A wonderful hotel with a private beach and a perfect location on the promenade. The reception staff provided personal and professional service, helping us with every question and making us feel comfortable. We were pleasantly surprised with a free upgrade to the 11th floor. The pool, jacuzzi, and sauna added greatly to the experience. Excellent value for money – highly recommended!"

Clean and practical, great location

Unable to reserve an apartment with view over the marina. “Based on availability in check in” was not really good enough. Road noise can be intrusive.

Everything in Adagio is excellent, rooms, service, people. Thank you very much gays we love you so much. Nizar, Natacha, Abdou, Nang and the others, you are the best.

I like everything there, may be the WiFi should work faster on higher speed.

We enjoyed our stay at Adagio. I did a comprehensive review of all the hotels on the Palm in this price range, and Adagio offers the best value for money. The location is superb, close to a shopping mall, and tons of playgrounds for kids, very nice for walking around. We had a one bedroom suite and it was very comfortable, and clean! The staff is on point, and kudos to the management for their training. We had a couple of issues in the beginning that were quickly resolved thanks to the staff attendance. Regarding the noise level that was mentioned in some other reviews, I have to say we weren't bothered by it. Yes, there is a busy highway close by, and there are many restaurants/bars around that can make it nosey in the evenings or early mornings. But honestly, we found it completely normal and had a good night sleep, also our two young kids weren't bothered by it. For people who would like a quiet place, I would suggest picking a more remote location than this one. We had breakfast included, and the food was superb. There are some reviews complaining that the food was the same every day. But there were more than a hundred options to choose from. There is no need for a different manu each day. You can eat something different every day. We quite enjoyed the food! The beach was nice too, very close, with nice sand for kids to play with. The pool was ok for this kind of hotel. There is a written rule for kids younger than 6 that they are not allowed to use the big pool. I think this is reasonable, and we respected the rule. I have to say there were few families making problems for the lifeguards who were trying to impose the rule. So just be informed beforehand. The kids' pool is super fun, and both the beach and pool come with a selection of toys for kids. I wish that the rooms had a drying rack for laundry, as there was a washing machine (which drying cycle didn't work too well). And it would be nice to have a WiFi on the beach.

The staff are exceptional - remembering names, your coffee order everyday, polite and just wonderful. Hotel is so so clean - everywhere is sparkling The rooms are spacious - large double bed in the main bedroom of the apartment The private beach!!! Quiet, always space, cabanas and great food. The pool with kids toys!!! Such a great idea when staying with family, the kids loved it. The ‘making up of the room’ was outstanding, not just a make the bed job, they washed up any plates, hoovered, Tidied the towels - looked like a new hotel room everytime!

Very small balcony with one chair, couldn’t sit as a couple and have a coffee (given this room is for 4 people) and no view apart from another hotel building. The sofa bed is SO uncomfortable, needs a mattress ontop or it as it’s on different levels. When we arrived it wasn’t made up (which is fine) but there were also no pillows or duvet for it so we had to call down and get those. Some of the pillows were as flat as a pancake so you’d need two!

Staff very proactive, in the apartament was enough space. Various food on breakfast. The pool on the top. Beach is very close 2 min walk

They didn't mop the floor once on the hole week that we stayed and I told the team that came to housekeeping to vacuum and mop the floor.... maybe they didn't understand me but was hair on the carpets and sand, how can you miss that!!! On weekends is very crowded and noisy because of the beach clubs.

Property is a lovely hotel in a great location, really great breakfast buffet and beach area. Even had my hair dyed and styled in their salon, rooms were spacious and clean and staff members such as Abu were fantastic and really made our holiday! Overall it is the best value for money you will find on west beach

Firstly this is a dry hotel so it is good to know that before you book, secondly don’t expect too much of a ‘sea view’ the building is mostly behind others. Lastly one member of staff on the door was quite pushy with trying to make us get taxi’s booked through them and made us feel a little uncomfortable-we found Ubers to be great especially battling the Dubai traffic you do not want to be on a meter!

We had a really spacious apartment with a kitchen, which also had a washing machine. The buffet breakfast had a good selection of hot and cold foods and the kids were able to have hot chocolates. The roof top pool is open till 8pm which was perfect for me as I was travelling with 2 children (11 and 13). The room service menu selection was excellent and good value, especially for kids meals. The location is great for the beach. There is a shopping center near by (The Golden Mile) and a supermarket across the road

We had to pay a deposit of 500.00 AED upon arrival, which may have been in the small print but I wasnt aware of it. This was fine but the pickle being I dont have a credit card and they wouldnt take it from my travel visa card that had AED so I had to walk to cash point with my two kids after a very early start and a long flight

I really liked the location of the hotel as it was very close to different malls, metro station, nice promenade and the beach! The staff was very friendly and helpful. Especially Edoardo during our breakfast would do everything to delight his guests, as well as Anushka at the beach area or Mohammed offering Safari and other attractions. In the room there were new towels and new coffee capsules everyday and we could also prepare some food in the apartment as the kitchen was fully equipied. I definitely recommend this nice, new and practical hotel to practical guests.

What I would appreciate is better room cleaning during the stay. We stayed 9 days and apart from towel changing and bed making there was no cleaning. Everyday you come from the beach you bring a little bit of sand too, so it would be great to do the vacuming or floor cleaning at least once a few days. Also clotheshorse was missing. Other thing that we did not like was the fact that the hotel did not offer any kind of alcohol. Regardless the religion of mayority in Dubai, many guests who come to spend holiday there want to have a beer or some tasty drink that was not possible. It was disappointing. One more detail, at the beach area it was obvious that other private beaches had higher level, bars, comfortable sunbeds etc.

Perfect location, very comfy room, perfekt king size bed, access to the beach and services on the beach, very friendly staff in hotel and at the beach.

Nothing.