A hidden gem. A wonderful, small (8 rooms?) hotel, with more of a B&B feel. Beautiful rooms, great canal views, good breakfast and coffee options. And a very friendly and helpful staff. They are willing to accommodate your requests and make special effort to ensure your stay is easy and pleasant. Great communication via text and easy to find. The stay initanonos worth it to get out of the busyness of Venice proper. Would stay here again in a heartbeat.

Such a wonderful hotel! The rooms were comfortable and tastefully decorated. Our room had wonderful views of the canal and offered wonderful sights and sounds! Any questions or requests we had were answered and taken care of almost before we asked. Directions to the hotel were excellent! No matter the mode of transportation we received clear instructions on how to reach the hotel and they were there to let us in as soon as we arrived.

The hotel's position is right on the main Murano canal. So in the middle of everything, but due to the island of Murano not having a 'night life ' it was peaceful in the evenings. We had a first floor room with a canal view. Stunning room and views.

"Didn't like" is too strong! but could suggest that the continental buffet breakfast could possibly have been more varied. What was presented was lovely but exactly the same each day. Maybe fresh sliced bread and a toaster. (Not looking for the Full English Breakfast) Also whilst tea/coffee facilities were available in the breakfast room outside of breakfast hours. It would have been nicer if there had been a mini kettle in the room for a cuppa in bed when we woke.

Excellent alternative to the main part of Venice. Quiet in the evenings with a view straight onto the canal. Friendly service and good selection at breakfast for the size of establishment. Wouldn’t hesitate to recommend

Air conditioning could perhaps be a little more powerful and bed a little more comfortable but very minor quibbles

Staff.were.welcoming..acomindating.in fact nothing was too much trouble..Murano is an excellent location after.the busy hoards of tourists in Venice the Island is carm and tranquil in fact perfect to wind down

Perhaps seating in the terrace area.. But not sure if that is possible

It was very near water taxis and our room had a beautiful view of the canal. It was a good location.

We were pretty much on our own. It’s not really a palace there is just rooms and a breakfast room. We lost power our first night and had no air or anyone on site to communicate with. The proprietor did fix air and the next day when we returned to our room there was a bottle of champagne. The breakfast was ok compared to the other places we stayed and enjoyed.

The property was close to airport, very easy access. Good hosts and good breakfast, this is a B&B type place. Murano is a great place to stay rather than stay in crowded Venice.

The room was small and if u have large luggage you have to carry it up the stairs. The water taxis are reduced after 8pm from Venice.

The staff was super friendly. They corresponded with us prior to our arrival to make sure everything would run smoothly. The view from our room was the water. I was surprised that we could not hear any of the outside noises since we were right on the main walkway through town. On our last morning there we needed to catch the water taxi before breakfast started so they prepared us a breakfast to go. I would definitely stay here again.

Very warm and welcoming staff. Extravagant, opulent room with a fantastic view. I am sure they could have helped us with anything but we didn't have any issues. It was great to escape the bustle of the city to our lovely retreat in Murano. I was surprised how accurate the photos were of the rooms!

Only absence seemed to be air-conditioning, only seemed to provide heating, unless I wasn't using it correctly.

Quiet clean and central

No restaurant at all open for dinner within walking distance of the hotel on Wednesday night. One only (owned by the hotel) was open nearby on Thursday night. Staff of the hotel suggested a single option for dinner on Wednesday but it was closed. Even the very few locals passing by were at a loss to suggest anything. Finally at some considerable distance we stumbled across a small Hyatt hotel serving very expensive bar snacks. Guests of the hotel really do need to be advised re this limitation so they can be prepared. Anyone with mobility issues or a woman walking alone on the dark and empty canals would have been in real trouble. It felt quite unsafe at times. The second night (Thursday)we ate an early dinner on Burano before returning to Murano which solved the problem.