Excellent location and facilities. Room was large, clean and air conditioning worked. Lovely outside terrace. Staff were very friendly. We were a group of five and turned up early and the gentleman preparing the rooms was very helpful bringing our bags up to our rooms when thry were ready. The gentleman preparing the breakfast was also really helpful - we were on an early flight and asked if we could have breakfast early and this was facilitated thank you so much.

Only thing was we were not told about a taxi service to the airport which could have been organised for us by the property at a fixed price. But we didn't know about it and it cost us much more to organise our own.

I had a fantastic stay at I Mori di Porta Nuova! The location couldn't be better—right by Porta Nuova, which made it easy to explore the historic heart of Palermo. You're just steps away from landmarks like the Palazzo dei Normanni, Cappella Palatina, and Via Vittorio Emanuele, leading to the Quattro Canti and Piazza Pretoria. The staff were absolutely incredible—friendly, quick to respond, very accommodating, and efficient. They really made the stay feel effortless. Breakfast was simple but fresh, and I especially appreciated the just-made fruit salad every morning. The bedroom was clean and spacious, and even though the shower box was a bit small, it didn’t spoil the stay at all. My room had a balcony, which was a lovely touch, and the air conditioner worked really well, keeping the space comfortable throughout. The elevator was a definite plus, and I loved that both my room and the terrace where breakfast was served had a nice view. Overall, a great experience—I’d definitely stay here again!

I had a fantastic stay at I Mori di Porta Nuova! I originally stayed two nights in a lovely room with a balcony, which was clean, spacious, and had a great view. The air conditioner worked perfectly, and the double-panel windows did an excellent job keeping the noise out—even though the area is quite lively. For my third night, since my original room wasn’t available, I booked a different room with a king-size bed, and it turned out to be an incredibly spacious apartment with a kitchen—a really pleasant surprise. Both rooms were very comfortable and well maintained. The location is perfect, right by Porta Nuova, with key attractions like Palazzo dei Normanni, Cappella Palatina, and Via Vittorio Emanuele all just a short walk away. The staff were amazing—friendly, quick to answer, super accommodating, and always efficient. Breakfast was simple but fresh, and the just-made fruit salad was a great touch. The terrace where breakfast is served also offers a nice view, and the elevator made everything more convenient. Even though the shower box was a bit small, it didn’t affect the quality of the stay at all. Overall, I had a great experience and would definitely stay here again!

Rooms were spacious and had a fantastic balcony to sit and enjoy the best bottle of red wine we had in Sicily. The general manager (although he seemed to be receptionist, bell boy and waiter) could not have been nicer even going to nearby hotel to get the bottle of red wine we loved as he had run out. Location is fantastic for all the tourist spots. my favourite hotel of the trip

Breakfast was a little basic and could have had more staff, if only to ease the workload of the GM!

Everything! The location was fantastic just outside the walls of the old town. Loredonna and Dante could not have been more helpful with everything. The terraces are fabulous and great for spending an afternoon or evenings with a glass of wine.The breakfasts are very nice.

Nothing… just make sure if you have a car and need to park close to and use when you make your reservation as parking is available but limited

What a great view from the private terrace of our room! Stylishly presented throughout, very comfortable room, decent continental breakfast, helpful staff. And they do such a good job to provide off-road parking at the property right in the middle of the city. Location is great, right by the Norman Palace and with easy walks to the cathedral, restaurants, the opera house.

Excellent location, bed is comfortable, staff and host are very nice. Room is cleaned daily and towels are changed which is a plus. Terrace is very nice, and bathroom was great. Even though it’s a B&B, you don’t hear your neighbors which is great as long as they’re not yelling. There is parking, and it was extremely convenient especially in Palermo.

WiFi is okay. Good enough for texting but not much beyond that. Fridge doesn’t keep anything cold either. Please see the photos. There is this very strange “art piece” chosen for the room. This was unsettling and just a very poor choice. Please consider removing this, it is VERY creepy. I’m sure the intentions are good, but this was a bad choice on artwork.

Fantastic location, very close to the historic centre, on a lively street with some great cafes but away from the chaos. The room was beautiful, really spacious and airy, super clean and a balcony. We loved the great water pressure in the bathroom and powerful air conditioning.

Great location for exploring Palermo and it was nice to have the terrace space outside (although it was a little noisy from the road). Staff were friendly and helped to book a restaurant on our first night. Our room was spacious and the bed was very comfortable.

Our bathroom was very small compared with the size of the main room. When we arrived we were told our fridge wasn't working. We were there for 6 days but no attempt was made to fix or replace it.

Loved the location - and stepping out onto the beautiful balcony which had a gorgeous sofa and chairs plus a dining table and chairs. Super easy to stroll into the heart of Palermo..cos you are literally there. Parking was a great bonus too, very easy to navigate to and great to just unload luggage and go on

The breakfast was good, but not as fresh as others we’ve tasted - lots of items in packaging. That being said, we were off peak, so I can imagine catering for a few means different approaches.