Check-in was smooth and easy. The room was clean and tidy, with a comfortable bed and great air conditioning that kept us cool during the hot summer days. The hotel is in a great location with a beautiful view over Matera. Breakfast was tasty and enjoyable. Overall, a pleasant stay!

However, I’m not completely sure about the value for money. Also, before our arrival, I received suspicious external links via the Booking.com chat asking for my card details, even though I had already secured the reservation through Booking. When I contacted the hotel directly, they told me it was phishing and advised me to report it to Booking – which was honestly quite strange and concerning.

The hotel is in an excellent location to explore Matera and the balcony outside our room overlooked the Sasso Barisano and the views were terrific during the day and at night. The breeze was also cooling as it was hot during our stay. Staff throughout were pleasant but someone at reception should have let us know about the lift down to the base of the Sassi sooner. We walked the ravine the first evening and would have welcomed knowing on our return. Our room was basic but we had wanted to experience being in a cavelike room so embraced the experience.

Room could have been cleaner. Bedlinen and towels were very clean While shower was powerful the door was faulty and shower very small. The breakfast was limited in that we do not eat sweet things for breakfast but coffee and fresh fruit was good.

The location of the hotel is great - in the old part of the city, which of course is connected with the unavoidable inconvenience of the lack of parking and the need to carry the suitcases from a nearby piazza to the reception over a narrow cobblestone street and stairs. So if you are old, or weak, or have some disabilities, it may be very inconvenient. But other than that, I can only recommend this hotel. The breakfast is very good and very un-typical Italian (lots of different dishes available).

The access to the hotel is difficult, but it is not a negative aspect of the hotel, it is just a fact connected with the location.

The setting was perfect for feeling the atmosphere of Matera. Very comfortable room & good wifi access. Helpful staff getting my luggage in & out from San Giovanni Piazza. Once I had my stick, I was happier on the cobblestones & stairs. The Matera tour at 5:45 was good use of time on the arrival day. Variety at breakfast was good.

While supporting with my luggage was great, I was asked to go down & sign in at Reception....no handrail, I ended up crawling down backwards! However, next morning I discovered a handrail & stairs from breakfast cave to Reception....felt staff could have advised on using this & saved me that trauma. The young man did offer me a hand trying to climb back out of Reception though.

If you ever imagined a breakfast with the view, then this is definitely it!. Hotel Sassi offers an outstanding opportunity to watch over the magical Matera. With the great breakfast buffet and the view over the sassi, your stay will be stuck in the memories for sure.

The position of the hotel simply demands a light backpack. Even if you have a small cabin size luggage, you are not able to stroll it down the cobble stone street. It feels also wrong to do so because the streets are so beautiful that you feel history under your feet. Don't get me wrong - the position of the hotel is great, just do not have excessive luggage.

I loved everything about this place, from the location to the 24-hr receptio desk, the courteous, helpful and highly professional staff, the cosy old-fashioned decor in my room, the stunning panoramic view of the old city surmounted by the cathedral, the equally fabulous dining terrace and exposed stone dining room behind it, the lavish breakfast spread included in the very reasonable out-of-season price,, the wi-fi in every room, the heating, the firm comfortable bed, the cleverly compact bathroom with the great shower... But that's enough about me. Now YOU go experience it!

Are you kidding??

Staff really friendly and helpful. Our room was lovely, had a great view. Fridge which was handy. Good size bathroom. Towels changed daily along with bedding. Loved that there was a bar. Breakfast was the best we’ve ever had at a stay in Italy. ( good vegan options) would happily stay again.

Would have liked one extra pillow, probably could have asked. Would be nice to have a kettle or coffee machine in the room. Few ants in that wardrobe on the last day. But I’m being really picky, it was an amazing stay.

This hotel has the best view of Matera, it's impossible to go around and find a better view! Every corner of the hotel is magical at day and night. You have an elevator from the reception to other floors. Breakfast is very complete but very few tables outside with shadow.

The room was not what we expected because in the pictures you have a lot of different types. We stayed in the last "floor" inside the cave with a very small bathroom. The window was very small althought it had a great view to the cathedral. Take that into consideration when choosing your type of room.

Our air-conditioned room was small ... but it was literally a cave, and incredibly romantic. Very comfortable with good water pressure and a firm mattress. We had an extraordinary view of the sassi from our balcony. The breakfasts were unbelievable. Fresh fruit, eggs, pastries, meat, cheeses, and fabulous coffee. The staff was kind and helpful, and spoke enough English that we were easily able to communicate ... and they were nice enough to accommodate (and encourage) our feeble efforts at Italian. We walked for five days and were still discovering places and delicious restaurants we hadn't seen. Upon request the hotel staff arranged for a reasonably-priced driver to pick up our bags and take us directly to the Bari airport.

It was brutally hot while we were there in August. We would go back in a heartbeat but in a cooler month. The entire area is a massive three-dimensional maze, which is so much fun to get lost in ... but GPS is useless! Bring good walking shoes and be aware that you will be constantly walking up and down stone steps. No elevators. Also, you should know the hotel is referred to as both "Sassi Hotel" and "Sassi Hostel". It is the same place and is definitely a hotel, a nice one! But because we saw it listed two different ways (Hotel and Hostel) and it was difficult to know where we were in the maze anyway, initially we really weren't sure we were going to the correct place. But once we were there, it was heaven.

Very friendly personnel, Matera is beautiful, very very hot in July, room was simple, good for 1 night stay. Breakfast was nice. They have a bar and terrace, nice to sit and have some rest. Tip: go for parking Parcheggio Piazza Cesare Firrao. 10 euro for 10 hours. We stayed one 1 night and paid 20 euros. Parking space is difficult to find with the ZTL Zones. It's only a 12 min walk. If you stay for one night, only take a small bag, Matera has lots of stairs, not for suitcases.

It's very hot in July 😄