LOOK NO FURTHER, BOOK NOW! Absolutely exceptional location, accommodation AND staff. Walking distance to the historical center of the stunning Matera, these incredible caves capturing every aspect of their forgotten charm also offer the luxury of every modern amenity one may need. Such a unique experience worth every penny: from the incredible courtesy of Pasquale from the front desk (taking care of us as if we were the only guests, bringing coffee for my parents' super early mornings, making restaurant reservations and ensuring parking transfers), to the kind bell boys carrying very heavy luggage up long & cumbersome stairs, to the very rich breakfast in an old cave church, the housekeeping 2x/day bringing fresh fruit and water into the room, the bar staff still serving us drinks after a long journey even though it was officially after hours or the therapists offering 1h massages in the intimacy of your own cave. We were very delighted with the time spent here and would come back any time!

Parking is organized at a third party location out of the ZTL zone, with direct shuttle to Sextantio (most expensive parking in all of Europe, 40 euro/day). Do not expect courtesy from the parking staff, none speak English and that would not have been a problem if they didn't also behave rudely upon arrival, ignoring our questions and shouting; when reported to Sextantio, their behavior completely changed at departure (suddenly polite, but you could sense the sarcasm).

This excellent hotel, the environment, view, food and staff member, Pasquale, made this hotel clearly the best on our two and a half weeks in Italy. Matera is an unusual and exceptional location, replete with incredible churches, ancient history, and a more recent historic past- and this hotel, built into one of its notorious caves, was beautifully appointed. Literie was amazing, comfortable, and luxurious. Welcomed with lovely bottle of wine, fresh fruits. View from the bed to the open canyon with post card beauty made us not want to leave the room. AC was OK but probably needs a boost considering the unrelenting heat. The breakfast-in all travels in US, Europe and Central/S American, have never enjoyed such a sumptuous banquet-tables overflowing with fresh fruits, freshly squeezed juices, home-baked goods, meats and cheese and anything else you wanted after. Unreal and we don't even EAT breakfast!!! Could not resist!! Lovely cocktail hour overlooking the canyon as well. Just a spectacular experience all around. And-Pasquale-equally exceptional-years of experience in hospitality and he made the visit SPECIAL...arranged a meal at one of the best restaurants we enjoyed in Italy and located and purchased a festive table cloth from a local restaurant just for me and mailed it to me at my convenience. Will cherish forever and think of him and this magnificent place when we use it. Matera and this hotel truly a must on a visit to Italy.

MATERA WAS HOT, HOT, HOT. WOULD NEVER VISIT SOUTHERN ITALY AGAIN IN SUMMER. SCARY, TRIPLE DIGIT FARENHEIT DEATH VALLEY LIKE HEAT...AS BAD IF NOT WORSE THAN AMERICAN SW IN SUMMER. JUST PLAN AN EARLIER VISIT-IT'S WORTH THE TRIP OCTOBER-MAY, TOO HOT AFTER.

This place is absolutely unique. Very rare type of luxury. Don't expect huge flat screen TVs, latest tech etc. - this is much better than that. Located in the heart of Sassi, this place offers authenticity, large doses of subtle luxury, and impeccable hospitality of the staff members. It is hard to find accommodation like this - even harder to find one, where hospitality and professionalism of the staff matches the premises. Breakfast is superb, offering large options of top quality local produce. Cleanliness of the rooms and frequency of cleaning is top notch - you even wonder when and how they do it. Very luxurious, yet subtle and cozy. Unmatched setting and surroundings. Huge respect to the vision, hard work, attitude and hospitality of all the staff members. 100/10 would recommend, hope to come back soon.

Absolutely nothing

A perfect location! Our suite was stunning - a unique experience.

The service was below expectations. Breakfast on the terrace delicious and with a stunning view. BUT: Dirty glasses in the room were not cleaned, the morning tea cups were still there when we came back in the evening. When I inquired for some milk to put in the fridge, the reception was helpful - no problem - just the milk never came. We ordered- the day before - the shuttle to the parking at 11:00. The shuttle was there, but our luggage was not picked up in time. Would we stay here again? YES! But how can a hotel like this have a highly qualified reception, a unique location (and the corresponding prices) and such a disappointing service?

Sensational location, one of the most beautiful places I’ve ever stayed. Matera is stunning but their spot, with the views out into the national park, truly special The staff are superb and incredibly attentive and kind. They could not have been more accommodating especially when we had an issue with our room. Design is gorgeous throughout, furnishing comfy, the whole place is a dream aesthetically speaking You feel good because by staying there you’re also preserving amazing history - the hotel is a conservation project

We got a bit unlucky with our room, 3, which was right next to reception and also a very loud ventilation device for the whole hotel. We moved after the first night because it was keeping us awake. Might not be a problem for everyone but was for us The breakfast is excellent, but the system with coffee and juice puts unnecessary pressure on the staff so they kept forgetting things or making mistakes. They insist on making every cup of coffee for you individually so it takes ages when it’s busy. Doesn’t make sense. They also blend all the juice fresh which is lovely but again takes forever and they forgot ours twice because they were overwhelmed.

Booked this as a fancier stay as part of our wider Italy trip and it didn't disappoint! Check in was a breeze, with a good tour and explanation of the site (a prior monastery!). Our room was impressive, set within a cave, very cosy and romantic with lots of candles. I suppose that the rooms differ greatly but we were thrilled with ours. Breakfast was incredible set within their candlelit restaurant, lots of variety of hot and cold foods, fruits and cakes. Location wise it had impressive views over the valley and was down the road from a number of great restaurants and cafes. As with any location in Matera, do expect a lot of steps!

Bed was a little hard, but we found that for all of the beds we stayed in in Italy.

The caves converted to modern rooms are well appointed with details remaining or reconstructed of the cave inhabitants. Soaker tub. Comfortable bed and bedding. Location offers a great view across the river looking at the park. Easy hiking access to park. All your needs are met with in walking distance.

If I could give 100 stars I would. Our expectations were exceeded in every way possible. From check-in being a breeze, to the staff taking note of a message I had sent and wishing my Father happy birthday, to upgraded rooms for the occasion, everything was perfect. They shared the incredible history of the hotel and the property did an exquisite job rennovating the location to maintain its original features. Any question or ask that we had they answered immediately. The rooms were gorgeous, the baths were luxurious and all of the products on site were so nice. We booked the private dinner option and it was out of this world. The food was exquisite and the venue was remarkable. They went so out of their way to make our stay beyond what we could have ever expected. My only regret was not staying longer!

What a gem of a hotel. So many wonderful nooks and crannies, bursting with history. The staff were so friendly and accommodating. The hotel is in a fantastic location, serviced by a shuttle where you park your car and dismantle your cases. I can't recommend this hotel enough. Everything from start to finish was perfection, from the candlelit room and bathroom, to the cocktails we had under the vines, and to the breakfast which is one of the best spreads we've ever had (our group agreed the scrambled eggs were some of the tastiest we had ever had). Five stars from me. Grazie mille!

The breakfast was so incredibly delicious, fresh, beautiful, thoughtfully laid out, extensive and varied, healthy, and had original local freshly baked breakfast sweets. The location is a once and a lifetime experience. We also had a private trou of the city with an archeologist whose grandmother had lived in the caves until her 20s and just died at 94. The staff is very thoughtful and organized; they greatly respect the meaning of the history there. We love this place and will never forget it. We learned about history in a visceral way, sleeping a cave that goes back 8,000 years (now with a comfortable bed and running water and beautiful local fruit to great you. HIghly r3ecommend.

I have zero complaints.