Excellent location, beautiful restaurant, excellent friendly staff

Excellent communication from staff in advance of visit on parking and after hours access. Terrific help in getting bags up the MANY stairs to our room. Room next to restaurant and bar was very convenient. Staff assistance in getting car to central parking, breakfast, checking out and shuttle to parking was great. Provided breakfast was sumptious. Room and lighting was gorgeous. Location in central plaza with access to tours and great restaurants was perfect

Did not like the tub only - with little accommodation for shower standing up, it was uncomfortable. The few starters on coffee and water in the room was very nice, but was not replenished for the second night.

Absolutely beautiful property, stellar views, amazing caves, luxurious, feeling like James Bond himself, super friendly and helpful stuff, best hotel in Matera

Valet parking does not work well. Waited over 45 minutes for the car and the pick-up to the valet parking location didn’t show up. Had to pay and book a taxi to receive the car myself. Second valet parking experience was still with a 20 minute delay. Plan a lot of time if you need to access your car. I would advise the hotel to switch valet parking operator or invest in the hotel’s shuttle service.

The hotel was in a great location. The staff was excellent. The cave room was really cool and spacious. The breakfast was wonderful.

We traveled in mid-May, the only issue we had was that the cave room was warm and the hotel has not turned the air conditioning on. This made the room humid and difficult to sleep. We like a cool room when sleeping. The hotel did offer a fan.

We had a wonderful three night stay at the Sant ‘Angelo in Matera. Our room was fantastic with amazing views of the Sassi region of Matera. The staff at the hotel could not do enough for us. They were truly exceptional from the member of staff who carried our luggage up a number of steps to our room in the heat to the breakfast staff who greeted our every request with a smile. The Sant’Angelo is an exceptional hotel and I thoroughly recommend a stay here.

The staff at Sant’Angelo was truly amazing!!Everyone was so gracious, helpful and knowledgeable .Michele was fantastic. He went out of his way to make everything perfect for me and my family. This was the most amazing stay at this hotel. My grandparents are from Matera, so it was really special. The resort was like no other! The stunning views, the authenticity of the caves (with some added glam).The magical city views ! This is a must if you’re going to Matera. I can’t wait to go back.

Everything was perfect

This amazing hotel offers unique cave rooms, superb service, friendly helpful staff, and delicious breakfast offerings along with an excellent location. The manager is especially notable, and the breakfast manager as well. We thoroughly enjoyed our stay. It was one of the highlights of our stay in Italy.

Nothing to dislike. The hotel was a gem.

The staff was very accommodating, professional and friendly. They provided us with an overview and history of MATERA and made many great recommendations for food and scenic spots.

One of the rooms was not as expected (upstairs/downstairs sleeping areas) and neither offered a balcony nor a view which were the two main reasons we booked this hotel. The one room had a glass walled bathroom which offered no privacy. We in turn had to pay for an additional room as we were not traveling as a couple and wanted our (somewhat) private spaces.

The whole hotel facility and how it was set up was great. Our room was so tastefully decorated and beautiful, the view from our patio was amazing. The breakfast was fantastic with a great choice of food. The staff was very friendly and accommodating. The location was excellent, so close to everything but quiet. Highly recommended.

Nothing. Everything was great,

Amazing rooms carved into the rock, relaxing atmosphere and delicious breakfast with local products. Plus, the location is perfect for getting around Matera on foot. A must try at least once in a lifetime!