The hotel is located just a minute-walk away from the JR Beppu train station. It was convenient to get to especially since the bus stops are all in the vicinity. Checking in was a breeze and the staff were clear with their directions. They were also helpful with explaining how to use the coin laundry and the free dryer. I appreciated that it was a card-less check in because that meant I need not worry about losing the hotel card key. The breakfast was simple and it was self-service. I loved that the lounge was open after checking-in and in the evening so I could have my packed food and enjoy the drinks provided. The public bath is small but it has everything you need. The room is a little cramped and I did not have space for me to fully open my luggage but if you are out of the room most of the time, this should not bother you.

Location: Excellently located a stone’s throw from Beppu Station and in close proximity to many of the bus stops with buses headed to Kannawa/Yufuin/Beppu Ropeway. The hotel is even across the street from where the Kyushu Odan Bus to Kurokawa/Aso/Kumamoto will pick you up. There were many eateries nearby, many of which closed around midnight for those venturing out a little later and still looking for something to eat. Room: Spacious for the price, with comfortable beds and clean facilities. Bathroom is small as expected, but not overly so. The hotel comes attached with an Onsen so bathing can be done there if the size of the bathroom bothers you. Toiletries are provided in the lobby for whenever you need them. (This includes special treats like face masks and hair treatments!) Rooms are equipped with blackout blinds and alarm clocks, as well as a tv that has Netflix and Hulu (if you can navigate be tv controls in Japanese!). Outfits for the Onsen are provided, as are multiple pairs of slippers (one for room use and another for going down to the onsen). The pillow system is interesting as you get to pick your preferred type of pillow. Breakfast: So good. I fought the urge not to overeat every day. Fairly standard Japanese fare, mackerel, toriten, eggs, sausages, free flow miso soup, and natto. There was also Japanese curry and rice. There was also a nice salad and some croissants, pastries, cereals. Drinks were also free flow and you can put yours in a to-go cup if you’re pressed for time. Staff: Very friendly and helpful! They were always really patient and went the extra mile to help us during our stay. Many of the concierge staff were also versed in English, which made communication smooth.

The location was perfect for us, because it was near the train station. The staff were very friendly and helpful. There was a “Welcome Hour” each evening with a variety of beverages to enjoy. My husband and I thought that was a nice extra. The breakfast buffet in the morning was a good variety of tasty foods. There was a public onsen that many of those staying at the hotel were taking advantage of. We did not use this facility, so cannot comment on it. The only downside for us was the layout and comfort of our room. There were no comfortable chairs in the room, only a slightly padded bench in one corner. Also, the two beds were pushed together against the wall with the window. So to look out and see the beautiful view you had to crawl across the bed and sit on your knees on the bed. The square footage of the room was good and so we couldn’t understand the layout. Also the bathroom had all the amenities, but was very small.

One of the best hotels I’ve ever stayed in Japan in terms of value, location and services. This is my 8th time visiting Japan. I always move hotels when I travel in Japan since there is so much to see. This hotel really impressed me with the hospitality, excellent services and the comfortability. It’s in front of Beppu station with a bus stop downstairs which is the stop before the train station. You can easily walk for 2 minutes to the station too. The complimentary buffet breakfast was with high quality which I would say it was way better than some free continental breakfasts offered in the hotels in North America. The breakfast provided different options for western & Japanese styles. There are also coffee and drink machines. There were staff constantly cleaning the tables as well. The hotel also has a hot spring on the 3rd floor and complimentary bar with alcoholic and non-alcoholic drinks. I was so impressed! This hotel needs to be recognized for its dedication! 10 out of 10 for sure~

Nothing. Maybe a bit larger room size. However, the room size is above the average compared to hotels in Tokyo.

The hotel is really close to the train station, a 1-min-walk. The room was very spacious and comfortable. We enjoyed being welcome to leave our luggage before checking in. This gave us the time to visit the 7 hells of Beppu the same day. In addition the staff was really accommodating. A definite plus is the onsen in the hotel. After a long day a quick soak is highly enjoyed. In the lobby you can pick a pillow to your liking and several cosmetics (face masks, hair treatments, etc.) for your own spa moment.

The breakfast was ok but the variety was too little, in our opinion. But we made do.

The location in Beppu can’t be beat, you can see the hotel when you get off the train which was such a relief with all our luggage. Our room was spacious and comfortable. All the staff were super friendly and the ladies at breakfast were warm and welcoming. Lovely hospitality! Loved the amenities especially the free face masks, a nice treat!

The breakfast is OK. Would’ve liked some fresh fruit. We arrived about half an hour before it ended and there were a lot of empty trays that weren’t replenished. Still, for the price it’s a convenient option without leaving your hotel.

We booked a twin room and requested for a high floor room with a seaview at the point of booking (6mths ahead). What surprises us was that they quietly remembered and honoured that request when we arrive. 100 marks for that!! The hotel is quite new but beaming with guests (felt like a market place at checkin). They offered many many benefits like free drinks, pillow menu and public bath etc. Guess it is a irresistible offer that draws not only me.

I didn't like the idea of taking the common lift to the public bath located on a lower floor. Unlike other hotels, the lift is not secured by card access (which means the lift can be used by anyone). I felt uncomfortable wearing the room pyjamas taking the lift knowing this. But if onsen is not your thing and you don't mind crowd at mealtimes, this hotel is a 10/10.

Perfect location next to the train station. Bus station and bus stop to 7 Hells of Beppu is also in walking distance. Restaurants and shops/supermarket in walking distance. Onsen was very nice and clean. Breakfast fresh and tasty. Staff was very kind and professional. We used service of sending our luggage to the next hotel, which was very comfortable, reception managed everything for us, we could leave our luggage and pay fee directly at reception as well.

The hotel is just a short walk from Beppu station and is conveniently visible so you won't have to worry about getting lost. There is a combini right opposite the hotel so it is not a problem if you need to get a snack. The hotel breakfast was basic and you need to remember to clean your tray after yourself. Check in was smooth and I was glad that I could choose a pillow that I liked for sleeping. The thoughtful amenities was great too - I enjoyed the mask and the serum while I was there. I liked the layout of the room - I had a view of Beppu tower from my window and the table was comfortable enough for me to have snacks, read and do my makeup. The onsen was comfortable and I liked that there was a screen for us to check if the onsen was full and the availability of the laundry and dryer machines. Easy walking access to the shopping centre and anywhere else in the city.

Location! Short walk to train station and car rental. We drove to Beppu on a road trip starting from Kumamoto to Takachiho Gorge, Mt Aso & Yufuin over 2-3 days, returned the car, checked in and the next morning took a train out. Very neat place with self service drinks in the evening and a good breakfast included. Extremely good value for money. Staff were very helpful and polite.

Tight space. But not really an issue as we still managed to squeeze in 3 pieces of luggage and sleep 3 adults.