Clean

The housekeeping stole money from room

Very clean, well kept, friendly and helpful staff, good breakfast. Our room was beautiful but a little small. Very nice shower and bathroom. Robes and slippers a plus.

Location in general was great, but the actually street that the hotel was on was not clean. There was a lot of trash and several homeless people sleeping in doorways. We were concerned when we 1st saw the street. However, the hotel itself is pristine.

The hotel was remarkably clean and new. The room was cleaned daily. The breakfast was great, including gluten free variety of Schar products. Yet the best part of it is the reception staff, always helpful, also through strange requests, calling the restaurant near byvto wait for us, tickets for art or fashion stuff, gluten free shopping calls to stores, help w food orders that needed a local phone number, you name it, they got it for you. It made all the difference, as I did not have to deal much w our needs. Amazing!

All was exceptional

From the moment of arrival to the Mate Filippo it was magical. Processeco on arrival after being met my the wonderful Grace at reception,, such a pleasure from check in to check out. Rooms are perfection.

Have to admit, this woudl be the first hotel, I woudl not change a thing. The Roooms were so nice and couldn't fault the rooms. The team are so nice. The couryard outside and access to the roof was ideal.

Love this hotel! Location was amazing, easy to get everywhere and felt really safe. (Especially important as we were 2 women traveling together) It was clean, and the employees were incredibly kind and helpful. They gave us great local recommendations. Breakfast was wonderful. Would definitely stay here again, easy choice. We love all Room Mate hotels (also stayed at the Isabella in Florence, which was equally special). We switched to this hotel after a horrible first night at a different hotel, and it was the best decision we made! There were chocolates waiting for us when we arrived in the room, which was also a very nice touch!! Lastly, there was a small gym at the property, which was nice to have.

The staff was so helpful, friendly and supportive. They recognized us immediately and said “Welcome back” when we returned and “Have a nice day” when we left. They have a very efficient system to hail Taxis and always matched the number of the taxi to our printed recipes making me feel safe with my young daughter. I had a mishap with my mobile phone’s eSim and they let me use an extra lobby phone to call the USA, the troubleshooting took almost two hours over two days and they let me use their phone until my issue was thankfully resolved. The room was spacious and spotlessly clean, they had a nice Continental breakfast with a large assortment of items to choose from. The location was perfect, close to everything but also a bit secluded which made it quiet at night. We had such a great experience! We are headed to Florence and booked the Room Mate brand there too!

Excellent hotel!!! The room was superb containing all necessary items and more; from shoe shine kit through bathrobes and slippers to a safe. Beds and washroom were spotless and comfy and the whole unit was spacious. The public areas were neat, clean, and tastefully furnished, and breakfast was the yummiest and most generous. Perfect location, in a quiet alley - 3 minutes walk from Piazza Barberini (with its Metro stop) in one direction, and 10 minutes leisurely stroll from the Spanish Steps and Trinità dei Monti church on the other side. Despite the nearby Metro, all highlights - even the further ones - are within walking distance, including lots of dining places. But above all - the RM Filippo staff stands out! The most pleasant and professional women and men who truly care for and about their guests: Dining room personnel, maintenance, housekeeping, and of course the front desk staff who was extremely helpful and with whom we could conduct jolly chit-chats whenever we met in the lobby. After all, what comes from the heart - goes into the heart! GRAZIE MILLE! :-)

I had a wonderful stay at Room Mate Filippo! The location is perfect—just a short walk from the main sights and close to great shopping areas. The hotel feels recently renovated, with a beautifully designed interior that’s both stylish and welcoming. My room was spacious, bright, and very clean, with lots of natural light and a modern bathroom that was truly impressive. Breakfast was delicious with a good variety, and the entire place had a fresh, vibrant atmosphere. What really stood out was the staff—they were incredibly friendly and helpful throughout my stay. They even helped me choose and reserve excellent restaurants nearby, which made my experience even more memorable. I would definitely stay here again and highly recommend it to anyone visiting Rome!

Very good breakfast.

A funny thing happend to me when one evening I asked for 2 additional decaffeinated coffee capsules. I am a heavy coffee drinker. They wanted to charge me 1Euro each, and told me how "abusive" some guests are with the coffee capsules (what did these "abusive" guests do, cover half the cost of the stay???) This is after I paid over $500/night X 4 nights for that stay. In over 50 years of travel, visiting over 45 countires, and numerous hotels ranging 3* - 5* ratings, I have never encountered this sort of treatment.

Great Location. Beautiful hotel with a wonderful staff that tends to all your needs. Clean, comfortable, and very well maintained. Elevator, which is very important to guests that can't climb stairs. It is one of the best breakfast displays we have seen in a long time.

Everything is really very well thought out for guests. If I have to pick something that may be addressed is that guests pay a lot of money to stay here. Having some type of drink and snack in the room that doesn't cost addition would make this hotel pretty much perfect.