The room was squeaky clean, breakfast served in the room every morning, staff friendly, gave us recommendations about what to see, best places to eat etc. Ten minute walk from the train station, 5-10 minutes walk to the historical center and archeological museum.

The area around the central station was a bit of a shock at first sight. Room said city view but didn’t have any, also elevator required 20c coin for each ride (room on the 5th floor). On the second day afternoon we were randomly texted that a guy will be going in our room to fix AC that same afternoon, so we had to stay out longer than expected and adjust our plans.

The room overall was amazing. After some concern at the locaiton and "look" of the building on arrival, we were pleasantly surprised to find such an amazing apartment, comfortable beds, spacious enough for the 4 of us and with such well mannered and attentive staff. Vittorio was super helfpful and recommended a restaurant close by where i can say i had the best pizza i have ever had. Definetly recommend the property for anyone wanting to visiti Naples.

The only negative would be the distance from the city centre if you dont want to use public transport or taxi, as the walk can be long and hard (especially with the way Naples drivers are), however, if you prefer to stay in the historical area with the bustling night life and locals, then this is super practical and only a 10 minute walk from the apartment.

The apartment was well and nicely furnished, the bed was comfortable, and the fridge was stocked with yogurt and mineral water. The shower was spacious with hot water and bath cosmetics provided. 200 meters from the apartment, there is a bistro where you could store your luggage for free and get a discount when ordering coffee and other items.

The downside was that breakfast was served from 9 AM. Unfortunately, we couldn’t take advantage of it, as we were leaving to go sightseeing before 9, even though it was included in the price. The elevator was working, but you need to remember to have a 20-cent coin to use it.

Casa Pacifico was a last-minute booking based on our tour leader’s recommendation, and it turned out to be a great find. We needed a stay close to Naples Centrale, and its location was perfect—within walking distance of both the station and the historic center. From the outside, we didn’t expect much, but once inside, the beautifully designed rooms were a pleasant surprise. They were stylish, comfortable, and offered a lovely view of the church from our balcony. Despite minor issues, the stay was enjoyable. Vittorio, who welcomed us, was incredibly kind and informative, making us feel at home.

The only real downside was that the elevator wasn’t working, so we had to carry our luggage up to the fourth floor, which was quite a challenge. Another odd design choice was the bathroom’s glass wall, which provided absolutely no privacy—something to keep in mind if you’re sharing the room.

All excellent. The young man who greeted us sent tons of recommendations and even offered to make dinner bookings for us. Try to get the gorgeous corner room with the bathtub, if you can. We loved the views and getting sun on the balconies during our afternoon siestas. The breakfast is very Italian (small and sweet) but a great version of it. Overall the room was exactly the spacious, airy retreat we needed after the craziness of the historic centre

It’s a bit dicey getting up in the tiny elevator. I am not a large person but it was definitely a squeeze with my husband + luggage.

In the end, we had a really unpleasant experience. Upon arrival, we were told we can leave our luggage in the hallway of their rooms and lock the door. They can always unlock the door from a distance. When we got back to pick up our luggage, no one answered, I called three different phone numbers, texted, and rang all the doors. I also wrote through a Booking app, where a man on the other side sent me a 100-word long insulting message and still didn’t open the door. Finally, when my husband went to another location (they have two locations) and rang the bell, we somehow managed to open the door. The first day the staff was very friendly, the second day the person on the other side was insulting, did not even introduce himself.

PROPERTY HAS AMAZING VIEWS AND BIG WINDOWS SO FROM THE BED YOU CAN SEE HISTORICAL BUILDINGS AND CHURCHES. ROOMS IS NICELY DECORATED AND BATHROOM HAS DIFFERENT LED LIGHTS SO IT IS VERY ROMANTIC AT NIGHT. NICE LOCATION CLOSE TO NAPLES HISTORICAL CENTRE AND GOOD VALUE FOR MONEY,

IT IS AIRBNB SO WITH ALL THESE PROPERTIES IN NAPLES THERE IS A HUGE COMMUNICATION PROBLEM. THE MASSIVE WOODEN DOOR DOWNSTAIRS TO ENTER INTO THE YARD OF APARTMENTS WAS CLOSED AND WE GOT TO ENTER RANDOMNLY BY A PERSON STAYING IN THE BUILDING, NO ONE SPEAKS WELL ENGLISH AND IT WAS HARD TO COMMUNICATE. WE LEFT OUR LUGAGGE THERE TO MOVE TO AMALFI AND FOR 2 DAYS AFTERWARDS WE COULD NOT REACH ANYONE TO TELL US WHAT TIME WE CAN GO BACK TO TAKE IT AND HOW WE WILL ENTER INTO THE HOTEL, SO WE FOUND IT RANDOMNLY. VERY STRESSFUL SITUATION. ALTHOUGH IT IS SUPPOSED TO BE A LUX HOTEL, IT DID NOT HAVE ANY SHOWER/SHAMPOO PRODUCTS, COFFEE MACHINE WAS BROKEN AND AGAIN NO ONE WAS AT THE PROPERTY TO ASSIST.

It was located in the historic Naples, they have two different buildings so it can be a bit tricky to find the building but the staff is amazing and they wait for you and escort you to the hotel. DANIELE was absolutely amazing, he even sent us recommendations for several places and told us about the neighborhood! Staff were kind enough to accommodate all our requests, the room was very nice with a cute little balcony giving us the classic Napoli experience!

The apartment was very close to the centre. When we checked in, Enrico was really helpful and gave us a few tips on where to go, we only had one full day in Napoli so it was good to know. Great recommendations, thanks Enrico! A colleague also recommended a locals bar which was very nice too. The room was spacious for the four of us. We also had a big bathroom. Lovely interiors.

The coffee machine did not work. We did not ask for a replacement but I am sure if we had asked, they would have been able to replace it.

Exceptional👍 Very spacious bedroom and bathroom. Clean as a whistle. Mini bar,snacks and coffee machine all in the room. Everything you could possibly ask for and more. 4th floor studio apartment like accommodation with lift in perfect working order. Safe and secure building. Couldn't fault.

It doesn't bother me personally but many buildings in Naples are not particularly attractive from the outside and look in desperate need of restoration. Please don't get the impression that the internal look is the same. IT'S NOT. You will be pleasantly surprised 👀🤗