We loved staying at Concept terrace- location is amazing, we walked everywhere and so close to bus, Metro, Trevi fountain, Borghese Gardens and Colosseum. The staff were so kind and thoughtful, the breakfasts were awesome- fresh orange juice, coffee, tea, cereals, pastries, eggs, bacon, rice, cold meats and cheese, fresh fruit and yoghurt- honestly the best breakfast we’ve had and kept us going through the day. Staff were available to help as needed and happy to assist. Thank you to Palmera and team for looking after us so well!!

Nothing

- The room was very clean. - It's a pretty small hotel, only one floor with a few rooms, but still, they had the facilities you would need for a comfortable stay. - Nice breakfast on the balcony. - Good location (it's a nice street) and close to attractions. Also, very close to the Metro and the tourist bus station.

- Unfortunately, before my stay, I received a phishing link through the chat, asking me to secure a deposit. I followed the steps, thinking it was legitimate. I only realized it was a scam when the hotel told me they had never requested a deposit and didn’t need one. Sadly, by then, it was too late. I understand this wasn’t the hotel’s fault, and Booking.com is currently helping me try to recover the money. - The TV was poorly placed. We had a triple room, but from the double bed, you couldn’t see the screen at all. Also, there were no available channels or apps like YouTube. The TV basically didn’t offer anything to watch.

The staff makes the difference. They are very attentive, explain the map (which made a huge difference on our plan) and serve you in great ways (breakfast). Vincenzo is a great and valuable staff as he speaks many languages and is very knowledgeable. The hotel is flexible and very service oriented, we could enter earlier as our room was ready and available. Location is perfect we could get anywhere from a walking distance. The room is big, fresh, open, good heat and temperature, air flows. Thr bathroom is comfortable.Overall I enjoyed and rested well.

Maybe some noise levels regarding buses passing until around 11pm but in the end nothing that affects my sleep.

We had a wonderful three-night stay at this hotel in Rome! The accommodation was flawless and well-kept, creating a nice and restful atmosphere. Breakfast was great every morning, with plenty of alternatives to pick from. The host and all of the staff were really helpful and kind, always willing to assist with a smile. Their friendliness made our stay much more pleasant. The hotel's location was ideal for touring the city. We would strongly recommend this location to anyone visiting Rome and would certainly stay here again!

Its a great location, walking distance to all major attractions. The room is comfortable. The best part of the stay however was the service. Vincent made sure we were looked after and had everything we needed. Thankyou Vincent!

There was nothing we didn’t like but a couple of things would be helpful to know beforehand. The hotel is on the 5th floor of a building that is locked outside of normal hours, so it’s not obvious it’s a hotel from the street. I liked this aspect as it felt safe but if you’re arriving outside of normal hours, make sure you get the code to the door or get instructions on how to get in. Also, there’s no iron or ironing board in your room so if you need one just allow some time to have it delivered to your room.

Great location with nice staff that are helpful and recommend places to eat and visit.

Sound proofing not that great but night time still quiet.

The room was lovely, the shower was great, and the staff were really helpful and friendly (they went beyond normal to make sure we were comfortable). The staff member gave our son some potato chips for no reason, he was really nice. They order us taxis to dinner and to the airport. Our room had a balcony and loved having breakfast out there. The normal place for breakfast was great too. The breakfast was really good, the eggs and bacon, pastries, salad, I looked forward to it every morning. If you are sightseeing this is perfect.

We liked it all, there was nothing that we did not like.

Staff was very hospitable, especially Palmira that went above and beyond to accommodate our requests and make us feel welcome and comfortable. On our last day she allowed us to use the showers and feel better for our late flight back home.

Sound proofing could be better , I could hear everything that went outside in the breakfast lounge, that was very close to our room. Assume that the same.could be said for people walking outside our room could hear everything that went inside our room. Breakfast is given outside in the terrace and might be uncomfortable in summer and winter weather.

The breakfast was an extraordinary superb, cannot remember when I had better breakfast. Wau.

there was nothing wrong

Amazing location (you can just walk literally everywhere), clean and modern rooms, hotel stuff was very helpful

Very little choice for breakfast, that would be better if they would have at least one more option except eggs (like hash browns or smth like that)