Overall our stay was great, we enjoyed every moment. The staff was attentive, the receptionists were exceptionally kind and helpful when we needed to reschedule things. Our room was super clean, spacious, and equipped with everything we needed and a comfortable bed. Catering was great, wide variety of food for both breakfast and dinner. We appreciated that for breakfast we could choose from many traditional European dishes, sweet and savory, hot and cold, with Italian coffee, and freshly squeezed orange and vegetable juices. Dinners had a theme each evening (Apuglian, Asian, etc), and everything we tried was delicious. The hotel grounds are beautiful, full of flowers and herbs. We really liked the sandy beach, although the water is a bit deep and there are many rocks, so families with smaller children maybe cannot take full advantage of that. The location is a bit out of town, but that made it quiet and relaxing. There is a shuttle bus almost every hour to Polignano a Mare city center which is convenient.

There is nothing negative to mention. Maybe it would be helpful for international guests to have a handbook in the room or a section on the website with a FAQ, to make things easier to understand, especially as some staff didn't speak English very well (eg. where to get beach towels and it requires a deposit, how the bottle wine system works at dinner, wellness only incuded in the price during high season, VIP beach, etc).

The beach was ok, however we enjoyed more the pool site. The restaurant had a great variety of food and drinks. Nice international atmosphere!

I did not like the rocky sea, quite dangerous to go on those steps. My husband actually felt on them and had a bad injury. No medical assistance existed on the resort. At such size of the resort a minimum assistance should exist and also a doctor on call.

Food fantastic lots of different fish. Resort out of the way can’t walk anywhere but good shuttle bus. Always a sun bed and lots of areas to relax in. A few staff friendly and helpful, especially in restaurant

Can’t walk to anything. All inclusive drinks poor selection. Ran out of Baileys ( supplement cost ) on first night and never replaced . Obviously winding place down for end of season. Some staff rude others very friendly. Shop never opened. No information if you weren’t in one of the many coach groups

The location and proximity to polignano. I liked that it was on the Ocean and Had a pool. The breakfast was good with a large variety of items. I liked that they also had a restaurant on site. The bunnys were adorable.

I would have liked 1 free bottle of water per person per day. The lunch menu was sparse. The maids closet was next to one of our rooms. The beds weren’t that comfortable but ok. Shower was small but fine.

The location is only accessible by car or taxi. We had a rental car. The hotel has a large car park and is secured. The hotel is very pretty and is on the beach accessible via a jetty. Sun beds and umbrella available and a very nice pool. The restaurant food quality was superb. Different theme nights for food as well as delicious local food. Highly recommend.

The evening entertainment could have a di night for one night so the older kids can dance etc.

The stay was great! The food was awesome and the staff at the restaurant was very welcoming. The pasta lady, the vitelo grill guy and even more the guy that have been in Rio were especially welcoming. The hotel is by the beach, there are beautiful fields with flowers nearby and the whole stay was peaceful.

The all inclusive option here on booking does not include the spa. Apparently it includes the spa only in high season, but this was not clear on booking. Also one of the toilets in our room had some kind of pipe issue, so the "relieves" from someone else appeared in our toilet.

The staff is super friendly and helpful Amazing food experience Rooms always clean The whole resort is green and clean, with some rabbits hopping around Different possibilities to enjoy and relax (three pools, beach, wellness activities and entertainment)

The usage of plastic glasses overall produces lots of waste. Would hope they recycle them. At times, too much of entertainment… luckily one has different ambients to escape ;-)

V WELL CATERED, PLENTY OF SPACE FOR EVERYONE AT BEACH, LOVELY WALKS NORTHWARDS, CLEAN WATER AT SEA, ROOMS SPACIOUS AND SPOTLESS

TRANSPORT COSTS FROM HOTEL TO OTHER TOWNS BY TAXI WERE SUPER EXPENSIVE FOR THE DISTANCES- TWICE THAT OF TSXI RIDE FROM AIRPORT TO CENTRAL ROME FOR SAME DISTANCES

The location , right on the beach. The housekeeping staff, friendly and thorough. The wellness centre.

I would like the a la carte restaurant to have been open. Buffet dinners every night are not to my taste. The hotel is very isolated. Without a car one would be stranded.

Booked it because it allowed one nights stay, we were in the area one night for a music concert. Breakfast was good

Bathroom and shower was poor, was very strange as people drinking beer in the reception area. Reminded me more of a holiday park than a 4* hotel. Queues were long in reception, and a deposit system for beach towels