The location was great! A short walk from the main building or the pool to sugar white beaches and turquois waters. Also our room was in pristine condition and it had everything we needed for a comfortable stay. Beds were amazingly comfortable, the kitchen was well equipped (cups, dishes, pots and pans, etc), and the view from our balcony was awesome! The following may sound silly but water pressure in the shower was fire-fighter hose quality which was totally cool! I really dislike staying at a place that has weak water pressure. The staff was always friendly and ready to help, and the place was a short walk or a short drive from tons and tons of restaurants.

I found it a bit pricey. I get it, it is Marco Island and likely the cost was on par with other hotels in the same street. Also, the invoice I received after my stay was higher than what Booking.com said it was going to cost (not due to items or food consumed, just the price did not include the discount I was promised when I booked).

It was practical had all I needed to take a little retreat. Balcony was lovely to sit and watch the ocean and sunsets. Kitchen had everything I needed to do light cooking, having the small refrigerator was great. Good coffee maker with coffee pods and creamers provided. Location great. Shower is small but well supplied. Bathroom was spacious, good lighting and plenty of towels. Felt very safe with someone in lobby reception 24 hrs. Valet personnel very kind and wonderful.

Furniture and decor a bit outdated and drab, brown sofa is medium comfort. No work desk was a big inconvenience for us. Bedroom felt cramped in space.

Upon arrival we were met with our bellhop,doorman receptionist with warm friendly smile , welcoming us to an absolutely breathtaking entrance, clean, friendly staff. located right on a beautiful beach was taken to our room, which was like a mini suite with large bathroom,bedroom,lounge area. Anything you needed the staff went above and beyond to make sure your needs were met. I would come back here anytime and recommend anyone if you’re looking for beautiful place great location, friendly warm staff. This is the one for you.

Had a very large king bed, but for some reason, they put a foam padding over a brand New mattress, was very uncomfortable. We had to remove the foam from the The bed to get a goodnight sleep.

Perfect location. Very well maintained and staff were very friendly and helpful. Our units totally updated and had everything we needed.

We have no complaints.

Cleanliness Amenities such as Beach towels, cooler bag, keurigs provided Beach chair and umbrella service - guys down at beach were wonderfully helpful and accommodating.

Elevators out of order - very tough from 14th floor Guy checking us in struggled with communication - language barrier - which was very frustrating. He could explain where we go to park and how to get into the hotel from the garage. Valet guys were helpful. Dont appreciate being forced to do valet or you don’t get a luggage cart. Ridiculous that Ocean Suites guests can’t use the bathroom by the beach bar.

Nice view, good location, pretty grounds and pool area. Valet staff are very nice. Comfy bed. It was nice having soap and shampoo available. Housekeeping staff seemed nice.

Only one elevator was working. Front desk people could be a little more friendly. They acted as though we were more of a bother than a guest. Definitely can use some sprucing up. You could tell it was once a beautiful hotel but it's starting to show some signs of wear.

The staff at the front desk was very friendly and polite. The room was beautiful, clean, and had an amazing view of the beach! The balcony was also very nice to sit on and enjoy the view. There were plenty of towels and toiletries, and the kitchen was stocked with all the basics and appliances. The gym was small, but sufficient. We loved our stay there!

Only 1 elevator was working, so it sometimes took a long time until it came.

The only negative is the lack of a bar/restaurant within the facility that’s open in the evening and for breakfast and the distance from the beach to bathroom facilities. They have a bathroom near a beach bar but it’s only for “club” members. The beach bar is open during the day but is 300 yds approx from beach. No wait staff on beach or at pool area for regular guests. A lot of restaurants nearby/within walking distance makes it okay when not on the beach or at the pool.

The property has friendly staff. They were always trying to help. The beach bar staff were not super attentive but they weren’t horrible either. The property is huge and quite beautiful. They provide free beach umbrellas and chairs so no need to bring your own. They definitely need more help in the Valet Parking. The valet parking staff was great but took a while when there was a lot of guest. Not enough Valet staff for the amount of cars and guest. But they were friendly and kind. I definitely recommend staying here, the location is beautiful, people were nice, place was clean. They have stores near by so you can walk. 9.5/10

Can’t say I had a bad experience

Very nice resort! From the outside, to the reception area, to the hallways, to the room everything was pretty spectacular! The spaciousness and decor of the hotel was awesome! The valet TK greeted us upon arrival and was more than helpful in getting us unloaded and getting our vehicle valet parked (which was included with our reservation.. awesome!). In the reception area, the "colorful and charismatic" Julio was a delightful person who greeted us, gave us the "lay of the land" and the keys to our suite. The suite was very nice and very well stocked with just about everything you would need during a stay! The view to the ocean was spectacular from our floor! The bed was very comfortable and we had great sleeps before approaching each day's activities. The short walk to the beach was just as nice with lots of scenery along the way. We will definitely keep this hotel on the list for any return trips to the Marco Island/Naples area. In fact, I'll plan on inquiring with the resort for the exact same suite when I come. Awesome Stay!

Only "less than spectacular" item was the shower which was a bit too low for my height along with being able to adjust it better from keeping water to spill out onto the bathroom floor, as it was a walk-in shower. Loved the idea, but it could use some modifications.