Location Easy access to and from Sapporo Station, approximately 8min walk. Easy access to the airport. Airport shuttle bus stop located in the hotel. Gave a 7 eleven just opposite was a bonus. Staff were very friendly. One of the staff (who helped us with our baggage), kept my daughter entertained while I was checking in. She kind of ensured that my daughter was within sight. Hotel remembered mu request for a baby cot and bathtub. Superb!

Excellent breakfast. I like the choice of buffet breakfast on 1st floor plus 22nd floor set breakfast. Tried both. The 22nd floor set breakfast is Japanese, nice, and have a great view of the city. It is neat but does not offer as much food choices as the buffet. e.g. no choice of fruits, no ice cream, etc. Still, it is a good idea to do that 22nd floor breakfast at least oncve during the stay. Location: not far from Sapporo Station and Daimaru. About 10-15 minutes walk (2 city blocks). However, it is far from the TV Tower area/underground shopping areas if you want to do a lot of shoppings/eatings there. Still, the shops around Sapporo Station offer a lot, in particular Daimaru. My wife was happy shopping just near the Station, and didn't bother to go with me to do the routine sightseeing.

Just 5 mins walk to JR station, Daimaru, Stella Place and the underground mall. The hotel itself is spacious and the rooms comfortable. It even has an indoor pool, although I would have preferred an Onsen/spa. The Airport Bus also comes to the hotel to pick up/drop off passengers so it’s super convenient to get to the airport.

Nothing.

The location is good, where it is not far from JR Station and department stores.

1. The gym and the hot bath are not free of charge for the room guests. 2. Very close to the railway. Some rooms might not be good for the light sleepers.

The family room comes with 4 single beds and 2 bathrooms.

Room is beside the railway so one can hear the train and there is no smart TV.

Very wonderful place!! Very kind!!

The buffet breakfast was really fantastic!

Friendly Helpful Staff Convenient location within walking distance to the Sapporo Station where the train stops from the Airport (Bus from Airport actually stops right at the hotel but the timing was not as convenient as us catching the train) 7-Eleven just across the street and Lawson/Family Mart nearby too We also walked to the Clock Tower, Sapporo TV Tower, Nijo Fish Market and Sapporo Beer Museum (although the beer Museum may be too far for most people to walk) Bus to the ski field has this hotel as a pick up point

Comfortable, clean, and bigger room as compared to normal small size . This is important for us as we have 3 big bag. There’s vending machines at some selected floors. Which is nice and convenient. Hotel help to book return car back to airport, special bed arrangements with bed guard and kids needs item. All are just perfect.

Need to walk a bit , abt 8min walk to JR Sapporo . As we book in winter if heavy snow time is not that nice to walk but overall is very good.

The hotel is relatively close to the Sapporo Train Station, the various metro lines and the botanical garden. Relatively modern hotel with various restaurants and good extensive breakfast. Friendly staff. The single rooms are quite small, the double rooms are fine and I would recommend also for single travelers.

A bit more closet space would have been nice, certainly for an extended stay. As noted above the single rooms are small. The bar in the hotel has a (not so small) cover charge which we as hotel guests did not appreciate.