Lots of space in the rooms and they are starting to update them. We had 2 rooms, one of which had moved to vinyl flooring and a walk in shower. Other room had a tub and low pile carpet. Good breakfast that looks like they have two days of options provided. It is usually hopping. They want to clean and freshen your room, leaving a note behind if you left the "do not disturb" on the door. Location - many grocery stores nearby though all seemed to lack a pharmacy and all the products in that section (in our case - contact lens cleaner). Access to laundry and cost is reasonable.

Room cards had to be regularly reset. An annoyance. Parking is not free ($12.50/night?) so put that into your comparables. Location - never having been to the Montreal area we always ended up in and around the Ville-Marie area. That's our own fault for not considering the distance to Brossard (a good 30 minutes). Something for you to pay attention to as you plan. :) Location (part 2) - closed up and tagged buildings nearby can feel disconcerting when you have to use your room key card to unlock the gate to parking. No issues came up during our stay though. It feels like a the main drag of a stretched out suburb so you'll need a vehicle to up and down the strip for anything other than the Boston Pizza and Restaurant Barbie. Didn't use it, but pool is on the smaller side.

Location was excellent, within walking distance to several restaurants. Pool was excellent, nice and warm and clean. Beds were super comfortable. Breakfast was good. Staff was friendly.

Parking was an extra charge and bizarre. Lack of communication from staff on how to enter/exit the gated parking area. Once you park, you cannot go back to the lobby. You must enter through side doors using your key card because you are locked inside the gated parking area. You need your key to enter AND exit, so make sure to check out AFTER you leave the parking lot. Don't check out/give back your keys first or you will be stuck in the parking lot.

Everything was great except for people who idle their cars in the middle of the night and if you are on the first floor, the fumes fill up the room and that's not pleasant to say the least.

I was woken up by the smell of a car exhaust fumes in the middle of the night. Opened the door outside, and saw the black pick up truck idling at the parking spot next to our room. I went to the main desk to report the problem. It was around 2:30 in the morning. I was told that they can't get to this issue right away. I had 2 kids in the room and not much french to deal with the situation. The night sleep was interrupted.

Travelling back from the east coast it is a perfect one night stop before the last leg of our travels. Easy to get to. Close to restaurants and shopping. Parking lot is good. Very clean. Great tv and wifi. The breakfast is very good and is a nice feature. The room was very quiet. We stopped here on our trip east and enjoyed it so it was our first choice on our return trip. Would recommend.

Check in could have been better. Only one attendant on the desk and she was talking on the phone. Conversation proved to be quite long. Meanwhile I stood and waited. No acknowledgment other than eye contact. It would have been more professional to ask her party to hold for a second and at least say “welcome and I will be with you in a minute.” Once she was off the call there really was no welcome to Best Western, sorry for the wait …just hello and I checked in. I realize situations like that happen when alone on a desk…it’s how you handle it that leaves an impression.

The hotel was well located with a number of restaurants nearby. Checkin was very easy. Staff were friendly. They have gated parking here which is an added safety feature. The rooms were very comfortable and spacious. The bed was very comfortable too. The included breakfast was very good. Free wifi was also good. We stayed for 3 nights and thoroughly enjoyed our stay. Would definitely recommend staying here. Value for your money.

Nothing.

The place it’s very organized and the front desk staff it’s very attentive, not to mention the area it’s very well located around many places from dining to grocery shopping and fast food. Very good location

The cleaning staff kept knocking in the doors even thought we had the privacy sign up and the sound proof of the building it’s not the best. Every time my neighbour left or enter their apartment, it felt like someone was invading ours and it was quite uncomfortable

Good hotel. Breakfast was good. The pool is good. The gym is a little bit tiny. Since the new gates were installed, it felt safer to your vehicles. But paying 10bucks for parking was not expected.

The pool was full of teenagers But no people told them to stop screaming and doing dangerous acts. Not good to young kids to swim there. If someone from hotel could tell these teenagers behave beyter, that would be great. And paying 10bucks for parking was not expected.

Breakfast was good! The AC worked well and adjusted quickly. We were happy to have a ground floor room with direct access to our car as my dad has a very hard time waking. The employees were wonderful, always helping, when I needed something (and with 2 adding parents, there were a few requests) --and always with a smile. They also spoke English without hesitation, which we appreciated. I would definitely stay there again.

Not a deal breaker, but I felt the sheets were a bit...crunchy. They were clean, and lots of pillows, but the sheets and pillow cases were, too me, "crunchy".

The breakfast was plentiful and tasty, if a typical American hotel breakfast. What made it such a great experience was the staff persons. Line and Michele were hard-working, extremely friendly and very solicitous of the needs and wants of myself and my husband. They kept the food bins full, were ever vigilant in wiping down counters, tables and equipment after spills and crumbs, etc. When they had time, they chatted with us and helped us practice our French speaking! We looked forward to breakfast every morning of our four night stay because of them. The rooms were spacious, very clean, as was the entire hotel. From the hotel location, it was a breeze to access Old Town and downtown Montreal in our car.

One night, arriving back late from touring in Montreal, we tried to enter the hotel through the door nearest to our room. It was not accessible (yellow light flashing instead of green) undoubtedly due to security and the late hour. We entered through another door okay with our key cards, but when we got to our room our key cards did not work. The hotel is large and we had the very farthest room from the lobby. After a long day, the walk back and forth seemed like miles. So more information about what doors not to use up front would have been helpful and saved us quite a trek.

The room was clean and of reasonable size. The whole hotel is well kept. Great free parking facilities. Breakfast is quite complete and well staffed. Even with some hockey teams filling the hotel, the staff was able to keep the hotel clean and functional. Nice pool and exercise room. Really easy to get to Montreal and back with easy access to Champlain bridge. Great location to visit Montreal.

There is really nothing that we could have been complaining about.