An incredible location unlike anywhere we've stayed before! Room was huge, breakfast options vast and the Acquarello restaurant setting and food were both incredible. The shuttle taxi boat to Venice was fantastic and reliable, making for very easy trips to Venice to explore. Staff were very polite and welcoming.

Was surprised to see black mould in the shower grouting and in some areas of the pool which I wouldn't expect for a hotel of this calibre. Lunch options were fairly limited and the food was not nearly as good quality as Acquarello for dinner.

The location is amazing. The ambience is great. Staff very friendly and cooperative. Beautifully manicured gardens. Loved everything.

1)No choice of food in the restaurant. Being such a huge brand, there should be an option of more food choices. Also they close kitchen at 12. This should change. 2) Need to improve Air Conditioning system. Many rooms had issues with that. 3) prices should be reasonable. A coke for €8 is too steep just as an example.

Had a wonderful stay at the San Clemente Palace, lovely hospitality from all the staff and especially the owners Mr Selim and his wife that made sure guests were feeling at home. Being on a private island … you get to stay in a very calm and peaceful space while being minutes away from the center (shuttle is provided by the hotel every 30 minutes) … in a very crowded city like Venice this is very unique. The historic Church and Palace were really impressive (high-floor to ceiling, wonderful chandeliers , floral arrangements) , large lush gardens that are perfect for a calm walk.

Every issue that presented itself was solved by management.

The Island is Amazing. In venice you will not find any Hotel like this. The rooms are amazing and during your stay the minibar is included.The Island offers Everything. The stuff is very young and super friendly. Amazing

To be honest the breakfast is at the lowest Level for a 5 Star Hotel. You got this Beautiful Island , amazing rooms, everything amazing and then a breakfast which is poor as it gets. If the Management change that no complain.

1)Mr Selim the owner is making sure the hotel is run at the highest standard. 2)The private island of San Clemente provides top tranquility and privacy minutes away from the center. 3)Very nice historical church and beautiful lush gardens surround the hotel. 4)The hotel itself is a palace, amazing floor to ceiling height, spacious rooms and suites. 5)Aquarello restaurant is certainly better than the old Buddha bar. 6)Most importantly very good concierge and staff overall.

Nothing really , everything was top. Maybe if we want it to be even better , improve room service. In terms of food quality but also speed of delivery. Room service needs to check the in-suite mini bar more often.

Oh mama Mia! It was my best experience in my life! Wonderful hotel, Venice, beautiful transfer by boat (which is much more create a vibe of this hotel) The staff is on the TOP level of service. Concierge is perfect (has a small trip to the glass factory, advice about Venice’s restaurants, and have got amazing wooden boat for the transfer back to the railway station) Housekeeping came twice per day into our room. At midday for cleaning and before evening to prepare our room for sleeping.

No champagne on the breakfast 😢 so wanted to have it) And two times we tried to have a lunch or dinner on the terrace near the main entrance, but first time it was kitchen and bar closed and second time it was long waiting of the waiter. Need to make a good entertainment on the terrace and there will be a lot of visitors or may be it will be enough to fix service a little bit.

A really lovely hotel - couldn’t recommend it more highly! Absolutely amazing hotel. Great welcome from the moment we arrived. All the staff were lovely. The grounds are beautiful and facilities fantastic. It was so nice to be on an oasis away from the madness of Venice. The boat service was great and meant we were able to spend time soaking up all the sights and culture in Venice and also relax by the pool. Pool itself was also great, large with plenty of loungers so always space. Perfect trip!

Only slight gripe was the cost of the food and drink, it put us off eating and drinking there. Had the prices been slightly more reasonable we actually would have spent more there so a little short sighted on their part.

Fabulous location to get away from it all so relaxing and peaceful ..very nice staff too. The swimming pool is wonderful and the beautiful grounds a huge bonus along with the complimentary boat it all works so smoothly.

food and beverage prices seem very high!

Out of this world! Simply perfect in every way. The staff were so attentive and their attention to detail was exemplary. Honestly the finest holiday we have had and we have stayed in multiple 5* locations around the world but this one tops the lot. Total tranquility away from the hustle and bustle of Venice which is only. 10 minute ride on their luxurious hotel boat. Thanks you to all the staff for making our trip so perfect.

nothing

wunderbare Anlage mit Möglichkeit zum Abschalten sowie sportlich aktiv sein. San Clemente has such a friendly staff. They make your day from the very first buongiorno you will hear. Then I must point out the Concierges. They give great advice on anything you want to see, to taste or explore in Venice and help with booking. They are locals, so they know what they do!

Once we ate at the Bar. The menus are typically Bar-Style. Not so much the taste and price though. Over 30 Euros for each menu you would expect a somewhat extraordinary cooked meal - it was ok, not more. But that is really the only draw back in this place!