Location was easy to find on arrival and easy to get back on the freeway at departure. Everything was easy, from check in to getting our bags to our room. Having a bag trolley is such a big help for getting everything in/out in one trip. Even though we didn’t make use of it, the large spread of snacks/consumables available at the “command center” is a really nice convenience.

The body wash in our bath was empty. Not a big deal as we each had our own but everything else was so good, that was a bit disappointing.

The staff was very friendly, breakfast was decent, bed was comfortable and room was clean. . Very modern facility. The battery on my TV controller went dead (with the TV stuck on), but when I called the front desk the attendant came up immediately to take care of it. Staff was great! They had a nice little workout room that I used. They also had a pool table in the lobby, which I would have taken advantage of if I was traveling with somebody else.

If you like a dark room to sleep in, this is not the place for you. Roll down blinds are light filtering, and the bright lights of the parking lot filtered into the room. There are no restaurants nearby, it's a 10 minute drive to get to a restaurant.

The location was convenient - close to the highway. Also a two minute drive to coffee, restaurants, etc.

Could have had more carts to take our luggage to our room. There weren't any carts available when we checked out so we had to make 3 trips to our car from the 5th floor. Not the end of the world, but would have been noice to have a cart.

The staff is friendly and kind to me and my dog. Breakfast: The coffee was good, I appreciated that oatmeal and hard-boiled eggs were offered. I'm gluten-free, so those options worked well for me. The river is across the road. It's nice to step outside walking the dog, with a patch of grass and view of the river. It's a busy road, but the river helps to soften some of the effects. Alton Baker Park is a short drive (or longer walk) from the hotel; we enjoyed a nice walk there at sunset.

The property seemed new, was easy to find, and is just East of downtown Eugene. The lobby is friendly and has some games, billiards, and a television. The room was very clean as well!

I don't know how to describe it other than the hotel was loud. Guests on the floor above us were easily audible, the heater in our room was very noisy, and the room was full of hard surfaces that didn't absorb sound. It could be that I'm nitpicking, but it was hard to rest.

Rooms were clean. Staff was very nice.

Parking lot was very tight. Not alot of room to back out of your parking spot. Breakfast was ehhh. The shower head was up to high. I'm 5'2" and could barely reach it on my tiptoes. Thermostat was hard to adjust. I never knew if it was on AC or heat.

Easy drive to restaurants, clean lobby/gathering area, rooms overall clean and new looking

The floors in our room were sticky and dirty. we washed our feet and walked to the bed and by the time we reached the bed our feet were brown and sticky to the touch. I notified the front desk in the morning (it was late in the evening) and they only said "thank you" without offering anything as an apology. It appeared as though it was possibly mopped with dirty water or too much solution so it made the floors disgusting.

The hotel was easy to get to from the freeway and had plenty of free parking. It was right across the street from the river with a really nice walkway. It was quite a drive to restaurants in downtown Eugene but then I found a Denny's around the corner so I was happy. The breakfast was nice and the setup was well planned for a single traveler to feel comfortable.

The room was tiny! It was fine for a single person but would be claustrophobic for a couple. It was clean and comfortable though so I would stay here again if I was traveling alone.

Very clean, friendly staff, awesome amenities, beautiful view, well organized.

Noisy, you could hear everything going on in the hallway. At one point a vacuum was going and we could hear it clearly when we were trying to relax. Could hear everyone someone was walking down hallway or opening their door and could hear it so clearly that it felt like they were opening our door. So caused a bit of anxiety.

I was SUPER impressed with the cleanliness of the property. I felt like my daughter and I were super safe, nice atmosphere!! I liked the decor and the room was super comfortable.

Please stock the room with a few bottles of water. It is also super annoying that I have to go back down to the main area to heat up food. It's a HUGE dissatisfier, especially when you have room over the mini fridge for a fricking microwave.