Beautiful property with great amenities. Staff were very friendly and always helpful. It sounds like a small thing, but when a staff member smiles and says “hello” it can make someone’s day. Sharon at the front desk went over and above to make our stay extra special.

Price. It was expensive for us, but worth it. We’d definitely return, especially if we found a discounted rate deal.

Beach front is amazing. Considering it was a busy weekend with many guests, it was easy to find a chair and umbrella any time. Lots of restaurant choices with good quality food. Kane bar was where we frequented most, good selection of cigars and rum.

You can hear the neighbors come in and out of their room at night. The door had a large crevice beneath it that shined light into the room at night.

Only rooms facing West, or northwest have sunset views, none facing SW do. We had direct ocean view so it was perfect. Food was awesome. Atmosphere awesome. So beautiful and serene. Wish we had more time there.

I thought what I paid for the room, I'd be wiping my butt with clouds, nope sandpaper. Lol. The bed was awesome, but pillows weren't Firm at all, by the end of the night my head had sunk through the pillows to the mattress, causing a stiff neck, nothing a handful of motrin couldn't solve. Valet leaving on Sunday sucked, took forever to get our car, next time we'll hang out at the resort and not try to leave during the 11-12 rush. Minor stuff. Other than that, it was perfect

Speedy check in, staff were extremely helpful and welcoming, all of the staff in the hotel were friendly. Room was spacious,plenty of towels, water and toiletries. Location on the beach is excellent, lots of sun beds and umbrellas. Walking distance to a handful of good restaurants. Staff working hard to get the hotel back to pre-hurricane standard.

Adults drinking alcohol in the pool. During our stay only one pool was open and this was very crowded by lunchtime with adults drinking from cans and plastic cups in the pool whilst children played in pool also. Empty cups and food containers around the poolside, encouraged lots of birds trying to steal food.Too much plastic used by the hotel.Also lots of reserved seating that was never used. Prices had definitely increased since our last visit and everything was noticeably more expensive.

It was beautiful.

I booked online for 450 originally and the app said the resort has all these fees. That brought my total to 589. Ridiculous. Then when I checked out they charged me even more fees. 650 in total which is quite ridiculous for a single night in a hotel.

Beautiful hotel. Room size was spacious. Variety of choices for food and drinks. Plenty of umbrellas available on the beach.

Hotel is very expensive. We only stayed one night and had a ‘tropical view’. We had room close to the end and our view was of a pool, roof and stairwell. Because we were barely in our room I did not ask to change. But after parking, taxes and fees, $700+ is excessive for no view.

Most of staff was incredible at pool and restaurants excellent. Food was very good.

Room that was booked was not available and changed on site, initially told us same room but later found out not the same room. We went to extend stay and they upgraded us same rate to much better view, that was appreciated. But initial swap was shady .

Breakfast at Maia was exceptional . Rooms a little dated for the price . Staff were great. All good was exceptional. Brought the fact to worker that people walk their dogs and let them do their morning business on a strip of astroturf in the center of property. Then children are playing there two hours later . Pretty discussing . A sign stating no digs on play area would help. Just sayin

Everything was extraordinary... the service at the pool and beach were beyond words.

The breaksfast at Maia didnot meet expectations.. the a la carte eggs Benedict I ordered were excellent bu t the prices of the buffet did not meet the quality of the food.

Pros: It's very well located, good structure on the beach, nice room views and everything is very clean.

Cons: Room is old, some stuff is broken, old furniture, the menu on the beach is bad (on a hotel like this you expect to have a good menu but the only things they served on the beach is Chicken wings, tenders, chips, etc. there's no fish, shrimps, or any seafood).