Location, staff was great

Room was a little chilly. Staff gave us extra blankets..we think they forgot to turn heat on to the rooms as another couple also complained about their room being cold. When we ran into them several days after we left they said the hear was better and staff told them they had turned the heat on.

Can't beat the location, and the staff is incredibly friendly and helpful. When there was a problem with our air conditioner, they got somebody to fix it within an hour while we were out of the room. They also made great restaurant recommendations, and they helped with making some reservations for us. Could not ask for better staff!

Very central location where you can reach everything by foot. Some nice restaurants and cafes near by as well. Rooms where large and with high ceiling. There is a very cute 100 year old elevator which should be a tourist attraction :P Staff were very friendly and even allowed us to check in earlier since the room was ready. We also could store our luggage after check-out so we could have few more ours in Rome walking around.

Check-out at 10:00 was a bit early, but I guess that's why you can have check-ins earlier than other places.

L'élegance et la grandeur de la pièce. L'emplacement est excellent, près du Colosseum.

If you came after 20h you have to pay 30 euros.

The hotel is perfectly placed to visit the City's attractions. The Vatican City is the farthest away but even that was within walking distance. Carla gave us a list of recommended restaurants and bistro's in the area, the ones we tried were all superb.

Being a typical northerner I would have liked the addition of brew making equipment in the room, however there are plenty of cafes in and around where we sampled the finest coffee.

In general everything was very good. I had to stay in a room that was in a nearby building and everything was very good. The location is unbeatable (when you go out to the street you can see the Colosseum in the distance), the room is quite large with everything you need. The cleanliness was very good. Carla's attention was excellent.

The wifi was very bad. It almost never worked. Definitely something to improve

The location is excellent - close to attractions, cafes, and very safe for walking. The room was very clean, housekeeping was prompt and shampoos, towels, soaps were replaced daily. Staff were helpful, accessible and friendly. Bathroom was modern and updated. Large closet and room safe.

Trip Advisor erroneously lists this hotel as "Breakfast Included" and on arrival discovered it was no longer served at this hotel. Very disappointing - especially since Booking.com indicated "Bar Temporarily Closed" and in the US, breakfast is not served in a bar so this communication error should be cleared up so other customers are not mislead into thinking breakfast is still included. We had a room with two twin beds. Beds are really pretty hard and uncomfortable. Pillows were also very hard. Temperatures the week we were in Rome averaged around 100 degrees F. The air conditioning just couldn't keep up and the room was very warm. I realize however that they had to work extra hard that week.

At first when we arrived we were not able to find it. Cab driver not good to drop at location but Google maps to the rescue. After a little walk we located the office and found the room to be clean and efficient and the neighborhood to be so wonderfully located with quiet streets and beautiful restaurants. All close to coliseum. Perfecto! Staff was amazing and helpful and communicated via WhatsApp, recommending restaurants nearby.

The hotel staff were really helpful. They let me store my luggage and also kindly kept my medication in the fridge before and after check out. The hotel was in my favorite location in Rome. Monti is the best place to stay - it's charming and beautiful and even a bit calm while also being in the center of Rome. The room was comfortable and clean. It was a bit pricey, but worth it to be in the best neighborhood in Rome! I hope to return again soon!

Niente! :)

Liked the room size and the fact that we had our own separate entrance. The hotel manager reached out to us very early before our stay and was SO HELPFUL! He gave us great recommendations and informed us how to get around Rome, he was the best. The location is perfect, literally walking distance from the colosseum and super close to the metro, and so many other sites in Rome. There’s also a bunch of nice places to eat nearby and a market. I highly recommend

There was a noisy air conditioning unit outside our room. There wasn’t much they could do about it but with ear plugs you don’t notice it.