The entire property, the facilities and all of the staff were absolutely exceptional! I can’t say enough good about my stay here. It was my first time staying at a 1 Hotel property and now I will never stay at another hotel when I’m in town! The staff went above and beyond for my birthday! They upgraded me to a suite, gave me a complimentary bottle of rose and a free dessert! Everything was so clean and modern, beautiful architecture, lovely and attentive staff, food was delicious, location was perfect, perfect private beach, 4 pools and more! Can’t wait to come back!

Nothing! Everything was amazing

THE most beautiful property in Miami! Loved EVERY second of it…the room was just magical, lobby and restaurants amazing (great sushi on roof top!), breakfast to die for (buffet version was AMAZING - for health conscious people, a heaven - with quinoa salads, plenty of avocados, fresh vegetables, tones of fruits…), outdoor pools, beach chairs…omg the stuff got us the champagne for my birthday girlfriend and fine chocholates…just THE best hotel ever, really. And I own one in Croatia on the Adriatic coast…so from profesional perspective: well done owners! And managers 👍💪🫶

The service lady didn’t seem to respect that I returned to the room in the middle of her cleaning. I let her out, went to the toilet, and she let herself in again…while i was on the toilet with open doors…i finished my stuff, and then went to the room to kindly ask her to wait outside as I needed to change clothes and was in hurry, but she refused and told me - I am almost finished mam, kept repaeting this sentence and finishing with cleaning 😳😵‍💫 like, sorry, but I am in hurry and you should be waiting me, not the other way around! She didn’t speek english the best so…she just kept repeating I am finished and didn’t leave the room. Like wtf😳😱

Everything about the property was excellent right from the start with the valet service, room upgrade, and all the staff were delightful throughout our stay. The beautiful swimming pools being the initial attraction to the hotel did not disappoint. The staff were also extremely helpful with accommodating a late checkout to match our flights.

The hotel restaurants have an emphasis on seafood which is understandable given it is a hotel right next to the sea but this limited the menu somewhat as we dislike seafood but there was plenty of nearby places which were able to accommodate our preferences.

The hotel is exceptionally clean and well-organized, and from the moment you arrive, you feel genuinely welcomed. The staff takes great care of you with attentiveness and kindness. I especially loved the hydration station in the lobby with infused water and fresh fruit—such a thoughtful and generous touch. The breakfast buffet was absolutely amazing, featuring a wide array of delicious options made from the freshest ingredients. The juices were incredible, and the variety was everything you could imagine. They also have healthy restaurants on-site with thoughtfully curated menus that promote a wholesome lifestyle. Additionally, the toiletries provided, like shampoos and creams, were all-natural, organic, and holistic, adding a beautiful energy to the overall experience. We mentioned we were celebrating our anniversary, and they went above and beyond to make it special, even offering us a lovely upgrade. Overall, the service was outstanding. For me, this is the best hotel experience in Miami.

Nothing :)

Always a great stay and my go-to when traveling to South Beach. The hotel has a beautiful Boho look and a relaxing atmosphere. The staff always goes above and beyond to make sure my needs are met, and the housekeeping team is great and eager to keep the room fresh. It’s also super convenient — a straight shot to the airport without all the downtown traffic. The massages here are some of the best I’ve had!

There is nothing I can think of with the hotel itself! — but I do wish the Anatomy gym attached would update some of its equipment and locker rooms.

restaurants are great, food was delicious in every restaurant in the hotel. beach access is easy and beach service is comfortable. also liked that it was very environmentally friendly. room was modern with soft colors and high quality products, it has a home away from home feel.

pools get extremely busy and hotel guests are not prioritized so if you want a space you have to go early in the morning and get in the line to find a good spot. also they get very busy on the weekends that it is not very enjoyable. more of a place to see and be seen.

The hotel is really quite nice and the staff is EXCEPTIONAL. Very impressive and friendly. It was surprising to see the number of pools - although, you really should not be airing political news programs on the TVs. Very distasteful, to the point of not returning. So surprising that the pool bar tv had on extreme political content.

The political content in public places, i.e., the pool bar. Way not cool. So surprising in a hotel like this.

We thank Anthony from the reception for everything. He took very good care of us and was very helpful. We were very comfortable and peaceful during the days we stayed at the hotel. It was very good that the hotel's car took us to the places we wanted. The housekeeping staff also does a very good job. We will definitely come again.

Very cool hotel! Loved the lobby, always fun, busy & buzzy! Rooftop restaurant was also lovely, gym great & loved the lobby cafe too. Beds were comfy. Staff were all fantastic with special mention to Angel on front desk who went out of his way to look after & was super kind & caring.

Breakfast buffet was ridiculously expensive! And in a window less room, just shocking to charge so much for that! The pool area was ok but v crowded with limited swimming.

Location Size of room was great Gym was good Restaurant's where great also

A bit noisy during the night people banging and knocking on each others doors kept us away Also when we checked out at 11am we was told we could get a shower at 7pm before our flight and when we asked we was told no we could shower outside by pool not great customer service