The facilities were exceptional. The hot tub, panoramic sauna and steam room were very luxurious. The breakfast had a huge selection of high end foods to choose from and hot food was made to order. We loved the breakfast! The room was really spacious and comfortable. The views from the balcony were amazing looking out to the mountains and down The Valley. The whole place was incredibly clean and the gardens were really well kept with wildflower meadows near to the pool. The staff recommended some great hikes and explained everything there was to do. Every member of staff was so friendly during our stay. No idea why it’s a 3* hotel, felt more like a 4* or 5* hotel. I would definitely go back!

The room was quite hot and had a fan but could have done with aircon. I think it might have been particularly warm (30 degrees) the time we were there.

Breakfasts were tailored to individual taste, fresh, delicious and healthy. Everything you could want was available. Wonderful service in the dining area. The location was perfect... a quick walk into town and equally well located to the 3 Ortesei lifts.

Everything was wonderful. The friends we traveled with were celebrating a special occasion and the staff helped us put together a wonderful surprise celebration that began with champagne in the garden and ended with a private dinner in the wine cellar! The staff is extremely knowledgeable about the area and met with us on arrival to help plan our daily activities and then mapped everything out for us on a daily basis. We ended our days with a swim in the pool and time in the hot tub!

I give the Planlim Boutique Hotel 5 Stars. It has everything a boutique hotel has to offer and even more. It is a small intimate run family business which focuses in on customer service from the minute you check-in to the minute you check-out. I had rented an electric car from Milano to drive to the Planlim and at 2 am in the morning 7.5km away it ran out of power on the mountain. We emailed the hotel and they were there every step of the way, calling us, helping and advising us what to do until we checked in at 9:00am that morning. They even drove us to the towing company in town to pick up the car later that afternoon. Along with their spacious clean rooms, huge bathroom and excellent breakfast I could not have been more impressed with the Planlim. I would highly recommend anyone to stay there. You won’t be disappointed, I assure you.

Wonderful hotel, newly built, extremely clean and with professional friendly staff. Cleaning was being done every day in the room, the breakfast was very tasty and plentiful. The hotel is situated on a calm street, with no traffic or other noises. The ski lift to Seceda is 10-15 min away on foot and 10 min away from the center of the town, but here is a wonderful restaurant 5 mins away ( Snetonstube ). I really recommend the wine tasting evening on Wednesday where a small group of people can taste several wines, eat something light and socialize.

I’ve been to Switzerland and stayed in a similar little town with stunning views like this, but this hotel in Ortisei truly exceeded my expectations. The location is perfect, nestled amidst breathtaking mountain scenery that offers panoramic views from every angle. The hotel is very modern, with spacious rooms that are elegantly furnished with timeless, wooden decor that combines comfort with a touch of traditional Alpine charm. We absolutely loved the top-notch spa facilities, which provided the perfect place to unwind after a day of exploring. The staff at this hotel are incredibly friendly and knowledgeable, making our stay even more enjoyable. They went above and beyond, giving us excellent tourism advice and helping to customize our daily itinerary. The on-site restaurant serves delicious local cuisine, and the breakfast buffet features a wide variety of fresh, high-quality options. Overall, this hotel in Ortisei offers an exceptional experience that stands out even among the finest accommodations in the Swiss Alps.

The hotel was modern and clean and the location was perfect, about 5 minutes from Ortisei town centre. When we arrived, we went straight out into the garden and couldn't believe how absolutely stunning the scenery was. It was breathtaking. The hotel staff were so kind, friendly and helpful. It was my birthday while we were there and they surprised me at breakfast with a small birthday cake. The cable cars, trams, and walking/biking trails were nearby too. We loved it ❤️

The facilities and staff at Hotel Planlim were exceptional. The property is rated as 3 star superior and we came to understand that is the top rating in the Ortisei region. Booking.com should list the property as 5 star plus. The property was beautifully designed. Cleanliness was great. Staff were friendly and knowledgeable of local attractions. We highly recommend this hotel. You will not be disappointed.

Nothing.

Breakfast was lovely, everything you needed was there in a nice breakfast room. The hotel looked brand new, with lovely finishings and natural wood. The room was spacious, linens and bed comfortable. Staff were very friendly helping with drop offs at the lifts and making dinner recommendations. We enjoyed the rooftop spa of an evening and the relaxation zone. Short walk into the center of town.

Nothing - wish our stay could have been longer

We stayed here for 3 nights in Jun’24. The location is majestic, overlooking the hills. The rooms are fabulous, extremely well maintained and of high quality and large with top most interior standards - there is a balcony overlooking the mountains which makes it all the more special. The service is exceptional, Linda and her team are extremely helpful, always have a smile on the face. Breakfast is amazing too. While this Hotel is characterised as 3 star, it’s CERTAINLY A 5 STAR HOTEL. We throughly enjoyed our stay here and look forward to visiting again.

The balcony was a good size and had mountain views. The spa facilities were brilliant. The bed was very comfortable, and a sitting bench was included. There were also tea and coffee facilities. The garage was easy to park and very secured.

The staff at breakfast were smart and polite yet when you entered the breakfast room there was no one to show you where to sit. Only coffee is served by the staff. English tea with milk is self-service. No one asks you if you would like a scrambled egg or omelette. You have to ask yourself.