Very friendly service, nice breakfast in our own room, a nice room with a table and chairs, a kitchen with a microwave and cutlery, a balcony with a small clothes airer (very practical for hand wash and drying of small pieces of clothes), top location next to the central station, not loud at all. Many thanks to the personnel! Happy to come again.

Nothing. Just be aware that you need phone / internet (roaming) to connect with the service when arriving late to open the door first time.

My family and I had a great stay at this property. We chose it because it was on the Alibus route, the bus that runs from the port to the railway station and then to the airport. It was a bit tricky to find the hotel, but the host sent a detailed video and we eventually reached our destination. The property was within walkable distance from the historic centre which enabled us to walk around and explore the city. The room was quiet and clean. The only area for improvement would be a bit oily floors in the room: although they were undoubtedly cleaned (the floors were still drying when we checked in), they felt a bit oily. I am not sure why, maybe it was some special floor treatment, but it felt weird. The personnel were exceptionally great! They kindly arranged an early check-in for us. Thank you for your flexibility and support! We were travelling with a 14-month old baby who was particular about her schedule. The included breakfast was very convenient and decent: hard boiled eggs, yoghurt, beverages, cheese and meat, bread, fruit and pastry - we were full and happy. The bed mattress was comfortable and the room - quiet despite the busy neighbourhood. Thank you for having us!

The room was wonderful with welcoming decor. Very clean. The staff is great. Just a 3 minute walk from the train station. Good restaurants nearby the train station. Breakfast was great, yogurt, juice, pastries, hard boiled egg, coffee, etc. After having spotty wi-fi before our arrival, Angela was patient on getting the room information and directions to us. Have to try the fried pizza at the nearby restaurant, N’artigiana.

No complaints. The room was wonderful. Recommended for those wanting to be near train station.

The location was tops bec it is just around the corner of the train station. The staff were excellent esp Angela and Maria. We arrived early morning and Angela gave us exact description on how to access the building and the apartment. The sound proofing was good despite the tight space. It is walking distance to main attractions round Napoli and like any other cities in Italy almost everything is walkable as long as you have comfortable shoes. The room is small but it has almost all the important things that a traveler would need. They were also kind enough to let us leave our bags for a few hours bec our flight was in the afternoon.

It is very tight, but that is to be expected in cities like Napoli. Besides, guests dont stay inside, only when sleeping. The neighborhood is a bit grim but a lot of people on the street so it was fine for us.

Nice rooms located within walking distance of Naples city center. The rooms were clean and comfortable, and we received detailed directions before check-in. Fresh pastries for breakfast and delicious coffee.

We stayed in the Roma room with our 5-year-old daughter - unfortunately there were only 2 chairs and little space to eat breakfast (and there was no other place to eat it).

The Whats App check-in instructions with videos from Angela was exquisitely detailed and made it easy to find and access the room. The Bari Room was delightfully modern and clean. The shower lighting gives a unique, delightful ambiance and and the radio was an unexpected surprise. The breakfast choices provided were various and the cake was especially delicious. The staff members assisting at the location were helpful and patient.

Checkout time of 10 am was earlier than most places.

It's very clean, comfortable and nice to be in and it is near centar. We had everything we needed. Check in is easy, if they aren't there, they send you video and written instructions. Breakfast is average, but nice and you can take it to your room. It has private garage 200 meters away but we didn't use it because there was no place any more and our car was to big for this garage so we payed for larger garage in the next street. It has sweet balcony but you can't use it during summer because it's to hot and there is 3 external air condition units on it.

Location. But it's not up to them. We have never seen such a dirty and smelly neighborhood. Napoli, in general, is dirtiest city we have ever been and we travel a lot. Also, prepare for traffic kaos. But people says all of this is Napoli's charm.

Dedication of staff to ensure you have a great stay, Angela from Reception & Valeria from House Keeping made us feel so welcome & nothing was too much trouble, from local transport suggestions, tourist information, late check-out request & the breakfast provided was very good, plenty of varied choices, excellent stay!

Nothing!

Everything about the stay was fantastic. The staff went over and above to be helpful. The room was very comfortable and the besd was one of the best I have stayed on. The breakfast was very good and the room very clean. Having access to water at all times was extreemly helpful and the gentleman doing security for the building was very helpful. The video and instructions that Angela sent before check-in were a life saver!! The only negative, and the hotel can do nothing about this, is the area is pretty dirty. Please do not let this distract you from how wonderful the hotel is!! I was worried when I first checked in because of how dirty the street is... but the hotel is where real people live and the street reflects this. After I got to know the area a bit, I was very happy with my choice of location. I moved to a conference hotel after three nights and I miss this hotel. If I could do it again, I would stay here the entire time I am in Naples for work!!

I would have liked access to a blanket without hving to ask. Once I asked I had a blanket that day.

Location was 5 minutes walk to main train station, shopping area and restaurants. The apartment was very clean, spacious, modern with a real homely feel to it. Netflix was included with the stay which was great. The host was lovely, easy access to get keys for apartment, quiet and breakfast buffet was nice too with cheap mini bar and comfy Italian mattress.

I found nothing really that I didn't like. The apartment is on the 3rd floor of an 11 story building, lift requires 10 cents to access but other than that, nothing I can fault about the apartment, the host or Naples.