I had a stay at this hotel, and it's incredibly conveniently located—everything is within walking distance. The staff is exceptionally friendly, and the breakfast is both delicious and satisfying. The room was spotless, equipped with an abundance of towels, and even had a bidet.

However, my room had a small window near the ceiling that I didn't quite like. The street noise made it somewhat noisy at night, affecting my sleep quality.

Breakfast was very good (warm dishes and local selections), also Wifi quite so. Personal was helpful and friendly. TV had a large selection of channels. Bed was comfortable.

When I arrived, there were no towels and toiletpaper in the room - the preparation of the room was probably interrupted at certain point. I got those things immediately, and in next days everything was done perfectly, but still. And it was quiet -except when there were people in the room next to mine - then a lot of noise came through the walls. And not that I complain but perhaps good to know for other visitors - only soft drinks in the minibar :-)

It was a very comfortable hotel. The rooms were not the most luxurious, BUT everything in the room was great…… large comfortable bed, big fridge, kettle, safe, lots of towels, good shower,nice toiletries, balcony, and very soundproof. Location was good, right by the bus stop. Airport bus stop was just 5 mins away. The main shops were in the next block and the old town was accessible by bus or a 15 minute stroll. Breakfast was very nice with ample choice and plenty of pastries/cakes. A few eateries and bars were close by. Reception staff were welcoming and friendly.

Nothing really.

I liked the location ! It was easy to access the rest of the city from the hotel! It was a comfortable resting stop. The balcony was quaint and the rest of the space was comfortable enough for myself and family. Loved the pillows and the temp of the room was good. The breakfast was delicious, a lot of variety for sure

Even though the breakfast was grand in looks the food served was stale and perhaps even going bad . The veggies in tomato sauce was going sour, I didn’t have the heart to say anything because it might have been looked at as rudeness. Also the shower head is positioned weird, it shoots water out through the doors

Clean, large room and bathroom with toiletries topped up regularly. All public areas spotless. Staff helpful and polite. A very good buffet breakfast with good service for coffee, etc. A convenient, central location near a big range of restaurants/cafés, and access to the harbour where ships can be viewed, and to buses and shops

It's a noisy, central area and if your room is on a lower floor you can expect to hear noise from the streets. We had a room on floor 1 with access to 2 small balconies but couldn't have the doors open for long because of the traffic fumes

The staff was incredible! The hotel is small but well run. We had a problem with our room when we arrived and the staff was able to rectify the situation by moving us into a suite! They were incredibly nice and helpful throughout our stay. We wanted to go to restaurants that were not just for tourists and that avoided the cruise ship crowd and they provided us with some great recommendations. In fact, they were the best meals we had in Palermo! We had breakfast included in our stay, which I highly recommend. It allowed for a nice transition into the day with hearty food and good service.

I don’t have any real negatives about the hotel. It is a nice but standard small European hotel. It’s not going to have all the bells and whistles of the larger American chains but you don’t pay for that here. The price is very reasonable!

Breakfast was lovely and personal service with coffee requests. Room was comfortable and cleaned daily. Staff were all welcoming and office staff obliging and assisted in all our enquiries about where to go, what to do and how to get there. Lots of dining options within walking distance and bus connections a few steps away.

It would have been good to be able to access some English speaking TV channels or perhaps Netflix access. Very hard to engage with non-English speaking TV.

Location is perfect, the rooms are wide and the beds are comfortable. Breakfast is great! Especially the staff is helpful and always nice, I want to thank the lady at the breakfast room.

When I was having a shower, already wet, I saw that there was no shampoo. The houskeeping should check it after every check-out. The phone inside the room is not working.

Good location on Via Roma, reception staff are very friendly and helpful. Room was big, with good fittings and the best pillows I've ever used! WiFi is good & TV has usual Italian channels and Sky Sports including F1. Buffet breakfast was fabulous and waiting staff couldn't have been more helpful. To get to hotel from station, the buses 101, 102 & 124 and tickets cost €1.70 single journey. The Belmonte stop is right beside the hotel.

Some tlc needed with shutters and recommend earplugs if you are a light sleeper.

The hotel was easy to get to being on a main road and it was about a 20 minute walk from the train station. I stayed here on two occasions within the same week in two different rooms. The first stay for two nights was in a standard double room and was comfortable, while the second stay was in a suite, which was very large and very comfortable. It had coffee making facilities. This would be perfect for a longer stay! The breakfast area was small, but it did have an upstairs area and a few table off the main area. The choice of food was amazing and catered for all. The staff on the desk were very helpful, and pointed out sites on the city map and gave recommendations for places to eat and buses to take. I have already booked a return visit!

There was a bit of a smell in the standard double room I stayed in. Wifi was not always reliable.