasty!

Bit disappointed the beer garden closed so early on what was a beautiful day. Even more disappointed that we were not told at any stage that the bar turned into a nightclub! We were told there was a nightclub onsite and had no problem with that, and had seen the room that could be taken to be the nightclub, however it wasn't explained at any stage that a bar itself is actually turned into a nightclub and there would be no ordinary bar available to residents! would be best to be aware of this so could arrange to go elsewhere!

Very clean property and nicely decorated. Room was small but bedding Luxurious and high end. Room faced street but little or no noise at night time. Overall very good value with free parking

It’s a well looked after property and very clean with a great location. It’s an older hotel but that’s a good feature, as it is a historic hotel with a lot of character

We received a large room with a very comfortable bed. The room was clean with lots of natural light, cubpoard space and a desk. Staff at reception and at the restaurant gave us a very warm welcome and were helpful throughout our stay. We loved sleeping with the cold air thanks to partially opening windows. Conveniently located in the heart of Thurles.

The second room was on the second floor unfortunately as the hotel was fully booked. Convenient safe parking behind the hotel. Best to travel light as hotel does not have an elevator but the building does have lots of charm.

I arrived at around 9.30pm , I rang the bell and was greeted by a lovely member of staff. I headed to room 211,it was a beautiful spotless room ,not very big but was fine for me. As for the breakfast,well it was the finest I've ever eaten. I don't get to that part of the country very often but if I ever do, I'll be going back to room 211 if they have it available.

Possibly the shower could have a bigger more powerful shower head. I spent the last hour trying to figure out what fault I could find 😁

The room was lovely and clean. Hotel was kept clean, staff were very helpful. Night security guy was very helpful with access at all times.

Door wasn't open until 9am on the match day so had to keep bothering the security man to get in and out.

The bedroom was really nice , decor beautiful, hot breakfast was very good. Also ate in the bar at night and food was gorgeous. Free car park is great, we had gone out to visit people on 2nd night stay, got back after midnight and staff were so quick to open carpark gate once I phoned.

Bit difficult that there was no lift and shower was in the bath. Buffet for cereals, juice etc would be a good idea, but could keep hot food to order. A lot of noise from pub/disco /liberty Square as Sat night but to be fair, website/ confirmation email does mention this. Ear plugs provided were a good idea but didn't have to use them and got to sleep. For anyone getting back late to carpark,there should be signage with the reception phone number to ring.

Very centrally located - in the Town Square and jsut 10-mins walk from the train station. The hotel is charming and historical, and it retains its heritage. Staff are welcoming, friendly and helpful. The breakfast is cooked to order (not buffet).

It was very homely and comfortable. I was only staying for a night, but I felt the room and facilities were exceptional. staff were incredibly welcoming and pleasant. parking was handy too.

There was nothing that I really felt needed to be improved upon. It’s a simple, country hotel done right! I would stay there again. I’ve stayed in plenty of four star locations around Ireland where I’ve been met with nothing but disappointment. I’d take the simplicity and comfort of The Hayes any day over those hotels.

Katie the check in girl was exceptional extremely helpful and answered all our queries . The bedroom decor was very tasteful and a very comfy bed . The evening meal we had was excellent and exceptionally big portions

The shower was a bit dated and hard to turn on , the bathroom could do with a bit of updating . The breakfast was a bit of a let down the scrambled eggs were made in the microwave and the poached eggs were hard .