We stayed two nights in Matera at Fra I Sassi. It was a fantastic hotel in a perfect location in the Sassi. The view from our room’s own terrace was absolutely breathtaking. The room was in a restored cave but modern, beautiful and spotless. The property was peaceful and secure. All the staff were lovely, and breakfast was super. We used the parking and transport service offered by the hotel and it was worth the extra cost. Matera is magical and so is this hotel!

Location of hotel is right in the centre of Sassi. Staff very friendly. The breakfast was amazing with a great selection of food, probably one of the best I have had in an Italian Hotel. Aperitivo in the evening came with so much stuzzuchini (nibbles served with your drink) that we had to push out our dinner booking by an hour :-). Highly recommend this hotel!

This place has it all. Stay in a cave but also have a window and a view. We stayed in room 11 which is one of the cave suites. We had our own terrace and amazing view. Staff couldn’t be nicer. So lovely. And the breakfast!!! Amazing !!! Perfect location to visit restaurants etc and walk to everything. Would stay again.

Nothing

Fra I Sassi is centrally located in Matera. The room was very spacious and it was an actual cave! The bed was very comfortable.

Just be aware that there are quite a few steps at this property and in Matera in general! The room was very dark as the only natural light came from the glass in the front door. That's to be expected in a cave but it became a little oppressive after 3 days

Everything was good at Fra I Sassi Residence . The service was good from the beginning when they offered to arrange for a taxi to pick us up at the bus stop, which is at a bit of a distance. Nice to have a taxi waiting. Their recommendations for restaurants were also excellent. A shout out to the breakfast staff as well who were also kind and helpful. The breakfast buffet was excellent. Our room was very attractive, spacious and bright . It was cavernous in a good way :) We had a little patio sitting area outside our room. The Residence was in a perfect location, it was right in the Barisano sassi district and convenient to walking routes through the historic areas and yet also on a street that the taxi could access ( with our luggage) . We couldn't have been happier with our choice.

The hotel is in the heart of the Sassi Barisano with superb views of this part of the city and the cathedral from the hotel terrace. The hotel is a cave building which we wanted to experience and we were not disappointed. The staff were very pleasant and helpful, providing recommendations for dinner, booking an Ape tour of the city (which was excellent) and helping us with our ongoing travel arrangements. Nothing was too much trouble. There was good choice for breakfast which was a relaxing affair. There are plenty of good restaurants in the immediate area for lunch/dinner.

There was nothing we didn't like. The hotel signage could perhaps be a little better. When we arrived, we were unknowingly standing outside of the hotel but Rosita came out to meet us straight away so it was not an issue.

Everything! It was my dream , to stay in such a hotel, with vault rooms, curved in the limestone, it was an extraordinary experience!the breakfast was delicious, rich,with local products .

That I couldn’t stay forever!

It was an amazing room with a bath and kitchen facilities. There was lots of space. The breakfasts were amazing and the staff were lovely. It was also an amazing location - beautiful view and right in the centre of the Sassi.

The only fault I had was the mattress wasn't that comfortable. I'm 25 weeks pregnant and it wasn't great. Some people might be fine with it but we'd moved from an airbnb where the mattress was much better. The other small thing is saw some wires in the bathroom that probably were fine but I think there is a potential small risk with the electricity and water - maybe need something extra to cover them up. Although they were quite far back from the bath I still felt a little cautious.

Our stay was absolutely wonderful! We were able to easily communicate with the staff through Booking.com, and they were very attentive and accommodating. We had requested a cave room, and they kindly facilitated it, the view from our room was breathtaking, overlooking the stunning cave houses of the 'Sassi'. The room itself was comfortable and cozy, and the staff went above and beyond by helping us find the best authentic local cuisine to try. They also arranged taxi services to and from the main city center, which was incredibly convenient and helpful, especially given our tight schedule. The breakfast was amazing, featuring a variety of authentic savory and sweet options, we absolutely loved it! On our last day, we had a very early check-out, and the staff even arranged breakfast for us much earlier than their usual serving time, which we truly appreciated. The hotel’s location is perfect, with easy access to all the Caveoso and Barisano attractions. Overall, it was a flawless stay, we would highly recommend it!

Everything exceeded our expectations. The staff is extremely friendly and helpful, they helped us make reservations at local restaurants and attractions that really enhanced our stay. The rooms were amazing! Spacious and very comfortable bed. The view from the room was breathtaking: a great view of the city, especially at night. The breakfast was also outstanding, plenty of options and very tasty. I would highly recommend staying here!

Nothing! It was all great!