The location, clean, the staff very helpful and nice. The room is too big and nice view..

Every thing was great.. to say sth may be the coffee is not tasty as i wish!! It is a detail but important in Italy 😆😅

Amazing location with a beautiful view. Some stairs up to the property, but totally worth it.

Everything was exceptional

Beautiful location, view and rooms. The staff was very friendly. Highly recommended!

Extremely Disappointing Stay – Not as Advertised Our experience at Hotel Villa Lia in Capri was deeply frustrating and far from what was advertised. From the moment we arrived, it was clear this hotel is not ready to host guests comfortably or safely. First and foremost, access to the hotel is extremely difficult – something that was never mentioned in the listing. You must climb 26+ narrow alleyway-style stairs, which would be a serious challenge even for the fit. By the time we reached the hotel, we were sweating and exhausted – you practically need to be an athlete to get there. To make matters worse, there was no lighting on the stairs or the street leading to the hotel at night, making it dangerous and pitch black – a serious safety concern. Inside the hotel, the problems continued: • No working Wi-Fi, despite it being advertised. • TV was non-functional. • Shower initially had boiling hot water only; when fixed, there was barely any water pressure. • The bathroom smelled strongly of plumbing/sewage – very unpleasant. • The door didn’t lock properly – completely unacceptable from a security standpoint. • Lights on the property weren’t working, including in common areas. Even the waiters who came to serve drinks at the pool were out of breath, which speaks volumes about how inaccessible and poorly designed the location is. We raised these concerns with the manager, who unfortunately refused to refund our second night or even offer a partial refund when we expressed the need to leave early. Instead, we were offered to move to their sister property in Anacapri, which was not what we booked and not where we wanted to stay. As compensation, we were offered a drink and an aperitivo – which frankly did not come close to addressing the scale of the issues. This was a poorly managed, non-functional property that should not be marketed the way it currently is.

Extremely Disappointing Stay – Not as Advertised Our experience at Hotel Villa Lia in Capri was deeply frustrating and far from what was advertised. From the moment we arrived, it was clear this hotel is not ready to host guests comfortably or safely. First and foremost, access to the hotel is extremely difficult – something that was never mentioned in the listing. You must climb 26+ narrow alleyway-style stairs, which would be a serious challenge even for the fit. By the time we reached the hotel, we were sweating and exhausted – you practically need to be an athlete to get there. To make matters worse, there was no lighting on the stairs or the street leading to the hotel at night, making it dangerous and pitch black – a serious safety concern. Inside the hotel, the problems continued: • No working Wi-Fi, despite it being advertised. • TV was non-functional. • Shower initially had boiling hot water only; when fixed, there was barely any water pressure. • The bathroom smelled strongly of plumbing/sewage – very unpleasant. • The door didn’t lock properly – completely unacceptable from a security standpoint. • Red/blood stain on the wall in the room Even the waiters who came to serve drinks at the pool were out of breath, which speaks volumes about how inaccessible and poorly designed the location is. We raised these concerns with the manager, who unfortunately refused to refund our second night or even offer a partial refund when we expressed the need to leave early. Instead, we were offered to move to their sister property in Anacapri, which was not what we booked and not where we wanted to stay. As compensation, we were offered a drink and an aperitivo – which frankly did not come close to addressing the scale of the issues. This non-functional property that should not be marketed the way it currently is. It is not suitable for most travelers, and certainly not for anyone expecting basic comfort, safety, and advertised amenities.

DANGER, BE CAREFUL. ! This hôtel has nothing of à 5 stars hotel standards. Far away from that. No lobby , What they call a bar is a small counter with 4 chairs. Not accessible with a car or taxi. To get from the piazzeta to the hotel you have to walk and climb up the mountain in a very steep way. Can not be done unless you are very fit. Not to mention if you have to carry a suit case.. A real danger. No lift and steps everywhere. To get from the reception to the room about 30 steps. To get to the small swimming pool more steep steps up. I booked a room with a sea view, room 204 , no sea view. You have to stick your body and head out of the window to see the sea in a small corner. When i complained about it, tge hotel manager offered me a room in their sister hotel in Ana Capri. If you know the island you understand how ridiculous this offer is. I felt cheated. The hotel has a terrace with à nice view like most of the hotels in Capri. Breakfast was small choice but good. The TV had 4 local Italian channels and no connection to a cable TV. I tried to contact the manager who answered in a prevl prepared answer that he is sorry that it is my personal impression. Believe me it is not only my impression. If you do book this hotel you will remember my review in each step you make to the hotel or out of the hotel. DANGER, BE CAREFUL. ! This hôtel has nothing of à 5 stars hotel standards. Far away from that. No lobby , What they call a bar is a small counter with 4 chairs. Not accessible with a car or taxi. To get from the piazzeta to the hotel you have to walk and climb up the mountain in a very steep way. Can not be done unless you are very fit. Not to mention if you have to carry a suit case.. A real danger. No lift and steps everywhere. To get from the reception to the room about 30 steps. To get to the small swimming pool more steep steps up. I booked a room with a sea view, room 204 , no sea view.

HOT WATER NOT WORKING AIRCON NOT WORKING PROPERTY DENIED THE REFUND. SILLY MONEY FOR A PROPERTY THAT IS NOT READY TO BE RENTED OUT. STRUCTURAL PROBLEMS THAT ARE BEING IGNORED. WHO GAVE 5 STARS TO THIS HOTEL ???!!! Nice view after climbing a crazy amount of massive steps. I'm very fit and I train continuously, reaching out the hotel was like a high level fitness training. My partner was put off going out for the fatigue of reaching the hotel! This was not mentioned and it's not advertised!