The location overlooking Matera is breathtakingly stunning. The palazzo has been thoughtfully renovated, the floors are beautiful throughout. The staff are friendly, helpful and professional. The room was huge with a separate sitting area, the bedroom is comfortable and very quiet. The view from the rooftop bar terrace was incredible. The breakfast was excellent and the entire first floor is filled with artwork and antiques. We loved it. The onsite secure parking is a welcome benefit.

The bathroom lighting was awful and the bathrooms generally could do with updating and modernising. The rooftop bar was disappointing, it could be really fabulous and a major draw for the hotel as it has easily the best views around.

Good instructions for getting to the hotel. The location is next to Matera cathedral, you can see the bell tower from the third floor roof top. Staff were very helpful and friendly. Our room was massive and looked out over the countryside. We could walk to the Duomo within 1-2 minutes. Breakfast was great with all you could eat. Equally well we could visit the sassi within 8-10 minutes. The restaurant for our evening meal was arranged by the hotel and was at La Terrassa a 7-8 minutes walk from the hotel. Great meal and we discovered that there were caverns hewn out of the rock that we visited after our meal.

All good.

This is a really lovely renaissance palazzo in a fantastic position in Matera. I was there for a conference, and drove - so the fact that they have parking was a huge plus. That being said, it is tricky to find. I parked in a lot and walked to it when I arrived, then went back for the car once I knew what I was doing. The staff were exceptionally kind and helpful, my room was lovely, and the position in town is hard to beat. The rooftop bar has a great, if windy, view.

The breakfast was pretty pedestrian.

It is a very nice place indeed, even when it looks like a middle age building everything inside is well maintain and beautiful! the breakfast Its just a couple hours, but they have everything and the breakfast room is very nice! The view from the terrace is amazing!

We get a little late for breakfast, around 9.40am (open up to 10am), and there were some dishes unavailable already... so, get there early :) A little car will be more suitable, streets are narrow and parking limited... nothing bad just things to consider.

On booking.com it stated that you could pre book parking. When I contacted the hotel they said that was not possible. This was one of the main reasons that we booked the hotel. Breakfast finished at 10.00am. We were there at 09.30 and there was literally nothing left! No offer to go to the kitchen to get something for us. We were advised that there was a roof top terrace which we were really looking forward to. There was no one serving when we arrived. Then later we were advised it was not open for guests, only for private parties. Very disappointing

Location was amazing. Rooms very generous in size and very atmospheric. Perfect for Materra

Situated in a beautifully renovated old palace with staffing and service levels way above what we paid. Very much an off season rental - bar was closed etc... but a great stay. Very well situated in the middle of the restricted access area of the town, easy access to many of the troglodyte houses. The hotel provides parking at €30 per night, but worth the convenience (you have to follow a specific route to get to the hotel to avoid fines and they have to inform the local police of your number plate...)

Not much

Very much enjoyed looking at the palace rooms and works of art on the way to breakfast. Good choice of food. Also enjoyed the superb view; the hotel is ideally situated at the top of the hill in Matera, next to cathedral square. We came from a wedding near Corato and the staff were very helpful organising taxis for us arriving and departing (same friendly taxi driver), as well as answering our local questions and giving us directions.

The location is perfect The staff are very friendly and go out the way to help

Breakfast was poor. The choice was limited especially on fresh fruit and the ‘hot’ scrabbled eggs were ‘cold’ There is a lot of improvement need on the breakfast The Junior Suit we had was excellent apart from the lack of air conditioning. We had to go buy a ‘fan’ as the hotel did not have one and to sleep in a hot room was unacceptable

Wonderful location. Beautiful palazzo stay. Breakfast was wonderful. We could easily walk through the city. Near the start of the hike in the park nearby. Communication was great and they gave us parking recommendations since we did not want to drive through the city. Parked in a garage right outside the ZTL zone. 10 minute walk to the property. Matera is a special place and I would stay here again on a future stay.

Nothing

Standard European breakfast offering. Beautiful breakfast room. The hotel was lovely(a former palace) and the staff was friendly and very helpful with restaurant suggestions. Would definitely recommend.

The air conditioning could be a little cooler in the room but we did visit during a heat wave. When we mentioned it to the staff they adjusted the temperature which was a big help.