Good price. Very nice staff. We didn't speak Italian, but somehow managed to communicate in English despite language barrier - all it takes is good will :) Sweet breakfast, typical for Italy - several kinds of croissant and pies. Mrs waitress makes very good coffee! Located very close to Porta Susa, many restaurants nearby. Very calm neighbourhood. Personnel stored our luggage for free after we booked out, so we could roam some more before night flight.

Air conditioner could use a cleaning - I am allergic and didn't feel well while sleeping with conditioner on, which is pretty much necessary during Italian summer.

This hotel gets the prize for the nicest, most cheerful man on the desk at 6am. He understood we needed to leave quickly to get a train, rushed us a cappuccino, brought us aluminium foil to wrap some breakfast up to go which he encouraged us to do, pointed out that some of the cakes they make themselves. Honestly, give that man a prize, what a lovely person! Thank you for such a warm and kind send off! It was also very very quiet at night. It was really really close to the station which is great early in the morning. Great place, will go again.

Our room wasn't the nicest I've slept in but it was ok. My parents room on the second floor was lovely.

Upon entering Hotel Orchidea in Turin, one might notice the need for some renovation in the environment. However, this initial impression quickly dissipates as you experience the exceptional service provided by the friendly and accommodating staff. Despite the aging appearance, the warmth and professionalism of the staff more than make up for any cosmetic shortcomings. From check-in to check-out, their attentiveness and willingness to assist create a welcoming atmosphere that sets the tone for a pleasant stay. One of the highlights of our experience was the lovely breakfast offered at the hotel. A wide array of delicious options awaited us each morning, ensuring a satisfying start to the day. The attention to detail and variety provided catered to different preferences, making it a delightful culinary experience. Furthermore, the cleanliness of the room exceeded expectations. Despite the need for renovation in some areas of the hotel, the rooms were impeccably maintained, providing a comfortable and hygienic environment throughout our stay. In summary, while Hotel Orchidea may benefit from some updates in its physical infrastructure, its greatest assets lie in its staff's friendliness, the quality of the breakfast, and the cleanliness of the accommodations. If you're seeking a welcoming and hospitable stay in Turin, Hotel Orchidea proves to be a solid choice.

Comfortable bed, cotton sheets, A/C, TV, desk, small inner-courtyard balcony. Decent shower (but slow reaction temperature control) Helpful and friendly staff Room was quiet, despite the lively area having a 'notte bianca' event (street stalls and music etc til midnight). Close to Porta Susa station, and Flixbus stops. Decent continental breakfast in family-friendly dining/sitting area

I would have liked tea/coffe kettle in the room.

Welcoming staff very Kind and helpful:) Good communication in English, French, mandarin or italian. Private parking Secure inside building available for 15EUR per day + tax. Possibility for late checkout at 10EUR per room until 13.30 instead lf 10.00. Great breakfast available. Lift available which helps for luggage or stroller.

Just a short walk from Porta Susa train station, where I arrived. Also close to the historical center and convenient for the Politecnico where I was attending a congress. Got a friendly welcome at reception. Room was good quality and cosy. Breakfast is included in the price. I had an early morning train to catch and was able to have breakfast before the official time.

Everything was fine, no complaints.

Great location. Nice hotel but could really do with a bit of love to be fantastic. Nice balcony for smokers. Bed was comfy and staff were friendly. Property was secure.

Hotel needs a slight face-lift, lick of paint and such, although this is true of most of Torino

The room was comfy, the included breakfast was good. The location is an easy walk to train (Porta Susa) and metro stops or into the city centre. Really excellent value. Having a 24hr front desk made our late arrival into Torino really easy.

Nothing to complain about. I'd stay here again.

Value for many, location, kitchen were fine for us. We arrived 1 hour earlier before check-in and room and parking place were ready for us (parking place was reserved and confirmed by mail). Additional plus was continental breakfast included in price. Good place to stay 1-2 days in Milan.

It was really clean. The location was perfect. The breakfast could be better, but it was good anyway. The staff was kind. My room was adapted to people in wheelchairs (Though I didn't need it), and I think it's good to know.

Not so much facilities. It didn't have, for example, a place to put the soap.