The location is perfect, one street back from the waterfront and close to multiple restaurants and attractions. The ambiance is quite charming and the breakfast was amazing! The room has high ceilings and size. Most importantly, the staff was so incredibly friendly and accommodating. We wouldn’t stay anywhere else!

We loved it! Nothing to complain about! One possible drawback if you are mobility challenged, it’s in the 3rd fooor of the building. There is an elevator but you have to go up a few stairs to get to it as it’s an older building. Other than that it’s perfect.

This place was bigger than I expected. It was beautiful and clean. Ciro and Nicole were both very helpful during our stay. They would arrange our taxi and also gave us a little breakfast bag to go since we departed very early. They were very accommodating and even allowed us to check in early. I loved everything about this place including the breakfast spread. Lots of things to chose from. They gave us water and coffee available throughout the day. There is a little refrigerator with drinks available in your room.

It was a little difficult to find but we didn't realize it was on the 3rd floor. Luckily there is a person in the entrance that directed us to the place.

I had a fantastic stay at the Napoli tree. The room was massive beyond what we expected. It was lovely having table a chairs to sit with a coffee together while we planned our day. The room was clean and towels regularly changed. I personally love that the balcony had doors to close as well as curtains ensuring no light got in at night. Had fantastic breakfast that suited both our different tastes lots of homemade cakes for me and toast, cheese, meats, eggs for my friend and plenty of fruit. We loved you could help yourself to coffee and tea in the kitchen (as brits we loved that) and odd snack was lovely to come back to when tired. Staff were super friendly and helpful advising places to visit, giving us a map of our whereabouts, places to eat and organised our very early morning taxi making our journey back to the airport hassle free.

Yes there was traffic noise but it’s a city we expected that it never kept us awake in any way. Could may consider some shampoo/ body wash in rooms.

The location is perfect, near the waterfront and city centre. The staff were really nice, they made sure we felt welcome at all times and helped us call a taxi back to the airport as there was a public transport strike on the day of our departure. The breakfasts were great, even though there were a bit too much sweet stuff to our taste (but baked by one of the personnel´s mom!) but that´s just a personal preference. I really appreciated that they offered soy milk in my cappuccino as I am lactose-intolerant. The room itself was cosy, offered a small fridge. We liked the design of the room as well, it was just really nice to be in. The old lift to the third floor and the little door inside the green entrance door were a funny addition to an overall amazing experience with Napoli Tree.

The only thing we did not like was that the rooms were not sound-proof. Like, at all. We could hear every single word and every single step from other guests, as well as the cutlery clinking at breakfast time. However, it seemed like the owners wanted to deal with this as on our last day, a re-construction of the walls in the room next to ours began (or at least it seemed like it).

The staff were amazing, Isabelle in reception was very welcoming and helpful. Was happy to answer any questions and help us to get anything we needed. Salvatore was a great help in recommending places to go in Pompeii and travel tips. They gave us umbrellas to borrow and water bottles to combat the heat, which was super helpful! Breakfast was amazing, with a wide variety of food and drink, with all the cakes being made fresh by Salvatore’s mother each day. They gave us a Polaroid memento at the end of our trip, which was very sweet. Absolutely brilliant stay, just bring a 10c with you for the first trip up as you have to pay for the lift. Reception has coins for you to take for each subsequent lift journey.

Nothing!

Wonderful stay at Napoli Tree! The accommodation was excellent – the rooms were very clean, tidy, and comfortable. The staff was extremely friendly and always ready to help. We were especially impressed with the breakfast – a very generous and varied selection of food, something for everyone. We felt very comfortable and would gladly come back again. Highly recommended for anyone looking for quality accommodation in Naples!

Everything was great.

The room was spacious and bed was comfortable. Breakfast was the best we have had in Italy. There are a lot of homemade cakes and savoury options. There are also yoghurts / cereal/fruit, etc. All the cakes and savoury bakes (quiches, etc) are homemade salvatore's (a staff member) mother, They are amazing, particularly the pasteria. All the staff are lovely, very helpful, and brilliant for a chat over breakfast and to point out spots to see around Naples.

We loved our stay at this hotel. The room was spacious, the bathroom was lovely, the overall vibe and location are also perfect. The host was friendly and helpful. I loved the interior so much, would be happy to stay there again :)

It wasn't a problem of a hotel itself, it's just the building. Somebody has dogs that are barking quite often, which wasn't really a problem for us, but some people need to be prepared for it. Also, sometimes there was a smell coming from the street, so if you don't open windows its more than fine. But during evenings the smell was awful. Again, it has nothing to do with the rooms itself, it's just from some place in the building. We loved the room and everything about it, writing this for people to be aware of those potential things.

The rooms are so beautiful and spacious here. Truly was blown away by how lovely they were, with thoughtful little details like heart shaped chocolates on the bed when we arrived. Breakfast was lovely and delicious. Staff were incredibly kind and helpful. Location is great, particularly for food and right near the coast. Would 100% stay here again.

Only complaint (if you can call it that) is the elevator needing money to work. But that motivated us to take the stairs during our trip which was probably a good thing considering the amount of pasta and pizza we were eating.

The staff is incredible! From accommodating our early morning arrival to scheduling taxis to providing maps and restaurant recommendations to providing breakfast packs for our early departure - you name it, they took care of everything we asked and more! The quick walk to the coastline and city attractions allowed for easy exploration. We felt safe and appreciated and will absolutely return on a future trip!