We had an excellent stay. The property is spacious and spotless, acess to San Francesco beach is easy via the hotel grounds and the staff is excellent, everyone was super pleasant and went above and beyond. Family rooms is spacious and has a lovely view and there is a small playground for kids. Nice buffet breakfast with amazing cakes, meats, fruit, yogurt etc

We liked everything. If I wanted to be super picky, it would be great to have more sockets in the room and coffee could be better, it was the one thing we would change. Despite this, we would come back, it’s a great hotel

Nice hotel, the staff was incredible!

A bit noisy, the walls and doors are not insulated and it's hard to sleep in. You can hear any noise that is coming from the hallway, including other guests and service staff. Everyone talks very loud....not a dealbreaker though.

Clean, beautiful, quiet, with a nice sea view, 2 mins away from a sand beach and restaurants. The staff was nice and competent. breakfast is included. the pool is amazing. Perfect location to visit the garden. Bus stop 5 mins away to explore the island.

No WiFi or good 5g coverage in the room, snacks a bit overpriced, a bit far from Forio center, mattress a bit hard.

The hotel and grounds are beautiful and in walking distance of local amenities and the beach. Staff were friendly and helpful. The food was delicious too. Our room and the entire space including the pool were very clean.

A very clean and beautiful hotel which is located close to the beach and with a few restaurants in walking distance. We really enjoyed the hotel and its pools for some relaxing time.

Although they have quite a big breakfast selection (bread, fruits, sweets, cereal, cheese, meats, etc…) it was a bit boring and bland. But this is a personal preference…

setting is stunning. staff are wonderful. nothing too much trouble for them. easy private access to beautiful beach where you can watch sunsets, swim and find really lovely restaurants.

it is a shame that the restaurant for dinner is inside

great location and views, good value

wifi didn’t reach the room, could only use on the balcony or common areas

Hotel Zaro feels like a remnant of another era – charming, clean, and clearly well-maintained, but also untouched by modern updates. The setting has a nostalgic appeal, with an atmosphere that suggests time has stood still.

Staff were polite, but communication was exclusively in Italian. Almost no English was spoken, and no information or assistance was offered unless explicitly asked for – whether about schedules, services, or practical matters. It felt like guests were expected to already know how everything works or figure it out on their own. The room was tidy and peaceful, but lacked some essential amenities: there was no waste bin, no towel rack for drying, and no minibar. The pillows were unfortunately quite uncomfortable, and we both woke up with sore necks. Particularly puzzling was the hotel's policy prohibiting guests from bringing their own food or drinks into the room, especially given the limited in-house options. Hotel Zaro sparks curiosity: what was this place like in its heyday, and could it rediscover its potential with a few thoughtful updates? There’s undeniable charm, but also a sense that the experience could be much richer with just a bit more attention to the modern traveler’s needs.

Pool. Location.

First we asked for connecting rooms. I received an email saying yes, that was possible. When we arrived one room was 64 on the second floor and the other room was 84 on the third floor. The rooms are above each other we were told. The a/c unit was broken in room 64. Which was replaced the next day but we were not in the room or told that other employees would be in our room. Then there was the staff at breakfast. Never before have I been treated so rudely as we were at the breakfast. We are a family of 8. We have six children. Ages 22, 20, 17, 14, 12 and 8. One morning we went to breakfast and asked for a table of 8. We were seated in the far back corner with a table that had two dirty table cloths and only two sets of silverware. We asked for a clean tablecloth and silverware. The waiters rushed around taking other tables drink orders but ignored us. After asking two different waiters and still being ignored we had all of our children wanting to sit but the table was still dirty. There were lots of tables open all around us. There were other tables that were clean and had utensils. Finally, we pushed two clean tables together ourselves. The next morning we went earlier. We were hoping there would be less people and they could better help us. This time only one other couple was in the dining room. Again we were taken to the far back corner and told we would have to sit four and four. Same waiter (Pasquale) as the day before and he was still horribly rude. This time he told us we could only sit four and four. We could not push the tables together. Again, one table wasn’t even ready. No utensils. The whole rest of the dining room is open, with utensils and table settings but he takes us to the table that is unprepared. I went upstairs to ask for assistance. I explained what happened and the front desk assistant came downstairs to the restaurant. It was then we were told that it was because of COVID.