THE most beautiful property in Miami! Loved EVERY second of it…the room was just magical, lobby and restaurants amazing (great sushi on roof top!), breakfast to die for (buffet version was AMAZING - for health conscious people, a heaven - with quinoa salads, plenty of avocados, fresh vegetables, tones of fruits…), outdoor pools, beach chairs…omg the stuff got us the champagne for my birthday girlfriend and fine chocholates…just THE best hotel ever, really. And I own one in Croatia on the Adriatic coast…so from profesional perspective: well done owners! And managers 👍💪🫶

The service lady didn’t seem to respect that I returned to the room in the middle of her cleaning. I let her out, went to the toilet, and she let herself in again…while i was on the toilet with open doors…i finished my stuff, and then went to the room to kindly ask her to wait outside as I needed to change clothes and was in hurry, but she refused and told me - I am almost finished mam, kept repaeting this sentence and finishing with cleaning 😳😵‍💫 like, sorry, but I am in hurry and you should be waiting me, not the other way around! She didn’t speek english the best so…she just kept repeating I am finished and didn’t leave the room. Like wtf😳😱

restaurants are great, food was delicious in every restaurant in the hotel. beach access is easy and beach service is comfortable. also liked that it was very environmentally friendly. room was modern with soft colors and high quality products, it has a home away from home feel.

pools get extremely busy and hotel guests are not prioritized so if you want a space you have to go early in the morning and get in the line to find a good spot. also they get very busy on the weekends that it is not very enjoyable. more of a place to see and be seen.

The hotel is really quite nice and the staff is EXCEPTIONAL. Very impressive and friendly. It was surprising to see the number of pools - although, you really should not be airing political news programs on the TVs. Very distasteful, to the point of not returning. So surprising that the pool bar tv had on extreme political content.

The political content in public places, i.e., the pool bar. Way not cool. So surprising in a hotel like this.

We thank Anthony from the reception for everything. He took very good care of us and was very helpful. We were very comfortable and peaceful during the days we stayed at the hotel. It was very good that the hotel's car took us to the places we wanted. The housekeeping staff also does a very good job. We will definitely come again.

The sustainable concept that the Hotel stands by and the amenities were very beautiful. The staff was sincere and helpful.

Very cool hotel! Loved the lobby, always fun, busy & buzzy! Rooftop restaurant was also lovely, gym great & loved the lobby cafe too. Beds were comfy. Staff were all fantastic with special mention to Angel on front desk who went out of his way to look after & was super kind & caring.

Breakfast buffet was ridiculously expensive! And in a window less room, just shocking to charge so much for that! The pool area was ok but v crowded with limited swimming.

Location Size of room was great Gym was good Restaurant's where great also

A bit noisy during the night people banging and knocking on each others doors kept us away Also when we checked out at 11am we was told we could get a shower at 7pm before our flight and when we asked we was told no we could shower outside by pool not great customer service

Very clean, great area, staff was great Room very large - had bed/couch/outdoor patio Cleaned room/towels every day Will stay again ..

Bought a cabana on the beach, lunch menu wasn’t the same as hotel/pool restaurant , day bed was expensive without any real perks Loved property but would have liked if one / smaller pool was adults only.. very crowded bc winter break kids off school - hard to escape it if doing adults only Trip

I recently had the pleasure of staying at the 1 hotel, and I must say, it was an absolutely wonderful experience. From the moment I walked in the door, I was greeted with warm hospitality and exceptional service. The staff went above and beyond to ensure that my stay was comfortable and enjoyable, and I truly appreciated their attention to detail. The hotel itself was beautiful, with stunning architecture and tasteful decor throughout. My room was spacious and well-appointed, with all the amenities I could have asked for. I particularly enjoyed the comfortable bed and luxurious bedding, which made for a great night’s sleep. Overall, I can’t say enough good things about the 1 hotel. It exceeded my expectations in every way, and I would highly recommend it to anyone looking for a luxurious and unforgettable stay.

Nothing

Stunning views. Great staff and food. Staff always trying to get you the best seat available at the pools and will let you know if a better one comes up. At check in they accidentally assigned me to a room that was not ready, but quickly assigned me to an even better room that was bigger and with a balcony and added $100 credit to my account for the inconvenience. They also were able to check me in like 3.5 hours early which was super appreciated! They also bring your bags to your room for you.

They didn’t show you where all of the amenities were so you kind of had to navigate it yourself. It would have been nice to have a map or guide to know so I could have tried more!