Staff was very friendly and helpful. All three of them. Apartment had two terraces with nice views, comfortable chairs.

KItchen could not be used. Need to have extended stay, tell in advance and pay for privilege of using it. I did not see anything on Booking.com when I made reservation about this. Nor there website, although I may have missed this. Apartments with kitchens always allow them to use them, except once where we found out we had to pay, but all we had to do was tell them when we got into the room. It's the one negative and it's a big one for an apartment. They should change this policy.

I really appreciated the free direct access garage parking, the huge room with a minibar and tea kettle, but most of all the friendly welcome from Roberto at the reception: from checking on the arrival time twice to make sure everyone arrives to an open door, to offering a complimentary coffee even though I didn’t book any breakfast, to looking for the AirPods left behind in the room in a rush, to calling to remind me to pick them up and eventually mailing them to me!

Breakfast options could be improved if someone is a “rich breakfast” type

Hotel Al Campanile is a lovely accommodation right in the centre of Baveno, a short walk to restaurants and bars and the edge of stunning Lake Maggiore. Stresa which is definitely worth a visit - is just 5-10 minutes by car. The accommodation is very well located and has private undercroft parking (separate charge) with generous spaces for a larger vehicle if needed. The reception staff were extremely helpful and friendly, we dealt with a gentleman on arrival and with Tatiana and Melissa on departure. Before our stay we received excellent communication from the hosts who offered upgraded suite accommodation at a small additional charge which we accepted. The room itself was spacious and light with views of the lake and mountains. There was everything we needed for our stay. We had a large double bed, an additional sofa bed for our teenage son (which was very generous and comfortable) and an ensuite bathroom. Our stay was superb and the Navagacione boat transport across the lake to the Borromean Islands is a must and is good value and easy walking distance from this accommodation. We were also fortunate enough to see the evening light and water show on the edge of the lake and live music in the square close by which made our one night stay even more enjoyable. Thankyou for your friendliness and hospitality. This is a great pace to stay and I would highly recommend it.

Nothing it was all good. The undercroft parking is a great paid option for safety and security if this is what you are looking for as we were, but there is ample parking in the area including a car park at the rear which looked like public parking (not sure if it was paid or not). Parking is something we always read reviews on so I just wanted to add this in for anyone interested in this aspect.

About room the view from balcony was perfect. Room is big. Also location is easy to access to lake. I really appreciate to their service. She made our days perfect.

The room wifi was not enough to connect to PC but I heard they were fixing those problems so should be better now. If you don’t get good connection they have great connection at 1st floor!

The staff ate congenial and professional. The location is excellent. (The bus stop to/from MXP was a short 4 minute walk away). My room was spotless, as were all the common areas and breakfast room.

Never quite got the room temp comfortable, but then again, I didn’t ask for assistance.

Everything We had the most amazing stay at Hotel Al Campanile. The staff were amazing and the bed extra comfy, views stunning, spotlessly clean, perfect location would definately recommend and look forward to staying here again should we return..

Nothing to dislike

Room comfort: the bed, the desk, the shower my husband fell in love with, the mini-frig. The facilities: a lovely breakfast room with a lavish buffet plus eggs made to order, the garden-veranda, the roof-top bar. The location: across a side-street from the cathedral and halfway up the hill from the restaurants, promenade, gelaterias & boat-rides. Staff: all exceptionally pleasant and helpful with restaurant suggestions, etc. Convenience: their own parking garage right under the building.

Nothing. We could easily have spent a week if we had the time, but I wouldn't want to be in Baveno without a car.

Large, new and fully equiped rooms, with beautifull view, very comfi and large beds. Good and tasty breakfast. The location is just near the lake and near the boats station. The service is exceptional!!! Everything was first class! The management of hotel is exceptional, helpfull, take a care about all you need and can think about.

The room, the staff and the parking

The only thing I don’t like was the air conditio in the room, because the was directly on the head and you could’t change the direction

Close to ferry, train station and town center. Very clean, spacious rooms and balconies. Good breakfast too.

Nothing really