The hotel is tranquil, the staff gives a warm welcome, the rooms are big and comfortable, and the cleanliness is evident, as you can smell it while walking in the lobby. The cleaning staff work contentiously. The Breakfast is fantastic; it is varied and satisfies everyone, especially the croissants, which are accompanied by the best and most expensive types of cheese. Also, laundry services are excellent and at decent prices I want to thank Mr. Luca, who checked me in and gave me a warm welcome.

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The breakfast was absolutely amazing. There was a wide variety of delicious options, and even the possibility to order additional dishes from the menu. The staff at the reception were also very kind and helpful. It was remarkable how often the room was cleaned, and there was always a little treat left for the children (candies).

There were really no negative points. If I had to make one suggestion, it would be to have parasols on the sun deck, as it can get quite hot there.

The hotel went out of their way to accommodate our two children with small slippers and little gifts, that we were not at all expecting. It made them feel welcome and was a lovely gesture. The bathroom was also equipped to handle the needs of smaller users, which was great! The breakfast was delicious and offered a lot of variety. The location was very comfortable, within walking distance of all the most important things to see in Ravenna. Finding a parking spot in the vicinity was very easy and inexpensive.

The breakfast is amazing, fresh, varied and healthy and the room is big with a beautiful view. Location is amazing in the center of historical places. the cleanliness is 10/10 non stop cleaning, they check and clean the the room twice a day the staff are very helpful and gives a warm welcome specially Emanuele

they check and clean the room twice a day or more the cleanliness in the lobby and the stairs the garden where you can take the breakfast and have a coffe

Arriving after a long journey we were delighted by the Apertivos in the breakfast room in the evening: a delicious spread of antipasti and a selection of wines Since we were tired and quite hungry it really hit the spot. The hotel staff, especially Marco at the front desk were very friendly and helpful. Our room was very comfortable and had everything we needed. This hotel is a great choice for a stay in Ravenna. Breakfast was also excellent!

Breakfast was well served on a large room, with an option to use the garden area. Everything I tasted was very good. We upgraded our room, and this was much more spacious and comfortable, as we had large pieces of luggage.We were steps away from the city center, near MAR museum.Parking was easy and the staff arranged a tour guide that made our stay in Ravenna much more special.

Conveniences, like conditioner and body lotion were not offered.

The staff was wonderful, friendly and helpful. The hotel is central between the train station and the historic part of the city. There is a nice sunporch if you woukd like to enjoy the sun abd breeze.

The towels are very thin and there was no amenities supplied. Fortunately I carry my own hair products and lotion. The breakfast lacks enough proteins. It is mostly pastries and fruit. It IS free, so I hesitate to complain too much, but I would have liked some different forms of eggs and such. Definitely not a deal breaker. The coffees at breakfast are nice. For such a small city, I found the hotel to be a bit expensive.

Ravenna is an amazing city. Just across our hotel there is Palazzo di Teodorico, and very close to it Basilica di Sant'Apollinare Nuovo and downtown is a 15 minutes walk. The hotel is very quiet and breakfast is amazing. Eithe the waiter and the lady that prepares the petit delices are wonderful people and very helpfull. Eduardo from front desk was also very helpful giving many useful informations. Congratulation to them

Palazzo Bezzi must be one of the best, if not the best, in Ravenna: a fully renovated historical residence, very close to the main attractions of this sadly underestimated city, with excellent breakfast and very friendly staff. The rooms are both spacious and creatively decorated, and come with plenty of amenities.

It's no fault of the hotel's, but parking your car can be tricky past a certain hour: parking space is limited, and you may end up far from the hotel. The system is very well organised, though: staff will take your plate number and give it to the authorities, so you pay much less than you normally would and do not need to move your car around constantly.

The room was decent on 5th floor. Beautiful view. Spacious enough for Italy (Ravenna). Also the bathroom is all glass and has a nice view. Beautifully lighten ! The breakfast much better than expected. I can say great breakfast with plenty of selections, different (exotic and local) fruits every day, eggs, cheeses, amazing croissants you name it in addition to an a-la-carte selection also available as part of the menu. The breakfast staff super amazing, smiling, welcoming and very helpful and friendly.

We asked for a late check-out for 1 or 2 hours extra only, the first reaction “you have to pay”. Lack of manners and courtesy and very poor attitude on the front desk staff. Specially that we had arrived past 10 PM for check-in and had stay 3 night on a very low season. As the hotel was quite empty he could have had a courtesy gesture or at least better manners and attitude. Also on another note, laundry service over charged (more expensive than our hotel at Rome). Also there is a laundry just 2 blocks away from the hotel (1 minute walk) had we found out earlier!