Everything! The facilities, the design and feels of this Hotel are beautiful. Staff is extremely professional and polite, definitely most polite staff we’ve ever come across in hotels. Eager to assist us with finding ski instructor, driving us with shuttle etc. Rooms are outstanding.

Nothing

Montchalet's rooms and grounds are stunning. Everything is very well appointed. The restaurant offers delicious food, but the heart of town is also an easy walk from the resort and they'll give you a ride if you only want to do the downhill! Not the mention the staff at Montchalet were wonderful communicators and made our stay extra special.

Nothing. Everything was wonderful.

A luxurious hotel with comprehensive services. The staff expertise is truly wonderful and elegantly. The place is absolutely gorgeous. Basically, the hotel gives you a romantic and warm atmosphere at the same time

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The staff was very professional and welcoming. They really anticipated every need and surpassed it. We got a complementary room upgrade for my birthday, and the room was so special! It seemed like every time we left the room there was some sweet touch or complementary something that was left for us to return too. The breakfast at the hotel was amazing! It was so nice to be away from the hustle and bustle of the little town, but still be only a reasonable walk away. There are pathways all throughout the town that make getting around so convenient! We didn't even need to get in the car! There were very very nice electric bikes for us to rent which we did one day when we went on an electric bike tour through the mountains which was such a magical experience. It was by far the most elegant hotel experience I've ever had. There were so many amenities we didn't have time to take advantage of too. There is so much to enjoy in the hotel, if it weren't such a beautiful area, we could have spent all our time just enjoying all the beauty available at Montchalet!

I definitely could have asked for help, but I found the phone system in the room to reach staff or room service to be confusing and wasn't able to use it when I really wanted to order food.

Everything was perfect, we couldn’t have asked for more. Very clean and nice room with great room services. Every staff we met were friendly and attentive. We loved staying at Hotel Montchalet - the best hotel we’ve ever visited ☻

The staff and the facilities

The shuttle service should run until 10pm to enable people to eat out without the worry of getting back.

Great breakfast Helpful staff. Great, clean hotel and loved staying there.

A bit further from town than the other hotels...but an easy walk or transport provided by hotel shuttle

really Every thing wonderful

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The staff are absolutely incredible. Each one went out of their way to know us, our preferences, and were extremely accommodating and friendly. They made us feel like part of their family. It’s also the small details that made this trip memorable; the scents throughout the room and hotel, welcome champagne, notes welcoming us (and likewise wishing us safe travels), nighttime tea, and washing our car windshield. The rooms are divine and the bed was next level. The spa was amazing and so refreshing. I felt like it was our little chalet for a few days.. already planning when we can come stay again.

The spa opened from 2-8, and would have been nice if it would open earlier.

The staff was amazing. Super hard working, extremely pleasant and helpful. They handled everything and made every effort to ensure our comfort.

Nothing. It was perfect.